Ep 669: How L'Oréal Group is Using AI To Evolve Talent Acquisition

01/17/25 • 31 min

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Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

With 1.5 million applications each year, L'Oréal Group's talent acquisition team faces challenges on a scale most organizations would never experience. Managing this volume while ensuring a high-quality candidate experience demands innovation, agility, and the right balance between humans and technology

AI plays a key role in L'Oréal Group's TA evolution, helping with screening and driving quality and efficiency via automation and standardization.

So, how do you use AI to transform talent acquisition without losing the vital human touch?

My guest this week is Michael Kienle, Global VP of Talent Acquisition at L'Oréal Group. In our conversation, Michael shares how his team is leveraging AI to improve the candidate experience and why he believes AI will help the TA teams of the future to radically increase the value they create for the business.

In the interview, we discuss:

The growing complexity of talent acquisition
L'Oreal Group's recruiting challenges
The critical importance of candidate experience
AI impacts the how but not the why or what
The balance between humans and machines
Standardizing skills
Brandstorm, L'Oreal's unique business game and its impact on recruiting
Increasing the value creation of TA
How much change will we see in the next 12 months?

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AI plays a key role in L'Oréal Group's TA evolution, helping with screening and driving quality and efficiency via automation and standardization.

So, how do you use AI to transform talent acquisition without losing the vital human touch?

In the interview, we discuss:

The growing complexity of talent acquisition
L'Oreal Group's recruiting challenges
The critical importance of candidate experience
AI impacts the how but not the why or what
The balance between humans and machines
Standardizing skills
Brandstorm, L'Oreal's unique business game and its impact on recruiting
Increasing the value creation of TA
How much change will we see in the next 12 months?

Follow this podcast on Apple Podcasts.

Follow this podcast on Spotify.

Previous Episode

Ep 668: Strategic Budgeting For TA Leaders

Budgeting has long been challenging for talent acquisition teams, but the stakes have never been higher in today's volatile economic environment. Many TA leaders find themselves stuck in a cycle of defending past decisions, managing cuts, and struggling to align budgets with business strategy. Meanwhile, CFOs expect data-driven proposals, ROI insights, and long-term planning that TA teams often aren't equipped to deliver.

So, how can talent acquisition leaders transform their approach to budgeting, build trust with the C-suite, and position themselves as strategic business partners

My guests this week are Madeline Laurano, founder of Aptitude Research, and Joshua Secrest, VP of Client Advocacy at Paradox. We discuss Aptitude's new report, The Talent Acquisition Budget Playbook, which contains actionable strategies to move beyond reactive spending, harness automation for efficiency, and demonstrate clear ROI to unlock longer-term investment.

In the interview, we discuss:

The background behind the report
Some shocking stats about impending budget cuts, budget confidence, and wasted spend
Getting maximum return and building credibility
Thinking 3-5 years out
How to demonstrate ROI
Operations benefits versus financial benefits
Speaking the language of the CFO
The importance of automation and the results it delivers
What does the future of TA look like?

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Next Episode

Ep 670: Jeff Taylor: Rethinking Hiring for the AI Age

It feels like Recruiting has come a long way since the days of help-wanted ads in newspapers, but are we genuinely innovating or just consistently repackaging outdated ways of doing things? For well over a century, versions of the resume and job ad have been the foundation of hiring, but as technology and work itself move on at an ever-increasing pace, it's clear these tools weren't designed for the world we are now in. So, can we finally move beyond them to build a solid foundation for an AI-powered approach?

My guest on Episode 670 is one of the original pioneers of online recruiting, Jeff Taylor, the founder of Monster.com, or the MonsterBoard as it was known back in 1994. Jeff built Monster during the infancy of the internet when the rest of the industry was still faxing resumes and placing ever more expensive ads in the newspapers. He introduced the world to online job postings and the resume database, which, very much to his surprise and increasing alarm, are still core tenets of recruiting 30 years later.

Jeff is now back in the industry and is launching a new business later in the year. In our conversation, we discuss the need for innovation and reinvention in recruiting to harness AI and address complex challenges employers now face.

In the interview, we discuss:

Jeff and Monster's back story and what recruiting was like in 1994
The early days of the internet and what helped Monster to scale to 100 million registered resumes
Resumes and job postings have barely changed in over 100 years, and why this is now a big problem.
How AI is reshaping recruitment without addressing its foundational inadequacies
How employers are losing control of their own job postings
Looking at the whole person and the growing importance of the personal brand
What the future of hiring looks like when we put people, not processes, at the centre
What's next for Jeff

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