Crafting Superior User Experiences with PCF and AI Copilots with Carl de Souza
11/18/24 • 37 min
FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/623
Microsoft's Carl de Souza, a FastTrack Senior Solution Architect, joins us to share his passion for life beyond the office. We explore Carl's journey, spotlighting his deep love for food, family, and travel adventures to unique places like Mostar, Bosnia and Herzegovina. Carl reveals his secrets to balancing a dynamic career with an adventurous personal life, and how his portfolio website serves as a testament to his ongoing professional growth and technical expertise.
Shifting gears, we explore the transformative world of Contact Center as a Service (CCaaS) and its cutting-edge integration with AI technologies. Discover how Microsoft's strategic evolution from a comprehensive Digital Contact Center Platform to more modular offerings like AI-driven sentiment analysis and voice recognition is reshaping digital contact centers. We also highlight the monumental impact of Microsoft's acquisition of Nuance, particularly in revolutionizing the medical field with advanced voice recognition.
Finally, we delve into the cutting-edge PowerApps Component Framework (PCF) and its game-changing role in app development within the Microsoft ecosystem. Uncover how thoughtful software design with PCF controls can dramatically enhance user experience, offering superior customization compared to traditional web resources. Our discussion also highlights the rapidly evolving landscape of AI co-pilots, noting the importance of a seamless interface that simplifies interactions with multiple AI applications, paving the way for a more intuitive and efficient future in business technology.
This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world.
DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.
Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff
https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff
Accelerate your Microsoft career with the 90 Day Mentoring Challenge
We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.
Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/623
Microsoft's Carl de Souza, a FastTrack Senior Solution Architect, joins us to share his passion for life beyond the office. We explore Carl's journey, spotlighting his deep love for food, family, and travel adventures to unique places like Mostar, Bosnia and Herzegovina. Carl reveals his secrets to balancing a dynamic career with an adventurous personal life, and how his portfolio website serves as a testament to his ongoing professional growth and technical expertise.
Shifting gears, we explore the transformative world of Contact Center as a Service (CCaaS) and its cutting-edge integration with AI technologies. Discover how Microsoft's strategic evolution from a comprehensive Digital Contact Center Platform to more modular offerings like AI-driven sentiment analysis and voice recognition is reshaping digital contact centers. We also highlight the monumental impact of Microsoft's acquisition of Nuance, particularly in revolutionizing the medical field with advanced voice recognition.
Finally, we delve into the cutting-edge PowerApps Component Framework (PCF) and its game-changing role in app development within the Microsoft ecosystem. Uncover how thoughtful software design with PCF controls can dramatically enhance user experience, offering superior customization compared to traditional web resources. Our discussion also highlights the rapidly evolving landscape of AI co-pilots, noting the importance of a seamless interface that simplifies interactions with multiple AI applications, paving the way for a more intuitive and efficient future in business technology.
This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world.
DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.
Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff
https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff
Accelerate your Microsoft career with the 90 Day Mentoring Challenge
We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.
Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
Previous Episode
Agnius Bartninkas' Blend of Automation Insights and Mixology Magic
FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/622
Agnius Bartninkas, a Microsoft MVP and the dynamic COO of Definra, takes center stage in this episode as we explore his intriguing journey from tech to the tantalizing world of mixology. Curious about how an expert in Power Automate Desktop crafts the perfect Mai Tai? Or why a Baby Guinness shot became a significant discovery? Agnius shares personal anecdotes of cocktail adventures, revealing a newfound passion that blends his technical precision with creative flair. Get ready to be inspired by stories of crafting cocktails that capture the essence of far-off places like Waikiki, Hawaii.
The conversation deepens as we navigate Agnius' path into Robotic Process Automation (RPA), a venture that started with humble beginnings in programming. Learn how opportunities in an international manufacturing company led him to the forefront of process automation. With insights into the impact of Microsoft's acquisition of Softomotive and the strategic role of Power Automate, Agnius recounts the growth of his family-run business, Robo Virgin, a testament to self-learning, adaptability, and the power of collaboration. This is not just about automation; it's about the relentless pursuit of innovation and the creation of meaningful solutions.
As we look to the future, discover the possibilities of AI in email management and the potential for AI-powered co-pilot tools. Agnius shares his journey to becoming a Microsoft MVP, highlighting the integral role of community engagement and content creation on LinkedIn and Discord. Agnius joins us to offer her expertise on business applications, industry trends, and best practices. This episode is a rich tapestry of professional wisdom and personal enthusiasm, perfect for those passionate about technology, creativity, and the exciting prospects of AI.
OTHER RESOURCES:
Microsoft MVP YouTube Series - How to Become a Microsoft MVP
iloveautomation: https://discord.gg/iloveautomation
Quora profile: https://www.quora.com/profile/Agnius-Bartninkas-1
GitHub: https://github.com/AgniusBartninkas/
This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world.
DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.
Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff
https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff
Accelerate your Microsoft career with the 90 Day Mentoring Challenge
We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.
Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
Next Episode
Balancing Modern Work-Life Challenges: From Workaholism to Personal Fulfillment
FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/624
Balancing work and personal life is no small feat—in fact, it might just be one of the great challenges of our time. Imagine juggling a demanding career, family responsibilities, and personal interests, all while society whispers that you should be "having it all." Our candid chat opens with a humorous nod to Chris's gym escapades, setting the stage for a deep dive into the pressures of modern work life. As Anna bravely shares her battles with workaholism, the conversation shifts towards the necessity of setting boundaries and managing stress effectively.
We take a closer look at the often overlooked pressures women face, questioning the myth of seamlessly balancing career and family life. Our discussion navigates the delicate dynamics between colleagues who are parents and those who aren't, illuminating the subtle tensions and misunderstandings that can arise. We examine how societal norms often steer us towards work-centric identities, sometimes at the expense of personal fulfillment and identity. Through our reflections, we expose the slippery slope to workaholism, where personal interests and family connections can be sidelined in the pursuit of career success.
In a world where the lines between work and personal life blur more than ever, we explore the concept of work-life integration as a more fluid approach to achieving harmony. Sharing personal anecdotes, we highlight the importance of crafting a personal rhythm that incorporates family time, hobbies, and self-care. By challenging traditional notions of work-life balance, we advocate for a lifestyle that resonates with individual values and desires, free from societal expectations. Join us as we unravel these complexities and offer insights into fostering environments that nurture both personal well-being and professional productivity.
This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world.
DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.
Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff
https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff
Accelerate your Microsoft career with the 90 Day Mentoring Challenge
We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.
Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
Microsoft Innovation Podcast - Crafting Superior User Experiences with PCF and AI Copilots with Carl de Souza
Transcript
Welcome to the Co-Pilot Show , where I interview Microsoft staff innovating with AI . I hope you will find this podcast educational and inspire you to do more with this great technology .
Mark SmithNow let's get on with the show .
Mark SmithIn this episode , we're going to focus on FastTrack and the distincti
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