Mirko Kloppenburg, Lufthansa, discusses how processes should be refocused on the main actors - people

11/10/21 • 52 min

Processes revolve around people. However, sometimes we keep forgetting that in the flood of technology and robots helping us along the way. Mirko Kloppenburg from Lufthansa, author of New Process Lab will discuss why people, not technology, should stay upfront while presenting his trademark guideline called the New Process Checklist.
Learn more at the Processand website!

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Erik-Jan van der Linden, author of Successful Process Improvement, takes you on the amazing path of Process Mining

Erik-Jan van der Linden, co-founder of ProcessGold and author of Successful Process Improvement (a must-read for anyone who wants to understand the process mining "black box"), talks about what process mining means in the context of a successful organization, how process mining changed over time, and most importantly, what to focus on when aiming for a successful process implementation and adoption.
Learn more at the Processand website!

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Get schooled in process mining training by Daniel Bitsch, Processand

The importance of proper training in the process mining cannot be overstated. Process mining is no Excel and it does take quite some work to adopt any process mining tool within an organization. To tell us more about how to approach the trainings and what to focus on we invited our colleague Daniel Bitsch!
Learn more at the Processand website!