#050 : Jonny Blake @ BigCommerce

In this episode of Chill, we chat with Jonny Blake, Channel Account Manager @ BigCommerce. Overdose’s Strategy Director for North America, Keith Karlick, and Jonny discuss ecommerce tech ecosystems, BigCommerce updates, growth challenges and successes, digital solutions, and ecomm trends and strategies through pandemic recovery.
Jonny Blake

Jonny Blake was brand new to ecommerce when he joined BigCommerce in 2018; within two weeks of him taking his seat, the ecomm behemoth received a massive $65 million private equity cash injection, and he’s had to buckle in for a fast ride.

Now, as BigCommerce’s Regional Channel Account Manager for the Pacific Northwest and the Mountain Southwest, Jonny oversees everything from onboarding, training, enablement, certifications, and all the blocking and tackling that comes with building out a BigCommerce practice.

BigCommerce

Those first big rounds of capital raising in 2018 were followed by an IPO in August 2020, and it’s been an era of meteoric growth for BigCommerce. They’ve released a lot of new functionality and have hired over one hundred employees globally.

Keith, who’s been in the agency ecosystem for five years (starting at Mercutio, which merged into the Overdose family in June 2021), says BigCommerce initially came along and filled a gap in the market—a need for a SaaS platform that worked across both mid-market and enterprise clients. Other providers weren’t really looking at B2B; manufacturers selling at the mid-market company level were left high and dry—they were maybe too large or too complex for industry go-to, Shopify. And they weren’t being looked after by the top end of town—the true enterprise platforms. BigCommerce stepped in as a really good solution for that mid-market service.

Fast-forward to today, and BigCommerce is considered one of the top players within the industry across most sectors.