Finding a human-centric BPM tool

07/26/22 • 29 min

#007: In this episode, I’m defining the requirements for a human-centric BPM tool. – A tool that supports the New Process approach and inspires people for processes. Is that realistic?! Let’s find out!

I’m deep diving into my requirements and explain my ideas along the New Process Principles.

Be curious and find out what such a tool might look like. – And feel free to send me your suggestions.

Request for Information: If you are a tool vendor, you can find an overview of all requirements and you can propose your tool here. – I will then sort through the feedback and get back to you for a podcast interview. I’m already looking forward to taking a closer look at the tools!
RFI: http://www.NewProcessLab.com/RFI

You’ll learn

How a BPM tool can support the human-centric New Process approach
Which features of a BPM tool can inspire people for processes
How employees can retrieve processes quickly and easily
How a line manager can benefit from using a BPM tool to lead employees
Which features help to integrate employees into the work on processes

To provide me with feedback, please use this link:
http://www.NewProcessLab.com/feedback

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode7

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I know from my experience at Lufthansa, how hard it can be to fight for processes.

Lack of allies, countless unanswered questions, little support – the path can feel tough when you’re on your own. But it doesn’t have to be that way!

I’ll be by your side – with proven concepts, personalized coaching, and full commitment.

Just e-mail me if I can support you!

Let’s fight for processes together.

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Would you like to get your people excited about processes? Just get the Pizza Game 3.0 and make this happen within less than 3 hours by playing the Pizza Game: https://www.NewProcessLab.com/pizzagame

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Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist

I’m deep diving into my requirements and explain my ideas along the New Process Principles.

Be curious and find out what such a tool might look like. – And feel free to send me your suggestions.

You’ll learn

How a BPM tool can support the human-centric New Process approach
Which features of a BPM tool can inspire people for processes
How employees can retrieve processes quickly and easily
How a line manager can benefit from using a BPM tool to lead employees
Which features help to integrate employees into the work on processes

To provide me with feedback, please use this link:
http://www.NewProcessLab.com/feedback

---

I know from my experience at Lufthansa, how hard it can be to fight for processes.

Lack of allies, countless unanswered questions, little support – the path can feel tough when you’re on your own. But it doesn’t have to be that way!

I’ll be by your side – with proven concepts, personalized coaching, and full commitment.

Just e-mail me if I can support you!

Let’s fight for processes together.

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist

Previous Episode

How to lead 20,000+ employees by processes with Michael Bögle from Lufthansa Technik

#006: In this episode, I'm interviewing Michael Bögle from Lufthansa Technik. Michael has more than 20 years of experience in building, introducing, managing and innovating a process-oriented integrated management system in one of the most mature companies with regards to BPM I have ever seen.

Michael was part of the initial project management team that introduced a highly human-centric BPM tool within Lufthansa Technik Group which serves as basis for the management system of the maintenance, repair and overhaul business unit of Lufthansa Group. Today, in his role as Senior Director Authorities & Management System he is accountable for obtaining and maintaining over 100 aviation approvals and other normative certifications such as EN/AS 9110.

In this real expert interview, we talk about Michael's extensive practical and theoretical process management experience and learn how Lufthansa Technik uses processes to manage more than 20,000 employees.

On top of that, Michael talks about how his process mindset helped him to successfully cross Greenland on skis. - Super exciting, be sure to listen to the episode!
You'll learn

What a Management System is and how to use it to lead an organization
What the key features of a human-centric management system are
How to inspire employees for processes
How to inspire management for processes
What Michaels three top recommendations are to rethink processes
How process management helped him and his team to successfully cross Greenland on skies
What Michael learned from his Greenland crossing for managing processes

---

I know from my experience at Lufthansa, how hard it can be to fight for processes.

Lack of allies, countless unanswered questions, little support – the path can feel tough when you’re on your own. But it doesn’t have to be that way!

I’ll be by your side – with proven concepts, personalized coaching, and full commitment.

Just e-mail me if I can support you!

Let’s fight for processes together.

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist

Next Episode

How to get to the cutting edge of BPM with Prof. Dr. Daniel Beimborn from University of Bamberg

#008: In this episode, I'm interviewing Prof. Dr. Daniel Beimborn from University of Bamberg to explore how to get to the cutting edge of BPM.

I have been working with Daniel on several research projects since 2009 and I really appreciate his experience. He shares his thoughts on the top BPM research topics as well as on his own research topics in the field of business process management. - An outlook to the upcoming years of the BPM development.

But we also deep dive into how research can help to solve process challenges in all kinds of organizations. Therefore, he provides methodologies as well as examples on how this can be done. And he offers to support you with your BPM challenges:

Call for cases: Within the episode, we open up a call for cases to find research-backed solutions to your BPM challenges. So if you have a major process-related question in your organization, feel free to contact me to connect you with Daniel for finding an appropriate solution. - And maybe, we can also discuss your case here in the New Process Podcast and share the learnings with the community.

To hand in your cases, just send me a message.

In addition, Daniel also shares his ideas on how to rethink processes. So a lot of input for you! Don't miss it!

Today's Guest

Prof. Dr. Daniel Beimborn

Daniel is professor for Information Systems at the University of Bamberg since 2018. Before that, he was professor for Information Systems at Frankfurt School of Finance & Management and headed the ProcessLab of Frankfurt School together with Prof. Dr. Jürgen Moormann.

He was visiting Scholar at MIT and Georgia State University, he holds a diploma and a PhD from Goethe University Frankfurt and he is researching in the fields of digital transformation & innovation, outsourcing management, IT and process standardization as well as enterprise architecture management.

You’ll learn

What the hot BPM research topics are and what Daniel is researching right now
How scaled agile organizations look like, what problems Daniel sees and how to fix them
What Daniels recommendations are to rethink processes and to get to a more human-centric BPM
What you can do to stay at the front of the BPM development
How other companies partnered with researchers to solve BPM problems
What research can do for you to improve your BPM

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
To provide me with feedback, please use this link:
http://www.NewProcessLab.com/feedback
If you'd like to get the links and show notes for this episode, head to:

---

I know from my experience at Lufthansa, how hard it can be to fight for processes.

Lack of allies, countless unanswered questions, little support – the path can feel tough when you’re on your own. But it doesn’t have to be that way!

I’ll be by your side – with proven concepts, personalized coaching, and full commitment.

Just e-mail me if I can support you!

Let’s fight for processes together.

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist

New Process Podcast - Finding a human-centric BPM tool

Transcript

Mirko00:00:00.000

So maybe now you think, oh, Mirko, you're so crazy. Uh, what stupid ideas are this? Um, yeah, let's, let's dream a little bit. That's what I have in mind when I am thinking about a human-centric BPM tool. So always human centric and, let's see how close we can get, or maybe we'll discover something completely different here.

Mirko00:00:41.365

Welcome to episode seven of the new process podcast. Today, we're going to de