
18 | PMH in Action: A Tale of Continuity with Dr. Karen Seigel
07/31/20 • 16 min
Join us as Dr. Karen Seigel shares the work she and her team have been doing focused on care of patients with COPD. Some of the many highlights include:
- How patients with low relational continuity (<50%) are 7 times more likely to be admitted to hospital compared to those who see their own physician at least 80% of the time.
- How Dr. Seigel and her team used their EMR and HQCA reports to identify COPD patients at risk of exacerbation/hospitalization
- How the team shares the workload and focuses on streamlining clinic processes for COPD care
- Useful resources developed with the Health Quality Council of Alberta (HQCA)
- Simple steps teams can take to improve relational continuity
Resources
HQCA Quality Exchange: https://hqca.ca/health-care-provider-resources/qe/primary-healthcare/
Join us as Dr. Karen Seigel shares the work she and her team have been doing focused on care of patients with COPD. Some of the many highlights include:
- How patients with low relational continuity (<50%) are 7 times more likely to be admitted to hospital compared to those who see their own physician at least 80% of the time.
- How Dr. Seigel and her team used their EMR and HQCA reports to identify COPD patients at risk of exacerbation/hospitalization
- How the team shares the workload and focuses on streamlining clinic processes for COPD care
- Useful resources developed with the Health Quality Council of Alberta (HQCA)
- Simple steps teams can take to improve relational continuity
Resources
HQCA Quality Exchange: https://hqca.ca/health-care-provider-resources/qe/primary-healthcare/
Previous Episode

17 | Weathering the Storm: A Candid Discussion about Physician Grief with Dr. Heather La Borde & Dr. Brad Bahler
Join Dr. Heather La Borde and Dr. Brad Bahler as they discuss their mutual sense of grief and loss related to the changes and uncertainty that COVID has brought, as well as how they’re finding hope and taking steps to prevent burnout.
Would you like to learn more?
The Alberta Medical Association and Well Doc Alberta are offering a 1.25 hour session on physician wellness on Tuesday, June 16, from 7 p.m. – 8:15 p.m. entitled Physician Wellness: Feeling Distress, Understanding Loss and Finding Meaning. During this session, physicians will have the opportunity to consider and better understand their distress during these challenging times. Along with knowledge offered by content expert Fleur Yumol, the webinar co-facilitators will guide you through short pauses for self-reflection and provide opportunities for sharing experiences with physician peers. This webinar is designed for physicians, but interested family members are also welcome to join.
Register in advance for this Zoom webinar:
https://albertadoctors.zoom.us/webinar/register/WN_qK1BhlH6T6KRNpw55_uqXw
Next Episode

19 | Tips for Enhancing Access (Part 2) with Dr. Ernie Schuster
Join us as we talk to Dr. Ernie Schuster about practical strategies that physicians and clinic teams can take to provide timely access to care and optimize the opportunity for continuity of care. Highlights include:
- Specific strategies to balance your supply of appointments with the demand for them
- The value of eliminating ‘backlog’ for providing just-in-time care
- Using the medical home team to increase efficiency
(NOTE: To listen to Part 1, go to Episode 11: Tips for Enhancing Access with Dr. Janet Craig)
Resources:
HQCA Primary Healthcare Panel Reports
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