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Multifamily Unpacked

Multifamily Unpacked

Multifamily Unpacked

Our lane is multifamily tech, how it influences property management companies and ultimately renters' experience finding their next home. To be clear, we’ll stay in our lane. In this podcast, we are privileged to sit down with some of the best minds in multifamily, learn directly from them, and share what we learned with you. We’re here to have honest conversations with the leaders of this industry and the tech that defines it. Tune in to learn about what could be better, and the solutions that are changing the lives of renters, and everyone working at property management companies. No matter if you just Googled the words “multifamily industry” for the first time and stumbled onto our podcast, or are a multifamily veteran, as long as you’re curious about technology and the multifamily industry this podcast is for you. Multifamily Unpacked is presented by Funnel and hosted by Tyler Christiansen.

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Top 10 Multifamily Unpacked Episodes

Goodpods has curated a list of the 10 best Multifamily Unpacked episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Multifamily Unpacked for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Multifamily Unpacked episode by adding your comments to the episode page.

Multifamily Unpacked - Forum 2025 top takeaways

Forum 2025 top takeaways

Multifamily Unpacked

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04/22/25 • 15 min

We just wrapped Forum, our annual event for believers a better operating model.

From BIG AI announcements and deep conversations with industry leaders, to unforgettable moments with Iration, Aaron Weber, Nicholas Thompson, and Ryan Holiday—it was three days jam-packed with industry leaders pushing for a better and brighter path forward for multifamily.

So today we'll take you behind the scenes.

This episode shares what we announced, what inspired us, and where we’re headed next.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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In this episode of The Report, Tyler and Alex dive into the latest trends shaping the multifamily industry—from the rapid normalization of centralization among third-party managers to the evolving role of AI in leasing. They discuss key takeaways from Dom Beveridge from 20 for 20's latest research, the Redfin-Zillow deal’s market impact, UDR’s bullish stance on centralization, and why confidence in multifamily is returning despite short-term economic uncertainty. Plus, what AI advancements mean for the future of property management.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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Multifamily Unpacked - Donald Davidoff — Multifamily’s data pioneer
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05/22/24 • 0 min

Bridging numbers and people through data
Johnny Hanna, CRO at Funnel, sat down with Donald Davidoff, CEO, or REBA (Real Estate Business Analytics. Davidoff is an industry veteran, and brought revenue management to multifamily.
Key highlights include:
- Merging mathematical precision with human insight in pricing strategies.
- The role of "purple people" in bridging technical and business roles.
- Ensuring innovation and investment during economic downturns.
- Real-world stories illustrating the vital connection between headquarters and field operations.
- Tips for business-led technology projects and effective change management.
Discover how data and empathy can drive smarter decision-making and sustainable success in real estate. Whether you're a numbers person, a people person, or both, this episode offers valuable lessons on making analytics work for you.
About Real Estate Business Analytics (REBA)
Real Estate Business Analytics is on a mission to change the way the multifamily industry uses data. REBA helps multifamily leaders ask insightful questions about their business by giving them access to all their data in one central location. We do this by offering a suite of business intelligence, budget and pricing and revenue management solutions that gather data & deliver insights so you can unlock your aha moments and make better decisions, faster. With REBA, you can eliminate Excel hell, bad data, legacy systems, and analysis paralysis with tools built by multifamily for multifamily.
About Donald Davidoff:
Donald is known as a thought leader in the rental housing industry, particularly in places where technology and people meet. Perhaps best known for leading the development and implementation of Lease Rent OptionsTM (LRO), the industry’s first automated demand forecasting and price optimization system, he is equally accomplished in the areas of sales performance improvement, digital marketing and marketing analytics, and business intelligence. Donald is highly sought for “C suite” consulting on technology and operational issues that drive significant ROI, and by technology vendors for product design and “go to market” strategies. A former Senior Vice President with 10 years at Archstone, and a former Executive Vice President with Holiday Retirement, Donald works with clients to assess their operational and technology platforms and implement complex, highly impactful projects.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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“I want to build more housing, and use that housing more flexibly.” — Jesse Stein

The lines between hospitality and multifamily blurred even more with Airbnb's recent announcement of long-term rentals. But the underlying truth is: renters want subscription-based flexible living.

In this podcast, Jesse Stein, the Global Head of Real Estate at Airbnb, shares his experience coming from the hospitality industry and how it informs his time in multifamily. Stein shares about Airbnb-friendly apartments and how it impacts the housing affordability crisis the country is facing. And the opportunity brands have to deliver flexible, subscription-style housing.

“One of the things that shocked me about the Multifamily space, is that there is no uniform operating model. You have centralized operating models, and you have regionalized or property-specific operating models. Each one works in its own vertical to a certain degree. But, the ability to roll out the hospitality component from a centralized model, we’ve seen be a little bit faster than a regionalized model,” said Stein. “I would say our partners are leaning into the hospitality component, not really due to Airbnb, but because that is the expectation of the consumer.”

Listen on Apple, Spotify, or wherever you get your podcasts.
About Jesse Stein:
Jesse Stein is Airbnb’s Global Head of Real Estate. Jesse oversees Airbnb’s strategy to create new supply and growth opportunities through real estate development projects and partnerships. He joined Airbnb from KHP Capital, a real estate private equity firm focused on investments in boutique and independent hotels. He has deep expertise in sourcing and executing development projects including hotel, timeshare, residential, and fractional assets. Prior to real estate, Jesse was pursuing a career in football and briefly played with the Jacksonville Jaguars.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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Listen to a candid fireside chat between Jesse Stein, Airbnb’s Global Head of Real Estate, and Scott Berka, Sr. Managing Director of Brand and Customer Experience at Greystar, recorded live at the Forum. In this conversation, Jesse and Scott discuss the evolving landscape of rental accommodation, exploring topics such as Airbnb's innovative approach with Airbnb-friendly apartments and Greystar's introduction of the Ltd. brand. From the blurring lines between short-term and long-term renters to strategies for enhancing customer experiences and navigating industry challenges, this is a must-listen for anyone in multifamily.

Listen wherever you get your podcasts.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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Today on the report we cover:

— Reactions to VP Harris’ major policy speech from Friday and what it means for multifamily and millions of renters

— San Francisco bans revenue management

— EliseAI new round of funding

— Jay Parsons REIT earnings calls

— Two acquisition stories: Blackstone sold nearly $1 billion apartment portfolio to Equity Residential + Denver Apartment Deal Is Just Part of RMR Group’s $3 Billion Acquisition Plans

— New development strategies in California: Greystar’s mega community + Costco's new bid into the multifamily space

— Forum registrations will open early

Join the Forum registration waitlist: https://meet.funnelleasing.com/forum-2025

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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The second podcast in our series of highlights from the inaugural Forum we’re looking back at the “Dos and don’ts of multifamily centralization from companies who have already done it.”

You’ll learn best practices, understand and avoid the roadblocks, and learn how to start your centralization journey.

On this panel we heard from:

  • Kristy Simonette, SVP Strategic Services + CIO of Camden Property Trust;
  • Jessica Anderson, SVP, Operations of Essex Property Trust;
  • Jamie Gorski, former Chief Experience Officer of Windsor Communities;
  • Christine Williams, VP Operations + Admin of QuadReal Residential

If you enjoyed this episode, you'll love The Forum. Register today: https://forum.eventsair.com/forum-2025

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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Our guest in this episode is Christine Williams, VP of National Operations and Administration with QuadReal.
She comes into the world of multifamily with a finance background, which gives her a unique perspective on questioning status quo operations and moving to shift them to drive better team and resident experiences as well as efficiency.
QuadReal, under Christine’s leadership is one of the fastest companies we’ve seen centralize. Please enjoy learning more about their process.

If you enjoyed this conversation, you'll love Forum. Register today: https://forum.eventsair.com/forum-2025

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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Multifamily Unpacked - The Report — OPTECH, and opportunities in multifamily.
play

10/30/24 • 17 min

In this episode of the report Tyler and Alex cover:

  • Observations from OPTECH
  • Completions hit 50 year high
  • NBC News: Senators take aim at big private equity landlords as rents soar
  • BISNOW — A tale of two multifamilies
  • Assistant managers move off-site amid centralization push
  • FORUM

If you loved this episode, you'll love Forum. Early bird pricing ends 10/31, register today. https://forum.eventsair.com/forum-2025

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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Greystar’s Sr. Managing Director of Brand and Customer Experience, Scott Berka discusses branding the “first place” people call home. Scott shares the strategy behind some of Greystar’s unique brands, as well as how they’ve approached customer experience with those brands.

Tune in for a deep dive into the future of multifamily housing and what it means to build a brand renters trust.

About Scott:
Scott Berka is a Senior Managing Director and leads Brand and Customer Experience for Greystar. Scott is responsible for setting the consumer and property brand strategy for Greystar and our global portfolio of brands. He also provides strategic oversight for innovation and continuous improvements to our customer experience, all in partnership with operations and technology teams. In addition, he oversees Greystar's consumer technology product strategy, including Greystar’s consumer website, resident app, and other supporting technologies. Scott is also a member of the Greystar Executive Committee.
Before joining Greystar in 2019, Scott was an Associate Partner and a leader in the Marketing and Customer Experience Practice at McKinsey & Company. While there, he advised Fortune 500 clients in the financial services and retail sectors to improve their marketing and customer experience capabilities. Prior to that, he worked in advertising to lead branding and marketing strategy across a variety of companies and sectors.
Scott is an active member of the National Apartment Association.
About Greystar:
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $300 billion of real estate in 249 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 893,600 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

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FAQ

How many episodes does Multifamily Unpacked have?

Multifamily Unpacked currently has 57 episodes available.

What topics does Multifamily Unpacked cover?

The podcast is about Multifamily, Podcasts and Business.

What is the most popular episode on Multifamily Unpacked?

The episode title 'Donald Davidoff — Multifamily’s data pioneer' is the most popular.

What is the average episode length on Multifamily Unpacked?

The average episode length on Multifamily Unpacked is 30 minutes.

How often are episodes of Multifamily Unpacked released?

Episodes of Multifamily Unpacked are typically released every 8 days.

When was the first episode of Multifamily Unpacked?

The first episode of Multifamily Unpacked was released on Mar 17, 2023.

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