Marketing Moms

This week Jessie and Angela discuss a recent time study Angela did. What did she learn? That a whopping 20% of her “work” time was not actually getting anything accomplished. Listen in as they problem solve on the spot different ways Angela could reduce that time and become more efficient with her hours. This week’s challenge: perform your own time study! What did it reveal? Any surprises?

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**ANNOUNCEMENT** After nearly 3 years, the Marketing Moms podcast is sunsetting. Thank you so much for the unwavering support, well-wishes, and memories. This has been the experience of a lifetime <3
It's coffee time!
Jessie & Angela

• Say hello on Instagram! @marketingmomspodcast
• Snag the FREE Balance Journal at marketingmomspodcast.com/balance
• Grab the Marketing Moms book marketingmomsbook.com
• Check out past episodes at marketingmoms.co

In this episode, Jessie and Angela discuss overcoming limiting beliefs, impostor syndrome, comparisonitis, and feeling good enough in business. They also touch on what you see others doing online, and what you can do to overcome your limiting beliefs, do business confidently, and say "yes" to opportunities in the future. Today’s challenge: write down three things you’re amazing at and post it in an easy-to-see location for when you need that extra boost of confidence in your abilities.

**ANNOUNCEMENT** After nearly 3 years, the Marketing Moms podcast is sunsetting. Thank you so much for the unwavering support, well-wishes, and memories. This has been the experience of a lifetime <3
It's coffee time!
Jessie & Angela

• Say hello on Instagram! @marketingmomspodcast
• Snag the FREE Balance Journal at marketingmomspodcast.com/balance
• Grab the Marketing Moms book marketingmomsbook.com
• Check out past episodes at marketingmoms.co

In this podcast episode, Jessie and Angela answer some Q&As on topics related to small businesses and personal development. They start by discussing the ethics and legalities of using customer emails from Etsy for newsletters, emphasizing the importance of consent and compliance with privacy laws like GDPR. Angela suggests sending an opt-in invitation email as a solution. They then move on to discuss hiring practices for virtual assistants, with Jessie encouraging confidence in one's abilities despite lack of experience. Angela adds that some business owners prefer hiring newbies for training and cost benefits. The conversation shifts to creating passive income streams, where Jessie suggests digital products like checklists or templates. Finally, they address the need for accountability in project management, recognizing that a lack of motivation might indicate deeper issues like burnout or disinterest in certain aspects of the work. They conclude by encouraging reflection and seeking help when needed.
Resources:
FREE TRAINING: "How Service Providers Can Use Sales Funnels & Digital Products To Scale Their Business WITHOUT Becoming An Agency" - https://www.marketingmomspodcast.com/scale

**ANNOUNCEMENT** After nearly 3 years, the Marketing Moms podcast is sunsetting. Thank you so much for the unwavering support, well-wishes, and memories. This has been the experience of a lifetime <3
It's coffee time!
Jessie & Angela

• Say hello on Instagram! @marketingmomspodcast
• Snag the FREE Balance Journal at marketingmomspodcast.com/balance
• Grab the Marketing Moms book marketingmomsbook.com
• Check out past episodes at marketingmoms.co

In the episode, Jessie and Angela tackle 8 things to consider when wrapping up the year for your business. From price and policy changes to taking time off, these 8 tips will help you wrap up your year in style. Special shout out to Victoria Newborn at the Systems Lab! She offered Angela the chance to ask her a question, and that question and Victoria's answer inspired this episode!
RESOURCES MENTIONED

• Victoria Newborn at the Systems Lab https://www.instagram.com/thesystemslab/
• Elyse Myers https://www.instagram.com/elyse_myers/
• Amazing Marvin http://amazingmarvin.com

**ANNOUNCEMENT** After nearly 3 years, the Marketing Moms podcast is sunsetting. Thank you so much for the unwavering support, well-wishes, and memories. This has been the experience of a lifetime <3
It's coffee time!
Jessie & Angela

• Say hello on Instagram! @marketingmomspodcast
• Snag the FREE Balance Journal at marketingmomspodcast.com/balance
• Grab the Marketing Moms book marketingmomsbook.com
• Check out past episodes at marketingmoms.co

In this episode, Jessie and Angela discuss essential strategies for strengthening existing customer relationships, a critical aspect for businesses transitioning from the initial client acquisition phase to focusing on customer retention. They emphasize the importance of exceptional customer service, highlighting the need for empathetic and adaptable customer interactions, which can significantly impact a business's reputation through positive word-of-mouth and referrals.
The discussion also covers the benefits of loyalty programs, particularly the value in rewarding long-standing customers rather than exclusively focusing on new ones. Personalized communication is another key point, with suggestions like tailored emails, handwritten notes, or personalized videos for new customers to show that their preferences and feedback are valued.
They stress the importance of consistent engagement, such as sharing business updates and behind-the-scenes content to keep customers involved and connected to the brand. Additionally, they discuss the importance and challenges of actively seeking customer feedback to improve products and services, noting that while it can be difficult to receive, it is invaluable for business improvement.
Throughout the episode, Jessie and Angela reflect on their experiences and practices, acknowledging areas for improvement in their approaches.

**ANNOUNCEMENT** After nearly 3 years, the Marketing Moms podcast is sunsetting. Thank you so much for the unwavering support, well-wishes, and memories. This has been the experience of a lifetime <3
It's coffee time!
Jessie & Angela

• Say hello on Instagram! @marketingmomspodcast
• Snag the FREE Balance Journal at marketingmomspodcast.com/balance
• Grab the Marketing Moms book marketingmomsbook.com
• Check out past episodes at marketingmoms.co