Episode #25: Sneak Peek to HCIC 2023: Navigating Healthcare's Digital Landscape

10/12/23 • 20 min

In this special episode, we host Mike Schneider, a principal and senior executive at Greystone Net, for a captivating discussion on the upcoming Healthcare Internet Conference (HCIC). Mike delves into the history, importance, and future trends of HCIC. With over 25 years in the industry, Mike provides a rich perspective on the evolution of digital healthcare, from the dawn of the internet to the emerging prominence of AI and chat GPT. The conversation is a blend of reminiscing the past, understanding the present, and anticipating the future, making it a must-listen for healthcare marketers and digital leaders.
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Episode #24: HLTH Unpacked: Inside the 2023 Conference with the Masterminds Behind the Scenes

Ever wondered about the story behind Petunia, the unicorn gracing HLTH's promotional content?
Dive into this episode of Patient Journey Pioneers to meet some of the masterminds of this industry event — HLTH's Head of Content, Amanda Ciccatelli, HLTH's Head of Marketing, Allen Yesilevich, and HLTH's Creative Director, Mike Hoefler. They and their teams are working endlessly behind the scenes towards one of the most awaited healthcare events taking place this October in Las Vegas. Hear about the exciting 2023 additions, from the innovative media village to show-stopping live acts and unforgettable, insta-worthy photo ops being bult as we speak. With appearances by icons such as Petunia, Fat Joe, and Ashanti, this episode is essential listening for HLTH attendees aiming to be in-the-know.
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Episode #26: How Baptist Health Transforms Healthcare with AI Assistants: Best Practices for Implementation

Join us for this dynamic conversation with Baptist Health’s Danielle Rodriguez, Senior Director of Customer Excellence, and Julian Ammons, Director of IT Digital Cloud Development Operations. Discover how Baptist Health is leading the charge in transforming healthcare through digital innovation, automation, and the responsible implementation of AI assistants. Gain invaluable insights into their strategies for seamlessly integrating new technologies, including their Service Center Voice Assistant, BELLE. Explore their vision for expanding BELLE’s capabilities across the organization while navigating the intricate challenges and necessary precautions of the healthcare industry. Don’t miss this episode packed with actionable best practices and a glimpse into the future of healthcare.
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