Remember the Humans: Real Life Stories from UX Freelancers

We often get asked to do "best in class" assessments or to design best in class solutions but who decides what this means? Who defines what's considered "the best"? What is it trying to answer or how does it support the underlying design problem? What do client's mean when they are looking for this, and how do we do a better job having discussions about before we scope? We may not have any answers, but we sure do have a heated discussion!

In this episode, we discuss the often misaligned objectives between UX and Marketing teams and how we could reduce butting heads. Ultimately we all have the same goal, we just approach it and look at it from a different lens. We discuss some ways we might improve this, as well as how we can ensure we don't forget our values as UX designers. How do we make it about more than just sales? After all, designing better experiences for people should naturally lead to that!

In this episode, other than saying "done" a lot, we tackle the question of how we know when our work is complete. Is the definition of done based on time, deliverables, contract terms, solving a particular problem, the ability of the team to move forward, or based on some form of metrics? Hop into this pod to hear us hash this out in our usual fashion!

This episode we discuss breaking up with clients or peers and the heartbreak that may or may not go along with it ;) We talk about different scenarios, how we have tackled them in the past and what we have learned through the process. Come with us as we explore the world of relationships!

This time we try to dissect and unravel UX strategy. While UX inherently involves strategic thinking are there specific UX strategy deliverables? Is all of our work a strategy deliverable? How do we define and sell strategy? Where does it fit within product and business strategies? Join us as we wind down this curious path...