
No Show
Jeff Borman and Matt Brown
No Show is about the business of travel: hotels, tourism, technology, changing consumer tastes, the conference industry, and what you actually get for $50 worth of resort fees.
Hosts Jeff Borman and Matt Brown explore the intersection of design, architecture, place, emotion, and memory. When we travel, we pass through these intersections, supported by a massive business infrastructure and a fleet of dedicated (and patient) service professionals.
Want to be a No Show sponsor, or partner up with us to cover your event? Contact our front desk and let's talk.
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Top 10 No Show Episodes
Goodpods has curated a list of the 10 best No Show episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to No Show for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite No Show episode by adding your comments to the episode page.

10/04/22 • 25 min
Hopper's Nima Vaez and Tucker Holland drop in to tell us what's happening with "the world's fastest-growing mobile-first travel marketplace." Splashy new partnerships, machine learning, and fintech solutions are part of it, but what's the secret sauce?

Dan Katona Is Almost Famous
No Show
06/08/23 • 23 min
Dan is Director of Operations for the Andaz West Hollywood, perhaps the most storied rock and roll hotel in history. We talk about the debaucherous past of what was formerly known as the "Riot Hyatt" on the Sunset Strip, the growing focus on wellness in hospitality, what to do when celebrities walk through the lobby, and mysterious campsites of the Old West.
https://www.hyatt.com/andaz/laxss-andaz-west-hollywood
https://www.newidea.com.au/andaz-west-hollywood-hotel-review
https://www.miravalresorts.com

08/02/22 • 22 min
What do movies and TV shows get universally wrong about hotels? What do they (occasionally) get right? What movie hotel would we want to visit? Wait, Stanley Kubrick never filmed a movie outside of the UK?
Links:
The design team that worked on interiors at the Park Hyatt Tokyo: https://superpotato.jp/en/
The inspiration for The Shining's Overlook Hotel: https://www.stanleyhotel.com
The Andaz West Hollywood: https://lucire.com/2021/1013vo0.shtml

11/01/21 • 27 min
Expedia and ARC just released their annual 2022 travel hacks and it got us thinking about why hotel and flight deals happen when they happen, how work and leisure schedules are changing, and Anthony Bourdain's maxim on why restaurants push seafood on Mondays.

02/21/23 • 36 min
Ok, no more messing around. Travel expert Samir Bhatnagar tells us about getting compensated for delayed European flights, skipping ATM fees around the world, the best airline pajamas, the future of airport lounges, taxi tips when abroad, and the most useful travel apps.
Stuff we mentioned:
https://www.aerolopa.com
https://www.rome2rio.com
https://www.forbes.com/advisor/credit-cards/travel-rewards/eu-261/
https://thepointsguy.com/credit-cards/american-express-platinum/

06/08/22 • 19 min
Jeff talks with Eric about Greenview's role as the world’s leading provider of sustainability programs and data management for the hospitality and tourism sector. What's the current narrative around sustainability in tourism, and where can you make a difference as a hotel owner and a responsible traveler?

Summer Travel Questions
No Show
06/28/23 • 27 min
Does Taylor Swift really affect hotel prices? Which airport has the longest security wait times? Are international travelers favoring the east coast more than the west coast? Should you buy trip insurance? Is there really a hotel designed specifically for pilots and flight crews? Are plane tickets radically more expensive this year? Let's find out.

03/05/24 • 25 min
The industry veteran and co-founder of Travel Again Advisory dives in to biggest question facing the travel industry. And can we please come up with an alternative to the term "revenge travel?" And what's going on with American Airlines, and the state of loyalty programs in general?
https://www.travelagainadvisory.com

03/18/25 • 33 min
Flying through a perfect storm of staff shortages, archaic technology, DOGE crosshairs, and mounting safety concerns, America's air traffic control system stands at a critical crossroads. So, how can we fix all this? Master of the Air Greg Aretakis returns to guide us to the runway, providing a 101 course on how air traffic control works.

05/09/25 • 37 min
Questions like:
What's the secret number hotel people really care about?
Is the hotel market oversaturated in the U.S.?
Are there any markets that really are oversaturated though?
What's an underserved luxury market?
Who are the hotel winners in 2025? Who's making lemonade?
And is the hotel concierge truly dead?
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FAQ
How many episodes does No Show have?
No Show currently has 72 episodes available.
What topics does No Show cover?
The podcast is about Management, Hospitality, Podcasts, Business and Travel.
What is the most popular episode on No Show?
The episode title 'How The "User Experience" Is Changing In Las Vegas' is the most popular.
What is the average episode length on No Show?
The average episode length on No Show is 27 minutes.
How often are episodes of No Show released?
Episodes of No Show are typically released every 14 days, 2 hours.
When was the first episode of No Show?
The first episode of No Show was released on Oct 18, 2021.
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