Transportation and the Patient Experience (w/ Ankit Mathur of RoundTrip)

06/30/20 • 24 min

This week we're joined by Ankit Mathur, CTO of the non-emergency medical transport company RoundTrip, to discuss the impact of transportation on patient experience and its role as a social determinant of health. We discuss the opportunities for reducing complexity in transportation booking, potential impacts outside of medical contexts, and some of the challenges and successes they've encountered as a technology organization.

To learn more about Roundtrip, visit https://www.roundtriphealth.com

To learn more about Roundtrip, visit https://www.roundtriphealth.com

Previous Episode

Telehealth and Rural America's Behavioral Health Crisis (w/ Dr. Michael Consuelos)

There's a behavioral health crisis in rural America, with a lack of providers, coverage gaps, and poor access to treatment creating a recipe for disaster. Luckily, technologies like telehealth and telepsych might be able to help.

This week we’re joined by pediatrician and pandemic response expert Dr. Michael Consuelos to discuss his new article in Scientific American about using technology to address the challenges of rural healthcare delivery. We also discuss how COVID-19 is impacting telehealth adoption, how we can design more engaging digital health experiences, and what digital health designers can learn from mobile games. This episode is part of Engineering Healthcare, our new series on healthcare experiences and technology.

Dr. Michael J. Consuelos is the Principal at MJC Solutions, a veteran-owned, small business that provides professional consulting and advisory services to organizations serving the healthcare sector. He is a Pediatrician and healthcare executive that has held several leadership roles in emergency preparedness and pandemic response since 1997.

Dr. Consuelos’s Scientific American article: https://blogs.scientificamerican.com/observations/rural-communities-have-a-behavioral-health-treatment-problem/ Dr. Consuelos on Twitter: https://twitter.com/mjconsuelos Pivoting Around a Pandemic: http://www.pivotmethod.com/podcast/pandemic

Next Episode

21st Century Cures Act: Impacts and Innovation (w/ Pooja Babbrah & Ken Kleinberg of Point-of-Care Partners)

The 21st Century Cures Act and its accompanying legislation are poised to have far-reaching impacts on every aspect of digital health and health IT, from patient experience and interoperability to innovation and regulatory compliance. This week Kurt & Shahrukh sit down with Ken Kleinberg and Pooja Babbrah from the health IT consultancy Point-of-Care Partners to explore the ins and outs of these new regulations and what they mean for the future of healthcare.

Make sure to check out the other half of our cross-over on POCP's The Dish on Health IT podcast, where Kurt & Mark discussed innovation strategies and software development in health IT: https://www.youtube.com/watch?v=28L3rTHrmYs

More about Point-of-Care Partners: www.pocp.com