
Risk Management With Purpose: Gloria Yuen
07/23/24 • 32 min
In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
Ghislaine and Gloria discuss:
- The importance of embracing change and leaning into discomfort as drivers for personal and professional growth
- The crucial role risk professionals play in shaping and adapting to our dynamic landscape, highlighting a career filled with opportunities for influence and fulfillment
- The evolution of compliance functions in response to technological advancements such as digital growth and AI, emphasizing the need to optimize resources while maintaining excellence for substantial organizational impact.
This insightful dialogue delves into Gloria’s career trajectory, enthusiasm for risk management, inspiring figures, and perspectives on the evolving domain of risk and compliance. It also highlights her commitment to driving social, financial and economic inclusion for underrepresented and marginalized communities.
Tune in to gain invaluable insights on mastering risk management with purpose.
SHOW NOTES02:38 Career Journey16:06 Leaning into Discomfort 22:45 What's coming for Risk & Compliance in the Next 5-10 Years 28:58 Important Traits of CROs 29:36 Top Priorities for the Year Ahead
In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
Ghislaine and Gloria discuss:
- The importance of embracing change and leaning into discomfort as drivers for personal and professional growth
- The crucial role risk professionals play in shaping and adapting to our dynamic landscape, highlighting a career filled with opportunities for influence and fulfillment
- The evolution of compliance functions in response to technological advancements such as digital growth and AI, emphasizing the need to optimize resources while maintaining excellence for substantial organizational impact.
This insightful dialogue delves into Gloria’s career trajectory, enthusiasm for risk management, inspiring figures, and perspectives on the evolving domain of risk and compliance. It also highlights her commitment to driving social, financial and economic inclusion for underrepresented and marginalized communities.
Tune in to gain invaluable insights on mastering risk management with purpose.
SHOW NOTES02:38 Career Journey16:06 Leaning into Discomfort 22:45 What's coming for Risk & Compliance in the Next 5-10 Years 28:58 Important Traits of CROs 29:36 Top Priorities for the Year Ahead
Previous Episode

Top Compliance Priorities 2024
In this episode of Risky Women Radio, host Kimberley Cole kicks off Series 7 by discussing the predictions for 2024 in the field of risk regulation and compliance. She is joined by Carol Beaumier and Bernadine Reese from Protiviti, who share their insights on the compliance environment over the past decade and the evolving role of the Chief Compliance Officer.
They highlight the key priorities for 2024, including the need for proactive risk assessment, horizon scanning, managing digital risks, effective compliance monitoring, and adapting to changing resourcing needs. The discussion emphasizes the importance of staying ahead of emerging issues and adopting a holistic approach to compliance in order to navigate the external and internal challenges that lie ahead. This episode provides valuable insights for risk and compliance professionals to effectively address the evolving compliance landscape in the year ahead.
SHOW NOTES00:01 Compliance predictions for 2024 with industry experts 05:36 Importance of internal and external factors 11:42 Lessons learned (or not) 19:05 Next 10 years and technology evolution
Next Episode

Risk Management is a Revenue Enabler: Helena Frumson
Risk management and compliance are crucial for successful business outcomes, according to Helena Frumson. In this episode she emphasizes that building trust means building revenue, and the need to take calculated risks and embrace opportunities for growth, while also managing potential risks. She also discusses career development strategies, including finding inspiration and remaining positive in uncertain times. And more on the importance of learning to say yes and no with intention!
With 25 years in international leadership, Helena Frumson excels in scaling organizations and crafting impactful business cases. Trusted by CEOs and investment funds, she drives strategic decisions and fosters growth through alliances. Passionate about commerce, innovation, and teamwork, Helena’s expertise spans finance, education, and fashion.
SHOW NOTES
03:02 Career journey 11:24 Healthy boundaries create trust 14:04 Sell the value of Risk & Compliance in times of peace 15:22 What is success? 18:15 Key attributes & career opportunities 23:33 Is empowerment coming soon? 25:55 Rants & Revelations
Get transcripts and more great Risk Management content: https://www.riskywomen.org/2024/08/podcast-s7e3-risk-management-is-a-revenue-enabler-helena-frumson/
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