2023 year ahead in preview

01/03/23 • 24 min

As the New Year dawns, there’s a lot to consider in tech. Simon Robinson kicks off the year with a look at the trends reports for the coming year with host Eric Hanselman. This year the coverage has expanded even further than the traditional 451 Research Previews with the larger TMT view, looking at cloud, multichannel and broadband, fintech, customer experience, security, IoT, data, AI and analytics, workforce productivity, media, DevOps, cloud-native and more. And yes, even the metaverse!

Previous Episode

CX Holiday Extravaganza!

The holiday season has most of us thinking of customer experience. Still, businesses have to expand their thinking to fully engage not only consumers but also the employees who are interacting with them. Research director Sheryl Kingstone returns to discuss how this season has progressed and look at what’s needed to make service a path to a better brand reputation. “Emotion is the currency of experience,” and businesses must embrace all available channels, including the metaverse.

Next Episode

Quantum is not boring

New technologies cycle through visibility phases, surfacing when breakthroughs are made, and quantum computing has just had a number. Still, the buzziness of the previous year seems to have faded. Is quantum getting boring? Analyst Gabriella Brown joins host Eric Hanselman to discuss why it’s not. New records have been set in qubit counts, and practical applications are flowering. Growing numbers of tools make it easier to put quantum to work, and more businesses are harnessing its possibilities.