Intelligent Technology in Major Projects with Kimberley Héraux |Saïd Business School, University of Oxford | S1 EP 8

In this episode of Navigating Major Programmes, Oxford Saïd Business School alumnus Riccardo sits down with fellow alumna, Kimberley Heraux, to discuss her dissertation on the use of intelligent technology in major projects. The pair discuss everything from the role contractual agreements play in the success of intelligent technologies, to treating the implementation of AI as a complex programme itself.

Héraux is an experienced program manager with a demonstrated history of delivering complex projects and programs in the higher education sector and in private industry. Her experience includes but isn’t limited to: Enterprise Software Deployments, Data Center, IT Infrastructure, Cybersecurity, Integration and ITIL.

“If you treat the implementation of intelligent technology into a major programme as a complex program itself,” says Héraux “We can shift the mindset to have two Galbraith's Star Models.”

Key Takeaways:

• Why we should look at major programmes as an information processing system, plus why information flow will directly increase productivity.
• The obsession with time and progress and why this mindset blatantly disregards proven program management processes.
• The two classes of AI technologies that are altering the iron triangle.
• The “SWAT team” mentality, benefits of agile processes; welcoming change in major programmes.
• Collaborative contracting to improve the flow of data and reduce risk in major programmes.

If you enjoyed this episode, make sure and give us a five star rating and leave us a review on iTunes, Podcast Addict, Podchaser or Castbox.

The conversation doesn’t stop here—connect and converse with our community:

• Riccardo Cosentino on LinkedIn
• Kimberley Heraux on LinkedIn

Transcript:

Riccardo Cosentino 00:05

You're listening to navigate major problems, the podcast that aims to elevate the conversations happening in the infrastructure industry and inspire you to have a more efficient approach within it. I'm your host, Riccardo Cosentino brings over 20 years of major product management experience. Most recently, I graduated from Oxford University's day business school, which shook my belief when it comes to navigating major problems. Now it's time to shake yours. Join me in each episode, as I press the industry experts about the complexity of major program management, emerging digital trends and the critical leadership required to approach these multibillion dollar projects. Let's see where the conversation takes us. Kimberly echo is best known for a drive to deliver organizational transformation through major technology initiatives. She is currently serving as a program leader on an industry defining technology major program by the US fortune 50 company. Kimberly is passionate about technology, elevating team culture and firmly believes in the indomitability of the collaborative AI performance project team. Kimberly holds a Master's of Science major program management from the University of Oxford in the United Kingdom, and a Bachelor of Science in international business from the California State University, Northridge. When she isn't busy running major technology initiatives, you can find Kimberly running on Southern California's beaches and wine tasting. Hello, welcome back to another episode of navigate the bigger programs. Today we're here with Kimberly servo. And today we're going to discuss intelligent technology in construction mega projects. Hi, Kimberly, how you doing today?

Kimberley Heraux 01:56

Very well. Ricardo, thank you so much for having me on. This is very exciting. I've also been very curious about you know about some of the research that's been done in this space. So very happy to join the conversation.

Riccardo Cosentino 02:10

Oh, I'm glad. I'm glad you're on today. It's it's a very interesting topic. I know you wrote a dissertation about this topic for your master Oxford. How did you decide to write a dissertation about intelligent technologies in megaprojects?

Kimberley Heraux 02:27

Well, so my background, I built a career managing complex, IT projects, information technology projects. And if you think about artificial intelligence, it is technology. You know, you're we're increasing, we're seeing an increase in the use of AI in all types of technology. So naturally, when it came to selecting a dissertation topic, for for my Oxford, MMPM, I naturally gravitated to, well, gee, what will start to happen when we see mega projects, adopt syste...