Property Management & Me

"Every year I sit down and think, okay, what do I need to work on this year? And every year there's something that's highlighted within the business that we need to work on. It might be growth within the business, it might be conflict resolution, it might be client liaison, it might be customer journey, whatever it happens to be, work out what you're going to focus on during the year and what's going to be supporting you in that journey. And that's what I do every year."
— Amanda Gould
This episode features tips from Amanda Gould, Director of High Spec Properties Buyers Agents and Joint Deputy President of the REI New South Wales Board of Directors, and Kate Sunol from PropertyMe on how to prepare in advance and master industry award submissions
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Connect with Amanda Gould — High Spec Properties Buyers Agents and Kate Sunol — PropertyMe

"My view with AI is you've got to pick a system that's simple enough, or you're going to be sort of burnt before you start. But you've just got to get started, this is exciting."
— Ben Burton
This episode features practical tips from Ben Burton from ReHeroes and Kate Sunol from PropertyMe on mastering AI chatbots to reduce repetitive conversations.

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Connect with Ben Burton — reHeroes
Connect with Kate Sunol — PropertyMe

“Yes we've had, you know, two months of no interest rate rises but the pressure is now kicking in from months four, five and six. So it's more important now to be on the phone to landlords and checking in with where they are."
— Ricky Briggs

This episode features tips from Ricky Briggs, Advantage Group and Kate Sunol, PropertyMe on how to know how to help landlords navigate mortgage pressure, and keep business within the agency.
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Connect with Ricky Briggs — Advantage Group
Connect with Kate Sunol — PropertyMe

“A lot of the reasons that people get into a job are those tangible benefits that you see, like: it's a good salary, I can work Monday to Friday, or whatever it is. And then what keeps them there is the intangible stuff which for Property Managers. A lot of what I hear is how meaningful their work is, I think that's so important to acknowledge that.”
— Sharni Campbell

This episode features practical tips from Sharni Campbell, SC People and Kate Sunol, PropertyMe on what does a professional, 'career' Property Manager how to match the right candidate to the the right team for long term success.
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Connect with Sharni Campbell — SC People
Connect with Kate Sunol — PropertyMe

"From a leadership perspective, I think that the goal is to help people to find their value in the new way of working."
— Sarah Dawson
This episode features tips from Sarah Dawson and Kate Sunol from PropertyMe on how to support your staff through change by sharing the vision and guiding them to find their value.
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Connect with Sarah Dawson and Kate Sunol — PropertyMe