S2 Ep 2 - JSX Navigating Turbulence Against Aviation Goliaths

11/13/23 • 68 min

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Embark on a journey through the vibrant skies with JSX, a trailblazing public charter operation rooted in the heart of Dallas, Texas. Much like its counterparts in the realm of public charter services, JSX finds itself amidst a complex web of allegations touching on safety, security, and environmental concerns.

The Federal Aviation Administration (FAA) has invited public comments to assist in assessing the necessity and potential scope of rulemaking related to an existing exception for public charter operators. This exception currently keeps them outside the FAA's domestic, flag, and supplemental operations regulations.

Ben unravels the layers of this dynamic saga, addressing the allegations that dance in the airspace. Together, we'll illuminate the potential impact on passengers, the heartbeat of small communities, and the very essence of air travel safety. Step into the cockpit of knowledge as we navigate the regulatory landscape governing the exhilarating world of public charters. Your ticket to understanding awaits!

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This episode of On Your Flight Today is brought to you by IFECtiv, an inflight entertainment and connectivity consulting company. Dedicated to elevating the aviation industry's inflight entertainment products and experiences for airlines and suppliers. Visit www.IFECtiv.aero to learn more!

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The views expressed by guests are their own and don’t necessarily reflect those of On Your Flight Today, its host, IFECtiv LLC, or affiliates. This content is for informational and entertainment purposes only and is not professional advice. On Your Flight Today does not verify guest statements and is not responsible for errors or omissions.

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Previous Episode

S2 Ep 1 - Accessible Skies: Titans of Seatback IFE in Collaborative Conversation

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In today's episode, we are delighted to present a unique and historic gathering of industry leaders – the three foremost seatback inflight entertainment providers, each represented by their distinguished product and technology visionaries.

Our topic today, accessibility for seatback in-flight entertainment systems. We delve into the challenges, the innovations, and the immense opportunities that lie ahead in making air travel more inclusive for all passengers. It's a conversation that I hope will not only inspire, educate, and inform but also help serve as a catalyst for a more inclusive future within the aviation sector.

Never before have these three providers converged on a single platform to deliberate, collaborate upon the critical importance of crafting and delivering inclusive products. This union on the show today is a testament to the evolving landscape of inflight entertainment and signifies a pivotal shift towards universal accessibility in aviation.

I’m joined by Andrew Masson, Vice President Product Management, Portfolio Management and Marketing from Panasonic Avionics Corporation; Ben Asmar, Vice President, Products and Strategy from Safran Passenger Innovations (SPI); and Tudy Bedou, Chief Technology Officer at Thales InFlyt Experience.

In the realm of innovation and progress, wisdom prevails in recognizing that building products for everyone, without exclusion, is the true path forward. So, prepare for an enriching discussion as we embark on an exploration of the inflight entertainment domain, unlocking its potential for collaboration like never before.

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Next Episode

S2 Ep 3 – Airline Loyalty & Inflight Entertainment: The IAG Story

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As technology continues to advance and the demand for a personalized passenger experience surges, the realms of Airline Loyalty and In-Flight Entertainment and Connectivity (IFEC) are progressively merging. The organizational structure of an airline to support its Loyalty and IFEC lines of business varies by the geographic origin of the airline and the competitive landscape it competes in. Within the International Airlines Group (IAG), the IAG Loyalty business is fundamental in creating the IFEC experience for countless passengers, serving as a technology partner to the IAG group's airlines, that include British Airways, Vueling, Iberia, Aer Lingus, and Level.

On today’s episode, I am joined by Mark Cheyney, IFEC Strategy, Performance and Operations Manager from IAG Loyalty. Mark will share some interesting insights into the strategy and operational dynamics of IAG Connect, the team that functions as the technological backbone, seamlessly integrating IFEC solutions with each of the five airlines under the IAG umbrella. This deep dive will reveal the complexities and challenges of managing technology solutions across diverse airline brands and multiple IFEC suppliers.

We talk about tradeoffs, we weigh up the pros and cons of developing in-house IFEC solutions versus vendor solutions. Mark sheds light on the strategic considerations that go into these decisions, including cost, customization, and control over the end-user experience.

Mark also holds the role of Chair for the Personalization Working Group within the Seamless Air Alliance, where he serves as an expert group leader. As the industry's buzz around personalization of the passenger experience continues to grow, we'll also discuss some of the challenges with personalization, including identifying different passenger personas and navigating stringent privacy laws. As you'll soon discover, personalization is a lot more complex than it appears.

Disclaimer

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On Your Flight Today - S2 Ep 2 - JSX Navigating Turbulence Against Aviation Goliaths

Transcript

This transcript was created using speech recognition software. Even though it has been reviewed by a human, it may contain errors. Please review the audio for the episode and use that as the guide before quoting from this episode or transcript. This text may not be published online or distributed without written permission. Feel free to contact the team at ‘On your flight today’ with any questions