ABCD Model for Leadership: Awareness

06/09/21 • 25 min

As we slowly emerge from the coronavirus pandemic, this four-part series with Dr. Anita Sands, a global technology and business leader, shares the ABCD framework to help leaders thrive in today’s ambiguous climate. The first principle is awareness – how do you deal with changing environments as each day unfolds. This podcast will help guide authentic leaders to feel more resourceful and better equipped to deal with other forms of ambiguity and to be yourself, skillfully.

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CX: Building a Customer Engagement Framework

In today’s environment, a brand is defined not by what the organization does, but how their customers feel. In this episode, Joe Murray, Chief Digital Officer, North America at Thoughtworks, discusses the keys to a customer centric framework, examples of excellence and best practices to solve for your customer journey. Tune in to hear how customer-driven product strategies, innovation and platform will build brand equity and add to your shareholder value.

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ABCD Model for Leadership: Belonging

Dr. Anita Sands shares the ABCD framework to help leaders thrive in today’s ambiguous climate. The second part in the four-part framework explores belonging – the sense of belonging, the clarity of purpose, the shared frame of reference and how it drives people. This podcast helps authentic leaders to apply effective leadership principles in building a culture of belonging.

https://www.thoughtworks.com/podcasts/pragmatism-in-practice