Retail Gets Real

Organized retail crime (ORC) is not a victimless crime — it can have a devastating impact on the real people behind retailers. Summer Stephan, San Diego County District Attorney, joins us to discuss the fight against organized retail crime. We explore laws and initiatives to combat the insidious issue, plus what local businesses can do to protect themselves and their employees.

(00:00:54) Introductions

(00:01:41) Stephan’s Law Background

(00:03:41) The Human Price Of Organized Retail Crime

(00:09:10) The Reality Of Retail Crime

(00:13:13) Initiatives To Combat Organized Retail Crime

(00:22:01) The Role Of Local Businesses In Confronting Crime

(00:24:47) The Evolution Of Organized Retail Crime

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• Learn more about NRF Protect

• Register for NRF Nexus at nrf.com/nexus and use code RGR20 for 20% off

• Get ready for Retail’s Big Show in NYC

• Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

• Retailers battle nearly $100 billion in shrink

• NRF’s FIght Retail Crime Day wins Reed Award for Best Lobby Day

• 3 ways to fight retail crime

Produced by Crate Media.

As we hit the mid-point of 2022, we’re still dealing with the impacts of a global pandemic, supply chain disruptions and inflation, yet the consumer and retailers remain resilient. National Retail Federation President and CEO Matthew Shay joins Retail Gets Real to share insights about the state of retail coming off his recent conversations with industry and world leaders at the World Economic Forum and the White House. 

He also shares the solutions NRF is advocating for as part of its Lower Inflation Now campaign, which include repealing tariffs and addressing the broken immigration system that contributes to an ongoing labor shortage and workforce challenges.

Learn more at retailgetsreal.com.

It’s back to school season, which means something different to everyone – especially in the world of retail. Katherine Cullen, NRF’s Head of Consumer Research, explores the topic and what it means for retailers as well as parents.

Learn more at retailgetsreal.com.

In January, at NRF 2020, Retail's Big Show, we talked with Crate and Barrel CEO Neela Montgomery about her journey to retail and becoming the head of one of America's most popular home brands. And just a few weeks ago, Neela joined us for a virtual event as part of our NRF Retail Leadership series. Today, we're going to bring you highlights from both of those conversations. Neela's path to retail leadership, how so much changed virtually overnight amid the pandemic, and what the future of retail will look like.

Learn more at retailgetsreal.com.

Retail expert James Mullan, formerly SVP and Head of US Business at UK consultant firm GDR Creative Intelligence, describes the trends in retail today that he thinks will have the biggest impact in the future and shares how retailers can adapt and evolve to rapidly changing consumer behavior.

Learn more at retailgetsreal.com.