We can productively discuss even the toughest topics—here’s how

As our discourse and our politics have become both more polarized and paralyzed, Harvard Kennedy School faculty members Erica Chenoweth and Julia Minson say we need to refocus on listening to understand, instead of talking to win. In mid-2022, the School launched the Candid and Constructive Conversations initiative, based on the idea that frank yet productive discussions over differences are not only vital to democracy and a functioning society, but that the ability to have them was also an essential skill for students, staff, and faculty in the Harvard community and beyond to learn. The effort—which uses techniques and principles based on surveys and decision science—took on even greater urgency after the recent events in Israel and Gaza and their fallout in the U.S., including at Harvard and other universities. Erica Chenoweth is the Frank Stanton Professor of the First Amendment and the academic dean for faculty Engagement at HKS, as well as one of the world’s leading authorities on conflict and alternatives to political violence. Associate Professor of Public Policy Julia Minson is a decision scientist who studies the psychology of disagreement, and has developed research-based, practical methods that nearly anyone can use to make difficult conversations into productive ones.

Policy Recommendations:

Erica Chenoweth’s Policy Recommendations:

• Have local governments invest more in creating opportunities for bridging divides in civil society
• Making election day a national holiday and supporting activities that are about participating in the political process and so it feels like something we all do together
• Use the Chatham House Rule and other tools to create conversational spaces that encourage open and inclusive dialogue.

Julia Minson’s Policy Recommendations:

• Create a curriculum for teenagers to learn the skills of constructive conversation across differences
• Teach HEAR and other easy-to-understand conversational receptiveness training methods widely to enable candid and constructive conversations between individuals.

Erica Chenoweth is the Academic Dean for Faculty Engagement and the Frank Stanton Professor of the First Amendment at Harvard Kennedy School, Faculty Dean at Pforzheimer House at Harvard College, and Susan S. and Kenneth L. Wallach Professor at the Harvard Radcliffe Institute. They study political violence and its alternatives. At Harvard, Chenoweth directs the Nonviolent Action Lab, an innovation hub that provides empirical evidence in support of movement-led political transformation. Chenoweth has authored or edited nine books on mass movements, nonviolent resistance, terrorism, political violence, revolutions, and state repression. Their recent book, “Civil Resistance: What Everyone Needs to Know,” explores what civil resistance is, how it works, why it sometimes fails, how violence and repression affect it, and the long-term impacts of such resistance. Their next book with HKS Lecturer in Public Policy Zoe Marks, “Bread and Roses: Women on the Frontlines of Revolution,” investigates the impact of women’s participation on revolutionary outcomes and democratization. Chenoweth maintains the NAVCO Data Project, one of the world’s leading datasets on historical and contemporary mass mobilizations around the globe. Along with Jeremy Pressman, Chenoweth also co-directs the Crowd Counting Consortium, a public interest and scholarly project that documents political mobilization in the U.S. since January 2017.

Associate Professor of Public Policy Julia Minson is a decision scientist with research interests in conflict, negotiations and judgment and decision making. Her primary line of research addresses the “psychology of disagreement” – How do people engage with opinions, judgments and decisions that are different from their own? She is particularly interested in simple, scalable interventions to help people be more receptive to views and opinions they strongly oppose. Much of Julia’s research is conducted in collaboration with the graduate and post-doctoral members of MC2 – the Minson Conflict and Collaboration Lab. At the Kennedy School Julia is affiliated with the Shorenstein Center on Media, Politics and Public Policy, the Center for Public Leadership, and the Taubman Center for State and Local Government. Julia teaches courses on negotiations and decision-making as part of the Management, Leadership and Decision Science area, as well as through HKS Executive Education. Prior to coming to the Kennedy School, Julia served as an Adjunct Lecturer at the Wharton School, University of Pennsylvania, where she taught Negotiations at both the MBA and the undergraduate levels. She received her PhD in Social Psychology from Stanford University and her BA ...