Online Retailers: There are Threats Actively Targeting Your Business This Holiday Shopping Season, and Beyond | An Imperva Brand Story With Gabi Stapel and Erez Hasson
11/21/23 • 41 min
In this Brand Story episode, Sean Martin, along with Gabi Stapel and Erez Hasson from Imperva, explores the complex landscape of retail web and mobile security and the increasing role of AI-enabled bots (both good and bad) in e-commerce and the potential threats they pose.
Gabi and Erez highlight how these bots can exploit business logic and application capabilities, leading to new account fraud, account takeover, and price manipulation. They emphasize the importance of layered security and anomaly detection as key strategies to counter these threats.
The discussion also explores the need for businesses to differentiate between human and bot traffic. Gabi and Erez point out the potential backlash from legitimate users when bots buy and deplete inventory, and the subsequent impact on customer experience and the company's reputation. They also touch on the importance of monitoring the total value of the cart, as bots tend to purchase single items, resulting in net losses for the retailer.
The conversation further delves into the global and local aspects of commerce, including regulatory considerations like PCI DSS. Gabi and Erez discuss the upcoming changes in PCI DSS v4, which requires retailers to focus on managing scripts and changes to payment pages to prevent data breaches.
The episode also offers valuable insights for both large-scale and smaller retailers. Gabi and Erez underscore the importance of staying on top of security and vulnerabilities, regardless of the size of the business. They provide practical advice for retailers, such as implementing a waiting room web page or a raffle system for big sales events, and auditing purchases for limited product drops.
This episode is a must-listen for anyone involved in e-commerce and cybersecurity, providing a comprehensive understanding of the evolving landscape of cyber threats in the retail industry.
Note: This story contains promotional content. Learn more.
Guests:
Gabi Stapel, Cybersecurity Threat Research Content Manager at Imperva [@Imperva]
On LinkedIn | https://www.linkedin.com/in/gabriella-stapel/
On Twitter | https://twitter.com/GabiStapel
Erez Hasson, Product Marketing Manager at Imperva [@Imperva]
On LinkedIn | https://www.linkedin.com/in/erezh/
Resources
Learn more about Imperva and their offering: https://itspm.ag/imperva277117988
Catch more stories from Imperva at https://www.itspmagazine.com/directory/imperva
Blog | Online Retailers: Five Threats Targeting Your Business This Holiday Shopping Season: https://itspm.ag/impervkb2g
Are you interested in telling your story?
https://www.itspmagazine.com/telling-your-story
In this Brand Story episode, Sean Martin, along with Gabi Stapel and Erez Hasson from Imperva, explores the complex landscape of retail web and mobile security and the increasing role of AI-enabled bots (both good and bad) in e-commerce and the potential threats they pose.
Gabi and Erez highlight how these bots can exploit business logic and application capabilities, leading to new account fraud, account takeover, and price manipulation. They emphasize the importance of layered security and anomaly detection as key strategies to counter these threats.
The discussion also explores the need for businesses to differentiate between human and bot traffic. Gabi and Erez point out the potential backlash from legitimate users when bots buy and deplete inventory, and the subsequent impact on customer experience and the company's reputation. They also touch on the importance of monitoring the total value of the cart, as bots tend to purchase single items, resulting in net losses for the retailer.
The conversation further delves into the global and local aspects of commerce, including regulatory considerations like PCI DSS. Gabi and Erez discuss the upcoming changes in PCI DSS v4, which requires retailers to focus on managing scripts and changes to payment pages to prevent data breaches.
The episode also offers valuable insights for both large-scale and smaller retailers. Gabi and Erez underscore the importance of staying on top of security and vulnerabilities, regardless of the size of the business. They provide practical advice for retailers, such as implementing a waiting room web page or a raffle system for big sales events, and auditing purchases for limited product drops.
This episode is a must-listen for anyone involved in e-commerce and cybersecurity, providing a comprehensive understanding of the evolving landscape of cyber threats in the retail industry.
Note: This story contains promotional content. Learn more.
Guests:
Gabi Stapel, Cybersecurity Threat Research Content Manager at Imperva [@Imperva]
On LinkedIn | https://www.linkedin.com/in/gabriella-stapel/
On Twitter | https://twitter.com/GabiStapel
Erez Hasson, Product Marketing Manager at Imperva [@Imperva]
On LinkedIn | https://www.linkedin.com/in/erezh/
Resources
Learn more about Imperva and their offering: https://itspm.ag/imperva277117988
Catch more stories from Imperva at https://www.itspmagazine.com/directory/imperva
Blog | Online Retailers: Five Threats Targeting Your Business This Holiday Shopping Season: https://itspm.ag/impervkb2g
Are you interested in telling your story?
https://www.itspmagazine.com/telling-your-story
Previous Episode
Innovating for a Secure, Connected World | A CES 2024 Event Coverage Conversation with J. David Grossman
Guest: J. David Grossman, Vice President, Regulatory Affairs, Consumer Technology Association
On LinkedIn | https://www.linkedin.com/in/jdgrossman/
At CES | https://www.ces.tech/sessions-events/speaker-directory/david-grossman.aspx
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Hosts:
Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]
On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/sean-martin
Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast
On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli
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Episode Notes
In this episode of the ITSPmagazine On Location Event Coverage series, hosts Marco and Sean discuss the highlights and trends for CES 2024 with J. David Grossman, VP, Regulatory Affairs, Consumer Technology Association (CTA). The trio explores topics such as IoT, food tech, health tech, cybersecurity, autonomous vehicles, privacy, diversity and inclusion, human security, AI, and the over role technology plays in solving global challenges.
Together, they emphasize the importance of improving the cybersecurity of consumer connected devices and providing consumers with more information about the security measures in place. They also discuss the need for a national privacy bill to create a consistent privacy framework for protecting consumer data.
The conversation delves into the role of AI in the technology landscape and the ethical considerations surrounding AI, as well as the intertwining of AI, data privacy, and consumer protection. It is an exciting innovations in fitness, wearables, gaming, esports, Web3, metaverse, sports technology, and space. The trio highlight the role of technology in addressing global challenges, such as food security, healthcare access, environmental protection, and economic security.
Throughout the conversation, there is a focus on the impact of technology on society and the need for a balanced approach to regulating AI while protecting consumer data. The hosts and guest stress the importance of using technology for positive change and fostering societal improvement.
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Catch all of our CES 2024 event coverage: https://www.itspmagazine.com/ces-2024-las-vegas-usa-event-coverage
Watch this and other videos on ITSPmagazine's YouTube Channel
CES 2024 Las Vegas playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllTcuvjsP6zvFyZkL7z2D8WZ
Redefining CyberSecurity Podcast with Sean Martin, CISSP playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllS9aVGdiakVss9u7xgYDKYq
Redefining Society Podcast with Marco Ciappelli playlist: 📺 https://www.youtube.com/playlist?list=PLnYu0psdcllTUoWMGGQHlGVZA575VtGr9
ITSPmagazine YouTube Channel: 📺 https://www.youtube.com/@itspmagazine
Be sure to share and subscribe!
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Resources
"Conversation with a Commissioner" CES Edition: https://www.ces.tech/sessions-events/ips/ips04.aspx
Can a Public-Private IoT Device Certification Process Better Protect Consumers?: https://www.ces.tech/sessions-events/ips/ips02.aspx
Unlicensed Innovation - The Impact of Wi-Fi & Beyond on Daily Life: https://www.ces.tech/sessions-events/ips/ips10.aspx
Learn more about C...
Next Episode
It's That Time of the Year: The Predictions for 2024 Are Pouring In, and Boy, Could I Have Predicted That Myself! Welcome to the Marvelous, Mysterious, and Mind-Bending World of 2024 Predictions with a Twist of 2074 | Read by TAPE3
This story represents the results of an interactive collaboration between Human Cognition and Artificial Intelligence.
Enjoy, think, share with others, and subscribe to the "Musing On Society & Technology" newsletter on LinkedIn.
Sincerely, Marco Ciappelli and TAPE3
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Marco Ciappelli is the host of the Redefining Society Podcast, part of the ITSPmagazine Podcast Network—which he co-founded with his good friend Sean Martin—where you may just find some of these topics being discussed. Visit Marco on his personal website.
TAPE3 is the Artificial Intelligence for ITSPmagazine, created to function as a guide, writing assistant, researcher, and brainstorming partner to those who adventure at and beyond the Intersection Of Technology, Cybersecurity, And Society. Visit TAPE3 on ITSPmagazine.
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