
Questions Time Special - Views from across the NHS; from costings to strategy to clinical care
07/30/20 • 62 min
In this 'Questions Time' special we welcome a broad panel of practitioners from across the NHS to explore the themes of care delivery, collaboration, innovation and governance. Our panellists are:
- Cameron Ward (Interim Director of Strategy and Outcomes, Sefton CCG)
- Hilary Snowdon (Management Lead, West Northumberland PCN)
- Patrick McGinley (Head of Costing & SLR, Maidstone & Tunbridge Wells NHS Trust)
- Dr Su McCole (GP & Area Clinical Director)
This episode is part of our COVID-19 series, where Tom Clarke (Director - NHS Insights & Interaction, Mtech Access) asks experts holding operational, strategic and clinical roles across the NHS to share their experiences and insights into how the NHS has responded to COVID-19 and the wider challenges facing the health service.
In this special 1-hour episode, our panellists explore:
Care delivery:
- What will happen to elective procedures over the next few months - how will they be prioritised & delivered?
- How will services begin to mobilise themselves while the threat of a second (and subsequent) wave remains?
Collaboration:
- What are the highlights you have seen locally in approaches to collaborative working?
- Do you think trust has been built in partnership working that will continue post COVID, both within the NHS and with external partners?
- What has been your experience of working with the pharmaceutical industry during this COVID pandemic?
Innovation:
- How will innovations that have happened during COVID be evaluated so the best ones are kept?
- What elements of the remote care used, evolved or developed during the pandemic will become standard elements of NHS care, and in what time frame?
- What risks are attached with the innovations we have seen during COVID?
Governance:
- What lasting ‘relaxation’ effects on NHS governance (engagement; medicine trials; budgets etc.) do you anticipate as remaining post pandemic?
- What part do you expect the NHS to play in covering the ‘COVID bill’ that the country has been left with?
This episode was originally broadcast on 5th June 2020 as a webinar. This podcast series has been converted from our webinar series 'How is COVID-19 impacting the NHS?'.
Learn more about our NHS insights services at: https://mtechaccess.co.uk/uk-nhs-insights/
Subscribe to our newsletter to hear more news, insights and events from Mtech Access.
In this 'Questions Time' special we welcome a broad panel of practitioners from across the NHS to explore the themes of care delivery, collaboration, innovation and governance. Our panellists are:
- Cameron Ward (Interim Director of Strategy and Outcomes, Sefton CCG)
- Hilary Snowdon (Management Lead, West Northumberland PCN)
- Patrick McGinley (Head of Costing & SLR, Maidstone & Tunbridge Wells NHS Trust)
- Dr Su McCole (GP & Area Clinical Director)
This episode is part of our COVID-19 series, where Tom Clarke (Director - NHS Insights & Interaction, Mtech Access) asks experts holding operational, strategic and clinical roles across the NHS to share their experiences and insights into how the NHS has responded to COVID-19 and the wider challenges facing the health service.
In this special 1-hour episode, our panellists explore:
Care delivery:
- What will happen to elective procedures over the next few months - how will they be prioritised & delivered?
- How will services begin to mobilise themselves while the threat of a second (and subsequent) wave remains?
Collaboration:
- What are the highlights you have seen locally in approaches to collaborative working?
- Do you think trust has been built in partnership working that will continue post COVID, both within the NHS and with external partners?
- What has been your experience of working with the pharmaceutical industry during this COVID pandemic?
Innovation:
- How will innovations that have happened during COVID be evaluated so the best ones are kept?
- What elements of the remote care used, evolved or developed during the pandemic will become standard elements of NHS care, and in what time frame?
- What risks are attached with the innovations we have seen during COVID?
Governance:
- What lasting ‘relaxation’ effects on NHS governance (engagement; medicine trials; budgets etc.) do you anticipate as remaining post pandemic?
- What part do you expect the NHS to play in covering the ‘COVID bill’ that the country has been left with?
This episode was originally broadcast on 5th June 2020 as a webinar. This podcast series has been converted from our webinar series 'How is COVID-19 impacting the NHS?'.
Learn more about our NHS insights services at: https://mtechaccess.co.uk/uk-nhs-insights/
Subscribe to our newsletter to hear more news, insights and events from Mtech Access.
Previous Episode

The Changing Face of Care Delivery Part 2: The Primary Care & Community View with Steve Reed (Head of Community Services, York Teaching Hospitals NHS FT) and Dr John Ribchester (PCN Clinical Director, GP and Chair of Encompass GP Partnership, Whitstable)
With Steve Reed (Head of Community Services, York Teaching Hospitals NHS FT) and Dr John Ribchester (PCN Clinical Director, GP and Chair of Encompass GP Partnership, Whitstable, Kent) as our guides, we revisit the changing face of care delivery, this time from the viewpoint of primary care and the community. Steve and John give us their perspectives on out of hospital care and how it has been transformed during the pandemic.
In this COVID-19 series, Tom Clarke (Director - NHS Insights & Interaction, Mtech Access) asks experts holding operational, strategic and clinical roles across the NHS to share their experiences and insights into how the NHS has responded to COVID-19 and the wider challenges facing the health service.
Tom begins by asking John to describe how primary care has changed since COVID-19 hit our shores in the UK, and the context of the pace of change for general practice. Tom then asks Steve to explain how he had been developing community services before COVID and the impact the pandemic has had on this agenda. Steve discusses how community services could change going forward and what role his teams could play for patients in the future. Tom then asks John about whether this could be a tipping point for primary care in terms of its scope and purpose, and what the most profound lasting changes could be.
This episode was originally broadcast on 29th May 2020 as a webinar. This podcast series has been converted from our webinar series 'How is COVID-19 impacting the NHS?'.
Learn more about our NHS insights services at: https://mtechaccess.co.uk/uk-nhs-insights/
Subscribe to our newsletter to hear more news, insights and events from Mtech Access.
Next Episode

The Tech Perspective with Stephen Bourke (Co-Founder of Echo, The Online Pharmacy)
We explore a different aspect of the COVID response, speaking with Stephen Bourke (Co-Founder of Echo), to learn how Echo and other tech companies have been supporting patients with new ways of accessing healthcare, throughout lockdown.
In this COVID-19 series, Tom Clarke (Director - NHS Insights & Interaction, Mtech Access) is joined by NHS and other UK healthcare experts who offer real-world, first-hand insight into the challenges facing the NHS and explore the implications for market access, brand and HCP-facing teams, in pharmaceutical and medical device companies.
In this episode, Tom asked Stephen:
- Can you briefly outline Echo’s origins and purpose?
- How soon did you sense that Echo would have a key role to play in the national COVID response?
- Can you talk us through the impact the pandemic has had on Echo, in terms of your need to upscale and respond?
- What have you noticed about the Echo patients population? – numbers, demographics, behaviours, etc?
- What have you noticed in other areas of health tech through this period?
- We have heard from many NHS colleagues that this is a ‘tipping point’ in care delivery, do you sense that for Echo and digital healthcare?
- What needs to happen to embed the positive behaviours and technologies in ‘the new normal’?
- What are the risks to digital healthcare in a post-Covid world?
- What advice would you give to anyone looking to design or implement digital health innovation?
This episode was originally broadcast on 12th June 2020 as a webinar. This podcast series has been converted from our webinar series 'How is COVID-19 impacting the NHS?'.
Learn more about our NHS insights services at: https://mtechaccess.co.uk/uk-nhs-insights/
Subscribe to our newsletter to hear more news, insights and events from Mtech Access.
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