RETHINK RETAIL

Sabrina Callahan has become a force to be reckoned with in the world of e-commerce, leading the impressive growth of Sam's Club's digital wing. A graduate from the University of Kansas, her journey began with Hilton, where she sharpened her skills in e-commerce and digital strategies. Her professional voyage took a turn when Walmart approached her during her maternity leave. Initially hesitant due to her loyalty to Hilton, she was eventually won over by the energy and passion of Walmart's CMO, Tony Rogers, who proposed an exciting opportunity to build a $60 billion brand. Making the leap into the fast-paced world of retail, Sabrina found her footing and began to make her mark. In a world driven by convenience, she focused on providing value through digital channels, helping launch initiatives like Scan and Go, curbside pickup, and same-day delivery. By personalizing experiences and optimizing traffic, Sabrina stresses the importance of understanding customer behavior and leveraging this data to improve and innovate, ensuring that Sam's Club continues to grow and thrive in the digital realm. Join RETHINK Retail CCO Kirat Anand as he sits down to discuss Sabrina’s journey and more during eTail East 2023. Resources: Nominate the next Global Retail Leader: rethink.industries/global-retail-leaders/#nominate Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify and Apple Podcasts! - - - - - - Hosted by Kirat Anand Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail podcast, host Paula Macaggi sits down with Ben Miller, Content Director at ShopTalk Europe. They discuss the upcoming event and what attendees can expect. Miller shares exclusive insights on how to pull off an event of this size, why Barcelona was chosen as the location and what sets ShopTalk Europe apart from all of the other retail events out there. Tune in to get the inside scoop on one of the most exciting retail events of the year! - - - - - - Host: Paula Macaggi Produced by Paula Macaggi

"Loyalty is the name of the game, and brands are pulling out all the stops to capture and retain their customers." - Andrea K. Leigh During #Shoptalk 2024, we had the pleasure of having Andrea K. Leigh, Michael Kline, Liza Amlani, and Neil Saunders on the Retail Therapy podcast! This episode, we chatted about everything happening in the athletic retail space! From Nike’s AI footprint to Lululemon’s partnerships, Adidas’ innovation, and so much more, these guests cover everything you need to know about fitness brands in a changing climate. Huge thanks to Blue Yonder and our other RCA members at Adobe, Icertis, and Microsoft for sponsoring this episode of Retail Therapy

In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Jay Shields, SVP of Sales and Customer Success at Pomeroy, at NRF 2024 to delve into the ever-evolving retail landscape. Jay’s enthusiasm for finding innovative solutions that enhance the shopping journey is palpable, as she shares her vision for integrating technology into retail spaces in a way that feels natural and enriching. Through her work at Pomeroy, Jay aims to empower retailers to embrace technological advancements, ultimately fostering a more interactive and personalized shopping environment for consumers. Throughout the conversation, Jay emphasizes the significance of trying out new technologies, understanding current infrastructure and hardware capabilities, and the need for retailers to adapt and pivot easily. “Retailers are only able to move as fast as their environments allow. You could have the latest idea on RFID and being able to use AI in your cashier's ears. However, if you don't have the right broadband or you don't have the right ecosystem for that technology to succeed and work, then all you're doing is taxing systems that are already taxed.” - Jay Shields Resources mentioned in this episode: * Ray Ban Meta Glasses: To learn more about the innovative Ray Ban glasses mentioned in the conversation, visit https://www.ray-ban.com/usa/ray-ban-meta-smart-glasses * Pomeroy: To explore the latest retail technology solutions, including mobile point of sale systems, customer engagement tools, and infrastructure support, visit: www.pomeroy.com * LinkedIn: Connect with Jay Shields on LinkedIn for industry insights, updates on Pomeroy's initiatives, and to engage in discussions about retail technology and innovation: https://www.linkedin.com/in/jay-shields-1a75945/ * Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ * For more retail insights visit www.rethink.industries * If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted and produced by Gabriella Bock

In this episode of the RETHINK Retail podcast, Julia Hare sits down with Michelle Kelly, CEO of the iconic fashion brand Lilly Pulitzer. Kelly’s leadership has been instrumental in guiding Lily Pulitzer through a transformative phase, transitioning from a wholesale-only model to a multi-channel retail approach. With a strong focus on customer-centric strategies and personalized marketing, Michelle's expertise has significantly contributed to the brand's success. During their conversation, Kelly shares her inspiring journey to becoming the brand's CEO and highlights the brand's timeless commitment to making customers happy, preserving their unique hand-painted prints, and balancing trends with a focus on quality and longevity. “And isn't that the beauty of retail? There's always another season, there's always another collection. There's always another day to open the store.” - Michelle Kelly Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Julia Hare Produced by Gabriella Bock Research by Maggie Schwenn