
From Fuel Poverty to Financial Ruin: The Retrofit Dilemma
06/19/24 • 39 min
About the Guest(s):Mel Esquerre: Based in Edinburgh, Scotland, Mel is a private homeowner and active member of the Living Rent organization. With a vested interest in housing improvements, Mel has recently been involved in a campaign addressing the challenges and complications of the retrofit process initiated by Edinburgh Council.
Laura Dalgetty: Also residing in Edinburgh, Scotland, Laura is a homeowner in the Lochend area and an advocate for housing improvements through the organization Living Rent.
Key Takeaways:
Laura Dalgetty: Also residing in Edinburgh, Scotland, Laura is a homeowner in the Lochend area and an advocate for housing improvements through the organization Living Rent.
Key Takeaways:
- Complexities of Mandated Retrofits: Insight into how local councils are using Scottish law to enforce retrofits, often leaving homeowners in financially precarious positions.
- Mixed Tenure Housing Challenges: Understanding how mixed tenure blocks complicate the decision-making process and why clear communication and resident engagement are critical.
- Financial Anxieties and Legalities: The financial burden placed on low-income homeowners and renters due to undefined retrofit costs and the implications of the Tenement Act 2004.
- Living Rent's Advocacy: The role of Living Rent in supporting homeowners and tenants, advocating for improved communication, funding support, and private rental tenant protections.
- Personal Experiences: Mel and Laura's firsthand accounts highlight the flawed system and the need for a more empathetic, resident-focused approach to housing improvements.
- Living Rent - An organization advocating for tenants' rights and fair housing policies in Scotland.
- Edinburgh Council - Official site providing resources and information on local governmental policies and housing projects.
About the Guest(s):Mel Esquerre: Based in Edinburgh, Scotland, Mel is a private homeowner and active member of the Living Rent organization. With a vested interest in housing improvements, Mel has recently been involved in a campaign addressing the challenges and complications of the retrofit process initiated by Edinburgh Council.
Laura Dalgetty: Also residing in Edinburgh, Scotland, Laura is a homeowner in the Lochend area and an advocate for housing improvements through the organization Living Rent.
Key Takeaways:
Laura Dalgetty: Also residing in Edinburgh, Scotland, Laura is a homeowner in the Lochend area and an advocate for housing improvements through the organization Living Rent.
Key Takeaways:
- Complexities of Mandated Retrofits: Insight into how local councils are using Scottish law to enforce retrofits, often leaving homeowners in financially precarious positions.
- Mixed Tenure Housing Challenges: Understanding how mixed tenure blocks complicate the decision-making process and why clear communication and resident engagement are critical.
- Financial Anxieties and Legalities: The financial burden placed on low-income homeowners and renters due to undefined retrofit costs and the implications of the Tenement Act 2004.
- Living Rent's Advocacy: The role of Living Rent in supporting homeowners and tenants, advocating for improved communication, funding support, and private rental tenant protections.
- Personal Experiences: Mel and Laura's firsthand accounts highlight the flawed system and the need for a more empathetic, resident-focused approach to housing improvements.
- Living Rent - An organization advocating for tenants' rights and fair housing policies in Scotland.
- Edinburgh Council - Official site providing resources and information on local governmental policies and housing projects.
Previous Episode

Automating Retrofit - The Q-Bot Insulation Underfloor Robot
- Q-Bot's Robotic Innovation: Introduced a robotic system for underfloor insulation in UK homes, focusing on improving thermal performance and bottom-floor air quality.
- Sustainable Solutions: Discussion around the environmental impact of insulation materials and the ongoing search for greener alternatives.
- Industry Barriers: Explores the reasons behind the slow adoption of modern insulation techniques and the need for better resident engagement and education.
- Impact on Residents: Emphasizes that 90% of tenants and residents notice an immediate improvement post-installation with Q-Bot’s solution.
- Future of Retrofit: Suggests the necessity for national retrofit infrastr
- Q-Bot Website: www.qbot.co
- LinkedIn - Q-Bot’s Social Media Platform: LinkedIn Profile
Next Episode

Perezhivanie - Emotional Resonance in Retrofit: What Marketers Need to Know
Key Takeaways:
- Emotional Significance of Homes: Homeowners view their residences as places of deep emotional value, not just as financial assets.
- Motivational Factors: Beyond financial savings, motivations such as control over the environment, happiness, and altruistic identity play crucial roles in the decision to retrofit.
- Heuristic Framework (HCF): Ekaterina’s HCF framework provides a comprehensive approach to understanding the diverse motivational priorities of homeowners.
- Trust and Negative Experiences: Trust is critical in the retrofit process; negative experiences can deter homeowners significantly more than positive ones can attract them.
- Visual Communication: The power of visual storytelling in communicating the benefits and emotional rewards of low-carbon dwellings is highly effective.
- "Home is a place of a great emotional significance for individuals." - Yekhaterina
- "People felt more in control with a home that has low carbon dwelling." - Yekhaterina
- "We can use such framing to shape frameworks, cognitive frameworks of others, to feel that such retrofit would be beneficial for them." - Yekhaterina
- "A support for step-by-step retrofit would be beneficial." - Yekhaterina
- "The negative opinions are more damaging, are of greater magnitude of significance than positive ones." - Yekhaterina
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
Select type & size
<a href="https://goodpods.com/podcasts/refurb-and-retrofit-transformation-in-action-563494/from-fuel-poverty-to-financial-ruin-the-retrofit-dilemma-71666121"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to from fuel poverty to financial ruin: the retrofit dilemma on goodpods" style="width: 225px" /> </a>
Copy