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On Brand with Nick Westergaard

On Brand with Nick Westergaard

Nick Westergaard

The On Brand podcast helps you tell stronger stories and build better brands. Each week host Nick Westergaard, author of Brand Now and Get Scrappy, interviews marketing and communication thought leaders or those working for innovative brands like Adobe, Ben & Jerry’s, HBO, Mastercard, Maker’s Mark, the Minnesota Vikings, Salesforce, and Whole Foods. For show notes and more, please visit http://onbrandpodcast.com.
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Top 10 On Brand with Nick Westergaard Episodes

Goodpods has curated a list of the 10 best On Brand with Nick Westergaard episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to On Brand with Nick Westergaard for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite On Brand with Nick Westergaard episode by adding your comments to the episode page.

On Brand with Nick Westergaard - Timeless Leadership and the Power of Clear Communication
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02/24/25 • 30 min

Scott Monty is an executive coach, advisor, and speaker who helps leaders find clarity and drive growth. A former executive at Ford, he merged technology with humanity to shape the company’s global social media strategy. Ranked by The Economist as a top social business leader, Scott focuses on timeless leadership principles to guide today’s leaders. He’s also the host of the Timeless Leadership podcast and writes the Timeless & Timely newsletter. Tune in for insights on navigating leadership in a fast-changing world.

About Scott Monty

Scott Monty is an executive coach, advisor, and public speaker who helps companies and executive teams in flux, positioning leaders who are new or stuck to find a clear vision, collaborate, and communicate better to drive growth. A Fortune 10 leader whose background in classics positioned him to see through the shiny objects, Scott focuses on timeless human nature that drives everyone. He was ranked by The Economist as #1 atop the list 25 Social Business Leaders and Alan Mulally, the CEO of Ford Motor Company, called him “a visionary.”

Scott spent six years as an executive at Ford, where he helped turn the company around with the ability to merge technology with humanity. He served as a strategic adviser across a wide range of business functions, leading the company’s global social media strategy. He also has another two decades of experience in leadership and communications consulting. Scott’s clients have included companies such as Walmart, IBM, McDonalds, Coca-Cola, Google, and TD Bank.

He is a trustee of the Detroit Symphony Orchestra, a past board member of the American Marketing Association, and has advised a number of tech companies. He writes the Timeless & Timely newsletter, to help leaders make sense of today with lessons from the past, and hosts the Timeless Leadership podcast.

From the Show

Alan Mulally’s Twitter chat. As discussed during the show, here’s a link to the Twitter Q&A Scott facilitated with former Ford CEO Alan Mulally back in 2009.

What brand has made Scott smile recently? Scott highlighted Delta, specifically Ed Bastian’s leadership throughout this past difficult week for the brand. The airline’s authentic, transparent leadership consistently makes him smile.

Connect with Scott on LinkedIn and check out his website for his newsletter and more timeless content.

As We Wrap ...

  • Listen and subscribe at Apple Podcasts, Spotify, Amazon/Audible, Google Play, Stitcher, TuneIn, iHeart, YouTube, and RSS.
  • Rate and review the show—If you like what you’re hearing, be sure to head over to Apple Podcasts and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show.
  • Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.
  • On Brand is a part of the Marketing Podcast Network.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

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On Brand with Nick Westergaard - Why Context Is the Future of Marketing with Mathew Sweezey
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08/17/20 • 29 min

“When new technology comes out, we use it in the old ways that we know. With the internet, it was free publication. So we made websites. We didn’t see this as a way of connecting better.” Better connections—meeting someone at their moment of need—is what context is all about. That’s the focus of Mathew Sweezey’s new book, The Context Marketing Revolution. We discussed this along with his work at Salesforce this week on the On Brand podcast.

About Mathew Sweezey

Mathew Sweezey is Director of Market Strategy for Salesforce. A researcher, thinker, award-winning marketer, and writer, he is the author of Marketing Automation for Dummies and the new book The Context Marketing Revolution. When not behind a podium at conferences around the world or sifting through data, he routinely works with the world’s largest and most well-respected brands, including UPS, Home Depot, AT&T, and Dell.

Episode Highlights

What are the key traits in high-performing marketing organizations? In studying the future of marketing at Salesforce, Mathew has spent a lot of time on this very question. The answer? “High-performing marketing organizations have full executive buy-in on a new idea.” What are the new ideas? “That marketing is no longer about the most creative messaging.” Buy in on that alone would create a very different marketing organization.

What’s the difference between content marketing and context marketing? While content marketing is all about publishing, “Context marketing is all about helping someone achieve the goal of the moment.”

What does context consist of? In his book, Mathew shares the five elements of context and why it’s critical for businesses to focus on them to be successful.

  • Available—helping people achieve the value they seek in the moment
  • Permissioned—giving individuals what they’ve asked for, on their terms
  • Personal—going beyond how personal the experience is, to how personally it can be delivered
  • Authentic—combining voice, empathy, and channel congruence simultaneously
  • Purposeful—creating a deeper connection to the brand beyond the product

“Context can be applied anywhere throughout the customer journey.” Mathew shared how the Trailhead community at Salesforce is an important example of context marketing as it’s about advancing better business outcomes and educating users on the platform.

What brand has made Mathew smile recently? Mathew went with his local climbing gym, Coastal Climbing, for the precautions they’re taking as a result of COVID-19.

To learn more, connect with Mathew on LinkedIn and Twitter and check out his new book The Context Marketing Revolution.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Spotify, Google Play, Stitcher, TuneIn, and RSS.
  • Rate and review the show – If you like what you’re hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and su...
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On Brand with Nick Westergaard - Creating Superfans Internally and Externally with Matt Barnett
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08/10/20 • 31 min

“The most important part of any brand is the team.” Matt Barnett would know. A serial entrepreneur, Matt’s latest venture is Bonjoro, a B2B asynchronous video platform helping organizations connect with their customers. We discussed all of this and more on this week’s episode of the On Brand podcast.

About Matt Barnett

A British designer & Artist, Matt Barnett moved to Australia where Bonjoro was born from a sales hack for his first business. Matt and the team decided to go all-in on the idea, and 3 years later Bonjoro has snowballed into a startup success story with a fully remote team across 6 countries and 5 continents.

Matt’s love of building great products is only surpassed by his total commitment to building great business culture, and his goal is to be the next Zappos, to be the most-loved brand in the world.”

Episode Highlights

How to build your startup brand as a team? We talked a lot about the intersection of brand origins and team origins and how often, these two intersect. Matt says that you need to hire the right team first, noting that “brand happens later.”

“You have to build super fans internalizing and externally.” Matt focused his advice on two critical groups of people—your employees and your customers. How do you do that ...?

Let’s talk bears. Look at any of Bonjoro’s touchpoints and you’ll see that their brand personification is an adorable teddy bear. This bear branding makes its way throughout the organization, from the koala bears they sponsor as a company to the bear onesies every employee gets, including the self-proclaimed “Papa Bear” himself.

What should you do in the next five minutes? As Tom Peters said on this podcast, excellence is the best short-term strategy. We asked Matt what you should do in the five minutes after this show ... “Asynchronous personalized video messages.” Matt noted that he may be biassed on this front (that’s what Bonjoro does!) but he also reinforced this with the impact you can have with clients by recording a simple 30-second video.

What brand has made Matt smile recently? Inspired by other engaging brands, Matt pointed to “Hey,” the new email platform built by the folks from Basecamp, for the brand’s combination of fun and simplicity.

To learn more, connect with the “Papa Bear” himself on LinkedIn and go to the Bonjoro website to learn more about Matt’s company.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Spotify, Google Play, Stitcher, TuneIn, and RSS.
  • Rate and review the show – If you like what you’re hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.
  • OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

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On Brand with Nick Westergaard - Customer-Centric Brand Storytelling

Customer-Centric Brand Storytelling

On Brand with Nick Westergaard

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12/30/24 • 31 min

Joe Wright is Co-Founder, Director, and Chief Creative Officer at Sibling Rivalry, a New York and Los Angeles-based brand studio and production company infusing insight with imagination to drive brand, business, and culture. We discussed all of this and more this week on the On Brand podcast.

About Joe Wright

Joe Wright is Co-Founder, Director, and Chief Creative Officer at Sibling Rivalry, a New York and Los Angeles based brand studio and production company infusing insight with imagination to drive brand, business, and culture. Joe is a meticulous craftsman, who designs every detail to impact the greater story of his films. As a co-founder and chief creative officer of Sibling Rivalry, Joe’s work brings the audience on a journey of striking imagery and authentic storytelling. He’s collaborated with brands such as Cadillac, Calvin Klein, Samsung, and HPE. He has won numerous industry awards and accolades, directed Super Bowl campaigns, and he has work that is featured in the permanent collection of the Cooper Hewitt Museum in New York.

From the Show

What brand has made Joe smile recently? Joe said he would be unabashedly self-promotional (LOL!) and share Sibling Rivalry's recent work for the steaming service Philo, which brings smiles to faces both internally and externally.

Connect with Joe on LinkedIn and the Sibling Rivalry website.

As We Wrap ...

  • Listen and subscribe at Apple Podcasts, Spotify, Amazon/Audible, Google Play, Stitcher, TuneIn, iHeart, YouTube, and RSS.
  • Rate and review the show—If you like what you’re hearing, be sure to head over to Apple Podcasts and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show.
  • Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.
  • On Brand is a part of the Marketing Podcast Network.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

bookmark
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On Brand with Nick Westergaard - How to Be a Forever Brand with Robbie Kellman Baxter
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08/03/20 • 29 min

“Any subscription brand needs to know—what problem am I solving for my customers? What’s our forever promise?” With a career building subscriptions for brands like Netflix and Electronic Arts, Robbie Kellman Baxter knows what it takes to build lasting customer relationships. That’s been the focus of her books including her latest, The Forever Transaction. We discussed all of this and more on this week’s episode of the On Brand podcast.

About Robbie Kellman Baxter

Robbie Kellman Baxter is a bestselling author, speaker, and consultant with more than 20 years of experience providing strategic business advice to major organizations including Netflix, the Wall Street Journal, and Electronic Arts. In the past ten years, her company Peninsula Strategies has advised over 100 organizations on subscription and growth strategy. Her first book, The Membership Economy was an international best seller. Her new book, The Forever Transaction, was released in April 2020. It has been described as a true game-changer taking readers through every step of the subscription business process—from initial start-up or testing of a new model to scaling the operation for long-term growth and sustainability to revamping your culture so everyone works together to optimize customer lifetime value.

Episode Highlights

What defines a subscription brand? “It’s all based on a trusted relationship that justifies a habit.”

“Consumers know the difference between a good and a bad subscription.” I had to know more. Robbie pointed to Netflix as an example of a good subscription due to their “subscription hygiene.”

What does it take to build ongoing relationships with customers? “You have to make sure you continue to solve their problems on an ongoing basis,” says Robbie. You also have to continue to onboard new subscribers for customer success.

What should you do in the next five minutes? As Tom Peters says, excellence is the best short-term strategy. I asked Robbie what you can you do in the next five minutes to help build a forever brand with your customers. Robbie says: “Define your forever promise and your best customer.” That would be five minutes well spent!

What brand has made Robbie smile recently? Robbie once again turned to Netflix based on their recent announcement that they canceled accounts that had been dormant for a year or more. “They don’t want revenue zombies.” This too reinforces the idea of building trusted relationships over time.

To learn more, go to Robbie’s website and find special resources at robbiekellmanbaxter.com/audience.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Spotify, Google Play, Stitcher, TuneIn, and RSS.
  • Rate and review the show – If you like what you’re hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.
  • OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

bookmark
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On Brand with Nick Westergaard - Building the HBO Brand with Jason Mulderig

Building the HBO Brand with Jason Mulderig

On Brand with Nick Westergaard

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07/06/20 • 28 min

“When it comes to HBO it’s really about quality, distinction, and uniqueness. And looking for stories that haven’t been told before.” As Senior Vice President at Warner Media, Jason Mulderig is responsible for everything related to the HBO brand—from advertising to promotion—including the new HBO Max streaming service. We discussed all of this and more on this week’s episode of the On Brand podcast.

About Jason Mulderig

Jason Mulderig is SVP, Brand Marketing for WarnerMedia Entertainment & Direct-to-Consumer, responsible for the branding, positioning, advertising, prosocial, and promotional efforts for the HBO Max brand, as well as the HBO brand and streaming platforms, HBO GO and HBO NOW.

Mulderig joined HBO in 1999 as a marketing assistant in the Affiliate Marketing group. In 2011, he added product marketing to his responsibilities with the launch of HBO’s first streaming app, HBO GO, and in 2013, he was promoted to VP, assuming responsibility for the HBO master brand strategy and advertising for all brand communications, including the HBO linear channel and digital products. In 2015, Mulderig oversaw the brand positioning, brand development, and advertising campaigns for HBO NOW. He currently oversees the national college ambassador program and promotion of HBO’s licensed theatrical movies and in 2020, he also took over leadership of HBO’s brand social media profiles and HBO.com.

Episode Highlights

The challenges of positioning streaming services. In the struggle to stand out among the various streaming networks, Jason framed the challenge as it relates to brand positioning: “What is the right amount of content? It’s the boutique vs. superstore question.”

Launching a brand in the midst of a pandemic. Additionally, COVID-19 presented another set of challenges in the launch of HBO Max, a campaign that was initially built around the NCAA playoffs. “We looked for how we could get to a critical mass—gathering up the long tail of users anywhere we could with high-impact placements online.”

What about Gone with the Wind? Another challenge still was Gone with the Wind. Specifically, how the 1939 film’s romanticized depiction of slavery in the Confederate South is viewed in the wake of the Black Lives Matter movement. Jason talked about how they pulled the movie from HBO Max and “added additional context” to the conversation about the film.

What should you do in the next five minutes? As Tom Peters said on this podast, excellence is the best short-term strategy. I asked Jason what you should do in the five minutes after this show: “Continually go back and look at your messaging, what your purpose is, and what you’re putting out. Advertising can be so expensive. Are you hitting your audience?”

What brand has made Jason smile recently? “I’d have to say Spotify.” Jason walked us through how Spotify now owns every aspect of his audio listenership. I couldn’t agree more. (Remember, you can subscribe to On Brand on Spotify too.)

To learn more, go to HBOMax.com.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Spotify, Google Play, Stitcher, TuneIn, and RSS.
  • Rate and review the show – If you like what you’re hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.
  • ...
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On Brand with Nick Westergaard - Building Unconventional Brands with Matt Johnson
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03/11/24 • 33 min

Matt Johnson is the Founder and Chief Strategy Officer at award-winning creative shop HAYMAKER. Throughout his career, Matt has helped build iconic brand such as adidas, The Truth Initiative, Powerade, King's Hawaiian, 23andMe, MillerCoors, ESPN, Instagram, and Microsoft. We discussed all of this and more this week on the On Brand podcast.

About Matt Johnson

Throughout his career, Matt Johnson has helped build iconic brands for big names like adidas, The Truth Initiative, Powerade, King's Hawaiian, 23andMe, MillerCoors, ESPN, Instagram, and Microsoft. Currently serving as Co-Founder and Chief Strategy Officer of creative agency HAYMAKER, Matt’s thought leadership and expertise have consistently helped his partners win and his strategic insight helped the agency win two Ad Age Small Agency of the Year Awards (2020, 2022), The Truth Initiative win for The Most Effective Brand in North America, and adidas to be named Ad Age’s A-List Marketer of the Year.

When Matt isn't making memorial ad campaigns like the most recent Super Bowl spot for Pluto TV, Matt also lends his voice as a voice actor for over 20 years, voicing countless commercials and starring in two critically acclaimed HBO animated series, Ten Year Old Tom and The Life and Times of Tim.

From the Show

What brand has made Matt smile recently? “I don't want to go too hard at YETI,” Matt joked while also mentioning his love of the recent smile-worthy Super Bowl work for Reece's.

Matt's no stranger to Super Bowl ads. Check out HAYMAKER's most recent work for Pluto TV from this year's big game.

Connect with Matt on LinkedIn and check out HAYMAKER's work on their website.

As We Wrap ...

  • Listen and subscribe at Apple Podcasts, Spotify, Amazon/Audible, Google Play, Stitcher, TuneIn, iHeart, YouTube, and RSS.
  • Rate and review the show—If you like what you’re hearing, be sure to head over to Apple Podcasts and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show.
  • Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.
  • On Brand is a part of the Marketing Podcast Network.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

bookmark
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On Brand with Nick Westergaard - Finding Your Brand’s Universal Story with Ellen Utrecht
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09/16/19 • 28 min

“Story doesn’t start with a 40-page deck. It starts with a founder with a vision.” And yet, there are quite a few 40-page branding decks floating around out there. This week on the podcast I was joined by Ellen Utrecht, a branding, film, and storytelling expert and founder of creative agency MikeTeeVee for a conversation about how brand stories really start.

About Ellen Utrecht

Ellen Utrecht is an all-round film professional with +25 years of experience in both commercials as well as feature films. She got her training at one of The Netherlands most iconic creative agencies, KesselsKramer, where she was instrumental in delivering impactful commercials for brands like Diesel, Ben (t-mobile), Bavaria beer, 55DSL, and Vitra amongst many others. Ellen has a long track record of innovation in film, pioneering new and groundbreaking production approaches for clients like Philips, Heineken, Lego, DSM, and Denham. Her Dutch training in conceptual storytelling and strong execution led to a successful worldwide career in Sydney, Los Angeles, and Toronto.

She is the founder of MikeTeevee which recently successfully launched the Lego The Movie campaign and Midnight Pictures responsible for successful short and feature films such as Eclair, Meeting the Other Women and Bushwack. MikeTeevee was also responsible for the widely shared non-profit anti-gun campaign “Veterans for Gun reform.”

Episode Highlights

Yes, that Mike TeeVee. Of course, my first question had to be if Ellen had named her shop after the character of the same name in Roald Dahl’s classic Charlie and the Chocolate Factory. Ellen confirmed this with the reminder that the character is addicted to screens and content. That’s certainly relevant to audiences today!

Story + brand. We talk about storytelling a lot today but what does it really mean for brands? “Story doesn’t start with a 40-page deck. It starts with a founder with a vision. A brand that stands out in the world today has that one universal truth. That’s where the story lies.”

What happens if you lose the universal truth of your brand story? “We go back to the root when we create a brand narrative for clients. This usually comes in the form of a three- to four-minute film.”

What brand has made Ellen smile recently? “Supreme. It’s this 20-year old brand that’s completely reinvented itself.”

To learn more, go to miketeevee.com.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Stitcher, Google Play, TuneIn, and RSS.
  • Rate and review the show – If you like what you’re hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.
  • OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

bookmark
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share episode
On Brand with Nick Westergaard - Finding Brand Relevancy in a Fast-Changing World with Allen Adamson
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06/10/19 • 25 min

“Marketing doesn’t always have one right answer.” As both a branding expert and instructor at NYU Stern School of Business, Allen Adamson knows how the world of branding has changed and what’s important for students and brand builders alike to understand. We discussed all of this and more on this week’s episode of the On Brand podcast.

About Allen Adamson

Allen Adamson is a noted industry expert in all disciplines of branding. He is Co-Founder and Managing Partner of Metaforce.co, NYU Stern School of Business Adjunct Professor of Marketing, and the author of BrandSimple, BrandDigital, The Edge: 50 Tips from Brands That Lead, and his latest Shift Ahead. Prior to Metaforce, Allen was Chairman, North America of Landor Associates, a global branding firm.

Episode Highlights

Part of marketing success is stepping back and looking. Today, too often we’re focused on what’s happening right now. As a result, we miss the opportunity for marketing innovation. As Allen notes, “People were standing on the street yelling for a ride forever. It took awhile to see that there was an opportunity there for brands like Uber and Lyft.”

What’s changed most about branding today? “In the good old days, there were a couple of choices. Now when you watch people are viewing everywhere.”

“We have too much information and not the right type.” Allen shared experiences from his time at Unilever and Pepsi, and how they focused disproportionately on Colgate and Coke. This reminded Allen of a lesson from tennis, you want to “hit the ball to where the other person is not.”

How do you know when it’s time for your brand to make a shift? “If you wait for your customers to tell you where to go next you’re probably too late.”

What brand has made Allen smile recently? Netflix — “The have taken over our content in such a clever way.”

To learn more, go to metaforce.co and check out Allen’s new book at ShiftAheadBook.com.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my new book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Stitcher, Google Play, TuneIn, and RSS.
  • Rate and review the show – If you like what you’re hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.
  • OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out.

Until next week, I’ll see you on the Internet!

Learn more about your ad choices. Visit megaphone.fm/adchoices

bookmark
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share episode
On Brand with Nick Westergaard - Branding for Growth and Scale with Kristin Luck
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02/17/20 • 31 min

“Marketers today have to be data junkies.” Kristin Luck would know. She’s founded two marketing analytics companies that were so successful both ended up being acquired. Today she helps founders and executive teams scale and monetize their businesses. What role does branding play in all of this? We discussed that very topic and more on this week’s episode of the On Brand podcast.

About Kristin Luck

Kristin Luck serves as an advisor and growth strategist to a number of cutting-edge marketing and analytics technology and services firms through her consultancy, ScaleHouse. She is the founder of two marketing analytics companies that she led to successful exits. Kristin co-founded OTX, an online research business that was named the fastest-growing research firm in the world in 2002 and 2003 and was subsequently acquired by Zelnick Media & Pilot Group and again by Ipsos in 2007. She then founded Forefront Consulting Group, a research technology firm that was acquired by Decipher. Decipher was acquired by FocusVision in 2014 after seven consecutive years of double and triple-digit growth.

Kristin is a licensed investment banker with Oberon Securities and a founder focused on helping fellow founders and executive teams scale and monetize their businesses. Her deal expertise on both sides of transactions comes from participating in both acquisitions and exits from $30 million to $175 million. She is also passionate about supporting founders in international markets execute their entry into the U.S.

Episode Highlights

What does branding have to do with mergers and acquisitions? “Brand is huge in terms of attracting buyers. You have to have brand equity.” We also discussed that brand is hard to quantify yet companies lacking brand equity are usually lacking other performance metrics like annual recurring revenue—and vice versa.

Analytics is everything. “Marketers today have to be data junkies.” However, you have to avoid the “phenomenon on analysis paralysis.” Kristin went on to cite a new report from Gartner noting that CMOs will spend more than CIOs for the first time ever. Speaking of the C suite ...

“It all comes down to the CEO.” We discussed how “investing in brand” can sound like a dubious proposition, especially as execs typically don’t like investing in marketing much less something “squishy” things like branding. Kristin says the CEO sets the tone. “They can be your biggest asset and advocate. Look at the T-Mobile CEO.”

What brand has made Kristin smile recently? Want a smile? How about checking out “The Naked Truth About Laundry” from the CEO of Dropps, a sustainable laundry company that got Kristin’s attention and mine and made us both smile. Check it out!

To learn more, go to scalehouse.consulting for Kristin’s company website and be sure to check out their blog.

As We Wrap ...

Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.

On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more.

  • Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Stitcher, Google Play, TuneIn, and RSS.
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FAQ

How many episodes does On Brand with Nick Westergaard have?

On Brand with Nick Westergaard currently has 562 episodes available.

What topics does On Brand with Nick Westergaard cover?

The podcast is about Marketing, Management, Podcasts and Business.

What is the most popular episode on On Brand with Nick Westergaard?

The episode title 'Why Context Is the Future of Marketing with Mathew Sweezey' is the most popular.

What is the average episode length on On Brand with Nick Westergaard?

The average episode length on On Brand with Nick Westergaard is 30 minutes.

How often are episodes of On Brand with Nick Westergaard released?

Episodes of On Brand with Nick Westergaard are typically released every 7 days.

When was the first episode of On Brand with Nick Westergaard?

The first episode of On Brand with Nick Westergaard was released on Dec 30, 2014.

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