Why Customer Experience (CX) Comes First at Lenovo

02/07/20 • 15 min

Lenovo’s Dilip Bhatia talks 5G, voice interfaces, why companies need to do a better job managing the employee experience. Byline: Dan Costa

My guest on this episode of Fast Forward is Dilip Bhatia, the Vice President of global marketing and user customer experience at Lenovo. Lenovo makes laptops, desktops, and a whole range of personal computing devices. The company also has voice assistant for the home, and recently, for the office as well. Bhatia is a Lenovo veteran who has been leading Lenovo product development by putting Customer experience the top priority. We spoke at CES 2020

Lenovo’s Dilip Bhatia talks 5G, voice interfaces, why companies need to do a better job managing the employee experience. Byline: Dan Costa

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