
Transforming B2B Enterprises with AI and Cloud Computing: Insights from Tushar Kant of Amazon Web Services
11/14/23 • 23 min
- The transformative impact of AI on B2B enterprises
- Differentiating operational, tactical, and strategic decision-making levels
- The need for thorough training and testing of AI models
- The challenge of ensuring data privacy while leveraging generative AI
- Accelerated adoption of AI at B2B companies
- The transformative impact of AI on B2B enterprises
- Differentiating operational, tactical, and strategic decision-making levels
- The need for thorough training and testing of AI models
- The challenge of ensuring data privacy while leveraging generative AI
- Accelerated adoption of AI at B2B companies
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Part 2: Combining Empathy with AI to Enhance Customer Experience with Dr Natalie Petouhoff, AI Consultant
Welcome to Not Another Bot: The Generative AI Show, where we unpack and help you understand the rapidly evolving space of conversational experiences and the technology behind it all. I’m your host, TJ, and our guest today is Dr. Natalie Petouhoff. Natalie is a renowned business consultant in technology, business transformation, and customer and employee experience. An entrepreneurial community of business leaders, executives, and entrepreneurs.Our conversation pivots around how combining AI with human empathy can enhance customer experience. Some of the touchpoints we cover include:
- The value of empathy in designing customer experiences
- The importance of trust and privacy in AI interactions
- The future of large language models like Chat GPT
- Combining AI with human empathy to drive customer experience
- Exploring the world of fully autonomous customer experience
Episode Resources:Not Another Bot: The Generative AI Show is handcrafted by our friends over at: fame.so
Next Episode

Generative AI: The Game Changer in Cloud Computing with David Linthicum of Deloitte Consulting
Generative AI is taking center stage, but is your enterprise still watching from the sidelines? Come on in, and let's fix that!Welcome to Not Another Bot: The Generative AI Show, where we unpack and help you understand the rapidly evolving space of conversational experiences and the technology behind it all. I’m your host, TJ, and today we are pleased to welcome David Linthicum, author of over twelve books on Enterprise Computing and the Chief Cloud Strategy Officer at Deloitte Consulting. Join us as we discuss the game-changing role of generative AI in cloud computing. David delves into the challenges businesses face in adopting this technology, including the shortage of skilled talent and the need for industry-specific use cases. He also offers valuable insights on choosing the right cloud providers, protecting data and privacy, and balancing digital transformation with human connections.Here are some key touchpoints that we cover in this episode:
- The challenges of mass integration of Generative AI in cloud computing
- The game-changing potential of AI in cloud computing
- Choosing cloud providers for scalability and performance considerations
- Tackling data privacy in the AI world
- Why businesses need to retrofit their security solutions
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