
How Fabletics is Winning Retail with AI & Membership Models – Meera Bhatia
03/20/25 • 32 min
Meera Bhatia’s career is a masterclass in transformation, bridging the worlds of technology and retail. She started at Microsoft, Expedia, and LinkedIn, where data and innovation were king. But instead of staying in the tech lane, she saw something others didn’t: the power of technology to reshape the retail landscape.
Now, as the Chief Operating Officer of Fabletics and President of TechStyleOS, Meera is rewriting the rules of fashion commerce. She doesn’t just oversee growth, technology, and supply chain operations—she orchestrates them, weaving AI, data, and personalization into an omnichannel experience that keeps millions of members engaged. In an industry where trends come and go, she’s building a model designed to last. Her approach is simple but powerful: Meet the customers where they are, innovate fearlessly, and always stay ahead of the curve.
Meera’s leadership includes roles at Stella & Dot and Savage x Fenty, where she merged consumer insights with digital strategy. She lives in Los Angeles, where she balances the intensity of scaling brands with embracing wellness and staying active.
Timestamps:
[00:00] Introduction
[01:17] Meera’s transition from tech to retail
[02:41] The role of technology in modern retail
[04:03] Understanding customer needs through data
[05:26] How Fabletics’ membership model drives engagement
[06:48] Challenges and benefits of a subscription-based business
[08:14] Why personalization is crucial in e-commerce
[09:37] Leveraging AI for better customer experiences
[11:02] How businesses can start small with AI
[12:29] The importance of an omnichannel retail strategy
[13:53] The role of physical stores in digital-first brands
[15:21] How online presence boosts retail locations
[16:44] Leadership strategies for collaboration and empowerment
[18:07] The importance of assuming the best intent in teamwork
[19:33] How to scale a brand while staying agile
[21:09] Why hiring the right people is key to business success
[22:46] Investing in the most critical areas of a business
[24:13] How Meera stays resilient as a leader
[25:38] Balancing work and wellness for long-term success
[27:04] Why mindset is everything in business
Resources Mentioned:
Fabletics | Website
Savage x Fenty | Website
Stella & Dot | Website
Follow Nancy Twine:
Instagram: @nancytwine
Follow Makers Mindset:
Instagram: @makersmindsetspace
TikTok: @themakersmindset
Meera Bhatia’s career is a masterclass in transformation, bridging the worlds of technology and retail. She started at Microsoft, Expedia, and LinkedIn, where data and innovation were king. But instead of staying in the tech lane, she saw something others didn’t: the power of technology to reshape the retail landscape.
Now, as the Chief Operating Officer of Fabletics and President of TechStyleOS, Meera is rewriting the rules of fashion commerce. She doesn’t just oversee growth, technology, and supply chain operations—she orchestrates them, weaving AI, data, and personalization into an omnichannel experience that keeps millions of members engaged. In an industry where trends come and go, she’s building a model designed to last. Her approach is simple but powerful: Meet the customers where they are, innovate fearlessly, and always stay ahead of the curve.
Meera’s leadership includes roles at Stella & Dot and Savage x Fenty, where she merged consumer insights with digital strategy. She lives in Los Angeles, where she balances the intensity of scaling brands with embracing wellness and staying active.
Timestamps:
[00:00] Introduction
[01:17] Meera’s transition from tech to retail
[02:41] The role of technology in modern retail
[04:03] Understanding customer needs through data
[05:26] How Fabletics’ membership model drives engagement
[06:48] Challenges and benefits of a subscription-based business
[08:14] Why personalization is crucial in e-commerce
[09:37] Leveraging AI for better customer experiences
[11:02] How businesses can start small with AI
[12:29] The importance of an omnichannel retail strategy
[13:53] The role of physical stores in digital-first brands
[15:21] How online presence boosts retail locations
[16:44] Leadership strategies for collaboration and empowerment
[18:07] The importance of assuming the best intent in teamwork
[19:33] How to scale a brand while staying agile
[21:09] Why hiring the right people is key to business success
[22:46] Investing in the most critical areas of a business
[24:13] How Meera stays resilient as a leader
[25:38] Balancing work and wellness for long-term success
[27:04] Why mindset is everything in business
Resources Mentioned:
Fabletics | Website
Savage x Fenty | Website
Stella & Dot | Website
Follow Nancy Twine:
Instagram: @nancytwine
Follow Makers Mindset:
Instagram: @makersmindsetspace
TikTok: @themakersmindset
Previous Episode

Brigette Romanek on Scaling a Creative Business, Celebrity Clients & her new Book Livable Luxury
Brigette Romanek is an acclaimed interior designer and the founder of Romanek Design Studio. In this episode, Brigette shares her journey from a self-taught design enthusiast to one of the most sought-after interior designers, working with A-list clients like Gwyneth Paltrow, Beyoncé, Jay-Z, and Christian Bale.
Since launching her studio in 2018, Brigette has been consistently recognized on Architectural Digest’s AD100 and First Dibs 50 lists. She was named an Elle Decor Titan in 2024. In this conversation, she opens up about building a successful creative business, trusting her instincts over formal training, balancing luxury with functionality, and staying resilient in an ever-evolving industry.
Brigette is also the author of the bestselling book Livable Luxe, which showcases her signature design approach: beautiful, livable spaces that support and inspire. Whether you're an aspiring designer, an entrepreneur, or simply someone who loves stunning interiors, this episode is packed with wisdom, creativity, and business-savvy insights you won’t want to miss.
Timestamps:
[00:00] Introduction
[03:52] Exposure to global design through travel
[05:36] Trusting instinct over formal training
[06:01] Challenging traditional design rules
[07:11] Blending luxury with functionality
[08:52] Creating spaces that feel lived in
[09:30] Making client visions a reality
[10:21] Customizing designs for each project
[11:19] Writing the book Livable Luxe
[12:57] The power of storytelling in design
[14:07] Walking as a form of creative reset
[15:21] Finding inspiration in everyday life
[16:43] Breaking from routine to spark ideas
[17:15] Scaling a design studio without losing quality
[18:45] Lessons learned from business growth
[20:14] Building a strong team for success
[21:31] The importance of setting clear boundaries
[22:49] Navigating client expectations
[23:16] Encouraging team input and creativity
[24:42] Balancing leadership with artistic freedom
[25:06] Creating a supportive studio culture
[26:07] Learning from early business mistakes
[28:28] Expanding into product lines
[30:46] Bringing in experts to support business growth
[31:55] The importance of delegation
[34:00] Common challenges for new designers
[35:23] How Brigette's biggest client collaborations happened
[36:45] Working with high-profile clients
[37:39] The creative freedom clients give her
[38:47] Overcoming setbacks as an entrepreneur
[39:35] Staying resilient in a competitive industry
[40:36] The power of believing in yourself
[42:03] Advice for self-taught designers
Resources Mentioned:
Livable Luxe by Brigette Romanek | Book
Romanek Design Studio | Website
Follow Nancy Twine:
Instagram: @nancytwine
Follow Makers Mindset:
Instagram: @makersmindsetspace
TikTok: @themakersmindset
Next Episode

Faith, Fearlessness & a Multi-Million Dollar Vision: How She Did It — Monique Rodriguez, Founder & CEO of Mielle Organics
Monique Rodriguez’s journey is one of resilience, purpose, and bold reinvention. She dedicated nearly a decade to healthcare as a registered nurse, but the loss of her son in 2013 shifted everything. In the wake of that tragedy, Monique found clarity—and the courage to follow a lifelong passion for beauty. With no formal business background, she launched Mielle Organics from her kitchen and built it into one of the fastest-growing textured haircare brands in the country.
Now, Mielle Organics is not only a staple in major retailers like Target, Walmart, and CVS, but also a study in authentic brand-building. Her approach is rooted in community, education, and transparency. As the CEO, she’s built trust by simply being herself—from going live every day during the pandemic to letting customers weigh in on packaging decisions. She’s also navigated the complex world of retail expansion by knowing when to say no and when to scale up.
In 2021, Mielle took on private equity for the first time. Just 18 months later, she and her COO, who happens to be her husband, Melvon, sold the company to P&G — but not before making sure the deal would preserve the integrity of the brand. Monique still runs the company today, and she’s focused on building a legacy, not just a business.
Monique recently added “author” to her list of titles with a book that helps people find purpose in their own stories. She lives in Chicago with her family, where she balances leading a global brand with slow mornings, warm lemon water, and staying grounded in faith.
Timestamps:
[00:00] Introduction
[07:52] Starting a business without experience or connections
[08:34] Learning the business side and asking for help
[09:20] The challenge of raising capital as a Black female founder
[10:10] Bootstrapping Mielle before taking on funding
[10:59] Why Monique turned down Walmart the first time
[12:30] Building long-term sustainability, not short-term hype
[13:00] How Mielle went viral with rosemary mint oil
[13:44] Creating viral moments through authenticity
[14:22] Building trust through storytelling and transparency
[15:05] Turning customers into community
[15:42] How Monique stayed present online without burning out
[16:19] The power of community to support during backlash
[18:52] The emotional link between beauty and customer loyalty
[19:30] Building real connections at trade shows
[20:02] Standing out in a crowded beauty industry
[20:50] How community building helped attract investors
[21:32] Education as a brand differentiator
[22:10] Creating emotional experiences around products
[23:02] Going big at trade shows to make a lasting impression
[23:55] Using experience to fuel word-of-mouth marketing
[25:10] Sharing behind-the-scenes with her community
[27:20] Handling criticism and negativity online
[28:13] Protecting mental health while being a public founder
[31:12] The reality of criticism for successful female founders
[31:58] Taking on private equity from Berkshire Partners
[32:44] Why Monique wanted to maintain majority ownership
[33:40] Finding the right kind of investor partnership
[34:21] What to look for in a private equity deal
[35:04] Planning for an eventual acquisition
[35:40] How fast the P&G acquisition came together
[37:06] Choosing the right partner over the highest bidder
[39:30] Benefits of selling to a strategic like P&G
[40:18] Brand globalization and new opportunities
[40:50] Access to better ingredients and scientific resources
[43:48] Balancing business and marriage
[46:00] Monique’s slow morning routine
[49:18] Key lessons around mindset, faith, and perseverance
Resources Mentioned:
The Glory in Your Story by Monique Rodriguez | Book or Audiobook
Mielle Organics | Website
P&G | Website
Berkshire Partners | Website
Follow Nancy Twine:
Instagram: @nancytwine
Follow Makers Mindset:
Instagram: @makersmindsetspace
TikTok: @themakersmindset
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