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Recsperts - Recommender Systems Experts - #27: Recommender Systems at the BBC with Alessandro Piscopo and Duncan Walker

#27: Recommender Systems at the BBC with Alessandro Piscopo and Duncan Walker

03/19/25 • 87 min

Recsperts - Recommender Systems Experts

In episode 27 of Recsperts, we meet Alessandro Piscopo, Lead Data Scientist in Personalization and Search, and Duncan Walker, Principal Data Scientist in the iPlayer Recommendations Team, both from the BBC. We discuss how the BBC personalizes recommendations across different offerings like news or video and audio content recommendations. We learn about the core values for the oldest public service media organization and the collaboration with editors in that process.

The BBC once started with short video recommendations for BBC+ and nowadays has to consider recommendations across multiple domains: news, the iPlayer, BBC Sounds, BBC Bytesize, and more. With a reach of about 500M+ users who access services every week there is a huge potential. My guests discuss the challenges of aligning recommendations with public service values and the role of editors and constant exchange, alignment, and learning between the algorithmic and editorial lines of recommender systems.
We also discuss the potential of cross-domain recommendations to leverage the content across different products as well as the organizational setup of teams working on recommender systems at the BBC. We learn about skews in the data due to the nature of an online service that also has a linear offering with TV and radio services.

Towards the end, we also touch a bit on QUARE @ RecSys, which is the Workshop on Measuring the Quality of Explanations in Recommender Systems.

Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.
Don't forget to follow the podcast and please leave a review

  • (00:00) - Introduction
  • (03:10) - About Alessandro Piscopo and Duncan Walker
  • (14:53) - RecSys Applications at the BBC
  • (20:22) - Journey of Building Public Service Recommendations
  • (28:02) - Role and Implementation of Public Service Values
  • (36:52) - Algorithmic and Editorial Recommendation
  • (01:01:54) - Further RecSys Challenges at the BBC
  • (01:15:53) - Quare Workshop
  • (01:23:27) - Closing Remarks

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In episode 27 of Recsperts, we meet Alessandro Piscopo, Lead Data Scientist in Personalization and Search, and Duncan Walker, Principal Data Scientist in the iPlayer Recommendations Team, both from the BBC. We discuss how the BBC personalizes recommendations across different offerings like news or video and audio content recommendations. We learn about the core values for the oldest public service media organization and the collaboration with editors in that process.

The BBC once started with short video recommendations for BBC+ and nowadays has to consider recommendations across multiple domains: news, the iPlayer, BBC Sounds, BBC Bytesize, and more. With a reach of about 500M+ users who access services every week there is a huge potential. My guests discuss the challenges of aligning recommendations with public service values and the role of editors and constant exchange, alignment, and learning between the algorithmic and editorial lines of recommender systems.
We also discuss the potential of cross-domain recommendations to leverage the content across different products as well as the organizational setup of teams working on recommender systems at the BBC. We learn about skews in the data due to the nature of an online service that also has a linear offering with TV and radio services.

Towards the end, we also touch a bit on QUARE @ RecSys, which is the Workshop on Measuring the Quality of Explanations in Recommender Systems.

Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.
Don't forget to follow the podcast and please leave a review

  • (00:00) - Introduction
  • (03:10) - About Alessandro Piscopo and Duncan Walker
  • (14:53) - RecSys Applications at the BBC
  • (20:22) - Journey of Building Public Service Recommendations
  • (28:02) - Role and Implementation of Public Service Values
  • (36:52) - Algorithmic and Editorial Recommendation
  • (01:01:54) - Further RecSys Challenges at the BBC
  • (01:15:53) - Quare Workshop
  • (01:23:27) - Closing Remarks

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Papers:

General Links:

Previous Episode

undefined - #26: Diversity in Recommender Systems with Sanne Vrijenhoek

#26: Diversity in Recommender Systems with Sanne Vrijenhoek

In episode 26 of Recsperts, I speak with Sanne Vrijenhoek, a PhD candidate at the University of Amsterdam’s Institute for Information Law and the AI, Media & Democracy Lab. Sanne’s research explores diversity in recommender systems, particularly in the news domain, and its connection to democratic values and goals.

We dive into four of her papers, which focus on how diversity is conceptualized in news recommender systems. Sanne introduces us to five rank-aware divergence metrics for measuring normative diversity and explains why diversity evaluation shouldn’t be approached blindly—first, we need to clarify the underlying values. She also presents a normative framework for these metrics, linking them to different democratic theory perspectives. Beyond evaluation, we discuss how to optimize diversity in recommender systems and reflect on missed opportunities—such as the RecSys Challenge 2024, which could have gone beyond accuracy-chasing. Sanne also shares her recommendations for improving the challenge by incorporating objectives such as diversity.

During our conversation, Sanne shares insights on effectively communicating recommender systems research to non-technical audiences. To wrap up, we explore ideas for fostering a more diverse RecSys research community, integrating perspectives from multiple disciplines.

Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.
Don't forget to follow the podcast and please leave a review

  • (00:00) - Introduction
  • (03:24) - About Sanne Vrijenhoek
  • (14:49) - What Does Diversity in RecSys Mean?
  • (26:32) - Assessing Diversity in News Recommendations
  • (34:54) - Rank-Aware Divergence Metrics to Measure Normative Diversity
  • (01:01:37) - RecSys Challenge 2024 - Recommendations for the Recommenders
  • (01:11:23) - RecSys Workshops - NORMalize and AltRecSys
  • (01:15:39) - On the Different Conceptualizations of Diversity in RecSys
  • (01:28:38) - Closing Remarks

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Next Episode

undefined - #28: Multistakeholder Recommender Systems with Robin Burke

#28: Multistakeholder Recommender Systems with Robin Burke

In episode 28 of Recsperts, I sit down with Robin Burke, professor of information science at the University of Colorado Boulder and a leading expert with over 30 years of experience in recommender systems. Together, we explore multistakeholder recommender systems, fairness, transparency, and the role of recommender systems in the age of evolving generative AI.

We begin by tracing the origins of recommender systems, traditionally built around user-centric models. However, Robin challenges this perspective, arguing that all recommender systems are inherently multistakeholder—serving not just consumers as the recipients of recommendations, but also content providers, platform operators, and other key players with partially competing interests. He explains why the common “Recommended for You” label is, at best, an oversimplification and how greater transparency is needed to show how stakeholder interests are balanced.

Our conversation also delves into practical approaches for handling multiple objectives, including reranking strategies versus integrated optimization. While embedding multistakeholder concerns directly into models may be ideal, reranking offers a more flexible and efficient alternative, reducing the need for frequent retraining.

Towards the end of our discussion, we explore post-userism and the impact of generative AI on recommendation systems. With AI-generated content on the rise, Robin raises a critical concern: if recommendation systems remain overly user-centric, generative content could marginalize human creators, diminishing their revenue streams.


Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.
Don't forget to follow the podcast and please leave a review

  • (00:00) - Introduction
  • (03:24) - About Robin Burke and First Recommender Systems
  • (26:07) - From Fairness and Advertising to Multistakeholder RecSys
  • (34:10) - Multistakeholder RecSys Terminology
  • (40:16) - Multistakeholder vs. Multiobjective
  • (42:43) - Reciprocal and Value-Aware RecSys
  • (59:14) - Objective Integration vs. Reranking
  • (01:06:31) - Social Choice for Recommendations under Fairness
  • (01:17:40) - Post-Userist Recommender Systems
  • (01:26:34) - Further Challenges and Closing Remarks

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