Mediation Settlement Negotiations: Dealing with Emotional Stress

Hi, welcome to MediatorPodcast.com, a podcast and video series about mediation, negotiation and collaboration. My name is Melissa Gragg and I'm a valuation expert and mediator in St. Louis, Missouri. I specialize in divorce and partner disputes.
Today we will discuss issues around mediation, settlement negotiations, and dealing with emotional stress. In the mediation, I'm going to be speaking with another mediator and negotiation coach, Alice Shikina, who's based in California. She has a tremendous amount of emotional intelligence and empathy that she uses to successfully mediate case after case. She also has a very unique background with over 20 years of theater experience.
1. How do you tune into clients’ emotions to produce a successful negotiation outcome?
2. How do you handle parties who are very pessimistic about settlement?
3. What do you do when parties seemingly want very different things?
4. Perspective is very important. Tell us more about this.
5. What part do emotions play in settlement?
6. What are clear communication strategies used in dispute settlements?
7. How does a negotiation coach prepare clients before a settlement dispute or negotiation?
8. About Alice Shikina and mediation - mediator and negotiation coach focusing on emotional stress
9. What should clients look for in a mediator or negotiation coach?
Melissa Gragg
CVA, MAFF, CDFA
Expert testimony for financial and valuation issues
Bridge Valuation Partners, LLC
[email protected]
http://www.BridgeValuation.com
http://www.ValuationPodcast.com
http://www.MediatorPodcast.com
https://www.valuationmediation.com
Cell: (314) 541-8163
Alice Shikina
Shikina Mediation and Arbitration
415-793-8729
[email protected]
www.shikinamediation.com