Adoption of AI to Support 2nd Line Functions

03/04/25 • 41 min

Jackie Sanz, Protiviti's Managing Director in the Risk & Compliance Solution, hosts Risky Women Radio, featuring Naomi Bartlett and Natasha Anzik discussing AI's role in risk management. Naomi, from IGM Financial, highlights the challenges of balancing regulatory changes, team development, and AI adoption. Natasha, from Wealthsimple, emphasizes the need for speed, stakeholder trust, and adaptability. Both discuss AI's impact on customer support, financial advising, and compliance, including AML and privacy. They stress the importance of governance, risk-averse strategies, and leveraging AI for thematic analysis and automation to enhance efficiency and risk management.

SHOW NOTES

02:50 Challenges in Managing Risk 08:40 Impact of Post-Pandemic Technology Adoption 16:15 Naomi's Perspective on AI Use Cases and Governance 23:15 Building a Risk-Disciplined Strategy 31:39 Future Value of AI in Second Line Practices

Get Transcript and more compliance content: https://www.riskywomen.org/2025/03/podcast-s8e2-adoption-of-ai-to-support-2nd-line-functions/

SHOW NOTES

Get Transcript and more compliance content: https://www.riskywomen.org/2025/03/podcast-s8e2-adoption-of-ai-to-support-2nd-line-functions/

Previous Episode

2025 Top Compliance Priorities

Kimberley Cole hosts Risky Women Radio with guests Carol Beaumier and Bernadine Reese to discuss the top compliance issues in 2025. They reflect on 2024, highlighting the impact of US Supreme Court decisions on regulatory authority and a UK court ruling on discretionary commissions. They discuss the importance of AI in compliance, the need for dynamic risk assessments, and the challenges of global alignment on regulations. Key priorities for 2025 include AI, financial crime, operational resilience, and third-party risk management. They emphasize the importance of leveraging technology, ongoing training, and focusing on outcomes to improve compliance effectiveness.

SHOW NOTES

04:42 Review of 2024 Compliance Developments 11:17 2025 Compliance Priorities and Regional Views 17:12 Unique Considerations for Compliance Organizations 24:21 Regional Challenges and Horizon Scanning 29:20 Final Recommendations for Compliance Departments

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Risk & Compliance Against Technology-Facilitated Domestic Violence

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SHOW NOTES 00:23 Career Journey 06:59 Advocacy and End-to-End Encryption 12:58 Technology-Facilitated Domestic Violence 26:11 CyAN's Role in Cybersecurity 28:48 Future Innovations and Recommendations

Risky Women Radio - Adoption of AI to Support 2nd Line Functions

Transcript

00:00:01.560

This is Risky Women Radio, a show that connects, celebrates and champions women in risk regulation and compliance. We’re here to share the insights on the biggest issues in our industry and hear inspiring journeys from our global members. Sign up to our newsletter at riskywomen.org. I’m Kimberley Cole, your Chief Risky Woman. Thank you everybody for joining us today. I have the great pleasure of speaking with a couple of guests on a very hot topic, artificial inte