Product Ops People Podcast

In this episode, I talk with Tanmay Bhola, CPO @ Zipline, about his journey of building a Product Ops function as a CPO and how this has helped Zipline navigate some rapid growth. Tanmay is a cross-functional Product leader with a passion for helping organisations find product-market fit. He is Chief Product Officer at Zipline.io, an AFR Fast100 company focused on simplifying healthcare compliance. Previously, he was responsible for Envato’s website builder offerings. Products led by him have been recognised at The Webbys and ProductHunt awards.

In this episode, I talk with Marco Chan, Product Ops Lead at Shopify, about what it is like starting out in Product Operations in a new role or a new area of the business. We talk about building context and rapport with teams to make sure you are building a relevant backlog that will have an impact.

Marco leads Product Ops for the Ecosystem team at Shopify which operates the App and Theme Stores. He works closely with Product, Engineering, UX, and Data teams to coordinate initiatives across Shopify. He focuses on providing structure without introducing excessive structure to drive team velocity and culture. Prior to Shopify, he spent time at Uber in Operations / Launch roles and management consulting.

You may have noticed that we haven't had an episode in a few weeks and that's because I've been working on something pretty special. I want to share with you today. I have launched my playbook for Product Ops called "Product Ops Pillars".

Product Ops Pillars provides an accessible summary of what modern Product Operations looks like. You'll learn how to improve your team's performance, which tools are essential, and how to design an operating model that will keep your company on top.
Download your copy at https://www.simonhilton.co/productopspillars

Please vote for us today on Product Hunt at https://www.producthunt.com/posts/product-ops-pillars

In this episode, I talk with Layla Selick, Senior Director of Professional Services at Productboard role of tools within our product organizations and how they fit into the changing and evolving maturity of that team. Productboard is the leading customer-centric management platform, helping product teams to deliver the right products to market faster with over 5500+ customers.

Layla has built a team of professionals that provide deep expertise and engagement with organizations making a transformation within their product teams. Prior to Productboard, Layla was a Customer Success leader at Hootsuite and has held roles in the media and entertainment industry. She holds two business degrees, including an MBA in New York University where she specialized in Media, Entertainment & Technology.

In this episode, I talk with Srinivas Somayajula, Head of Product Ops at Calendly, about how strategy and operations influence each other. This relationship is key to not only being ambitious but also making strategy practical so teams can align themselves but still maintain autonomy.

Prior to Calendly, Srinivas was the Product Director for the core marketing platform at Mailchimp and spent a majority of his career in management consulting serving as a trusted advisor to product and technology leaders in hospitality, technology product, financial services, and financial technology companies.

Srinivas holds an MBA from Emory University's Goizueta Business School and a BSc from Pennsylvania State University.