Less Chatter, More Matter: The Communications Podcast
Mel Loy
Communications expert, business owner, group fitness instructor...that's your podcast host, Mel Loy! And in the Less Chatter, More Matter podcast, Mel shares tips on how to improve your communication skills, and interviews with the experts.
In 2020, after almost 20 years in corporate communications, Mel (happily) took a redundancy from her full-time, executive corporate job and went out on her own, founding her communications agency, Hey Mel! Communication & Training.
These days, she's a sought-after speaker, workshop facilitator, and consultant, working for some of the biggest brands in Australia and popping up on speaker line-ups at conferences world wide.
Expect short, entertaining episodes packed with valuable tips that will inspire you to try new things. Communication tips to improve your relationships at work, navigate crises, internal communication, and deliver change are top of the agenda.
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Top 10 Less Chatter, More Matter: The Communications Podcast Episodes
Goodpods has curated a list of the 10 best Less Chatter, More Matter: The Communications Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Less Chatter, More Matter: The Communications Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Less Chatter, More Matter: The Communications Podcast episode by adding your comments to the episode page.
#40 How to use video as a powerful communication tool (ft. Joseph Bobadilla)
Less Chatter, More Matter: The Communications Podcast
11/08/23 • 29 min
We live in a digital world, and video inundates every channel we use - from intranets and websites, to social media, messaging apps, and more. But why is it such a powerful communication tool, and what are some of the best-practice tips for getting it right?
Which is what we asked the exceptional video expert, Joseph Bobadilla from Brown Fox Media House, on this week’s episode of the Less Chatter, More Matter podcast.
We picked Joseph's brains on everything from the big mistakes people make when they use video as a communication tool, all the way to the top tips you can use to get started, even if you’re on a budget. We even dabbled in a bit of chat about artificial intelligence and the opportunities and risks when it comes to video.
So, get your notebook out and let's get into it!
Links mentioned in this episode:
Social handles - Joseph
Social handles - Brown Fox Media House
Links
- Business website
- Brown Fox Podcast (video marketing)
- From The Inside Out Podcast (personal) plus on Spotify and Apple Podcasts
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#93 The 5 ways you're scaring your employees away from engaging with your communications
Less Chatter, More Matter: The Communications Podcast
11/13/24 • 14 min
In this episode of Less Chatter, More Matter, we jump headfirst into the five common communication mistakes that often scare off audiences, particularly in internal communications.
Whether it’s townhalls that cause you to have a quick nap, or comms that you see minimal engagement on and maximum deletes - there are a tonne of mistakes we, as communicators, can make that often do the opposite of communicating to our audience: we scare them off.
With overly long messages, vague communication, corporate jargon, pointless communication, and boring content, we’ve got some practical tips on how to mitigate these issues.
So, if you’ve ever seen a comms hit your inbox that made you want to quickly jump back into bed, you should listen in to learn how to keep your audience engaged and your messages effective.
Links mentioned in this episode:
- Episode 17: How to write concisely without losing friends
- Template packs
- Workshops and training
- Change Isn't Hard! Mel's book
- Sign up here to the fortnightly mail out of free resources!
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#74 How TikTok is changing political communications ft. Dr. Susan Grantham
Less Chatter, More Matter: The Communications Podcast
07/03/24 • 26 min
In 2022 Australia was gearing up for a federal election. The Australian labor party or the ALP was in opposition at the time. And they needed to win over a specific audience: the younger generations. Meaning that the usual tactics wouldn’tcut it. And this is where a perhaps unlikely platform came into play - TikTok.
At last count tikTok had over 1 billion active users, representing almost a quarter of all internet users. And the app has been downloaded more than 4.1 billion times. And of all those users, the largest proportion, at least in the USA are 10 to 19 years old with almost half of all users under 30.
So how did a stodgy political party make this modern day social video platform work for them? That's what today's episode of Less Chatter, More Matter, is all about and we’ve brought in the expert: Dr. Susan Grantham to talk all about her research specialising in the intersection of trending social media, notably TikTok, and its applications within organisational contexts... alongside how it’s changed comms now, and potentially, for good.
Jump into this week’s episode!
Links mentioned in this episode:
- Susan's published paper
- Susan's Griffith Experts page
- Susan's LinkedIn
- Susan's TikTok
- Workshops and training
- Change Isn't Hard! Mel's book
- Sign up here to the fortnightly mail out of free resources!
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#60 Showing up on social media (ft. Rachael Gough)
Less Chatter, More Matter: The Communications Podcast
03/27/24 • 28 min
On this week's episode of the Less Chatter, More Matter podcast, we've dived into the fun topic of: social media.
We interviewed Rachael Gough, a Brisbane-based, award-winning certified personal stylist, content creator, and mum of two who is committed to showing women of all shapes and sizes, how to embrace their now and find their love for fashion, beauty, and life at all its wonderful stages.
Now you might be wondering: why a stylist as a guest to a communications show? Well, when it comes to showing up on social media and generating business. Rachael knows how it's done. She has 64,000 followers on Instagram. Having started creating content in 2016. And it's her consistent presence on social media channels that has helped her reframe and shape her business over the years.
So in today's episode, Rachael gives us a peek behind the curtain as a content creator, sharing her top tips on how to create content that cuts through the noise. Including getting clear on your audience and showing up for your community ... so, why wait? Let's dive in!
Links mentioned in this episode:
- Change Isn't Hard! Mel's book
- Sign up to the HMC newsletter for fortnightly nuggets of comms gold!
- Get in touch with Rachael:
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#90 What Would Mel Do? When the CEO isn’t listening to your comms advice
Less Chatter, More Matter: The Communications Podcast
10/23/24 • 15 min
What Would Mel Do is back, and with it, we've got a juicy listener-question submitted that we're ready to address. This week, we're answering: 'What would Mel do when the CEO isn't listening to your comms advice?' and with it, we've got six top tips to help.
This week's episode of the Less Chatter, More Matter podcast provides practical strategies for better engagement, while emphasising the importance of trust, business acumen, and consistency. Mel offers actionable insights to improve executive communication, employee engagement, and organisational strategy.
So, if you want to make sure you get heard... listen in here!
Links mentioned in this episode:
- Template packs
- Workshops and training
- Change Isn't Hard! Mel's book
- Sign up here to the fortnightly mail out of free resources!
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#19 Three key comms documents every business should have
Less Chatter, More Matter: The Communications Podcast
06/14/23 • 18 min
If you don't have these three key documents, you're working harder not smarter.
Communication teams - and the broader organisation - need tools to help them make decisions, uphold standards, and educate others.
The tools I'm sharing in today's episode will help you work more efficiently, and ensure everyone is singing from the same songsheet - so you have consistent output, you protect your brand, and you protect your channels.
Importantly, they also help to protect your time! So tune in to find out what these three golden documents are, and how you can get your hands on a template for one of them.
Links relevant to this episode
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#75 What is internal comms auditing and why is it important?
Less Chatter, More Matter: The Communications Podcast
07/10/24 • 18 min
The rapid shift to remote work in 2020 brought incredible challenges and changes to our internal communications. From the quick fixes like the introduction of varying comms channels (i.e. Slack, Teams, Skype, etc) through to the bandaid work from home solutions - our IT teams were under the pump.
However, as much as we can applaud their quick and efficient roll outs during a tense time - it’s becoming clearer as time wears on that these quick fixes are not only showing their limitations, but causing major headaches for a lot of folks; especially those in comms.
This is the exact reason why we’ve discussed the importance of internal comms audits in this episode of the Less Chatter, More Matter podcast. However, we’ve gone one step further and even stepped out the exact six step process to conducting your own audit.
Join us as we talk you through the simple six-step process to ensure your communication strategies are effective and up-to-date.
Links mentioned in this episode:
- Workshops and training
- Change Isn't Hard! Mel's book
- Sign up here to the fortnightly mail out of free resources!
Say hi!
Follow me on LinkedIn
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Check out my website
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#53 The power of a great brand for your business (ft. Lisa-Marie Vecchio)
Less Chatter, More Matter: The Communications Podcast
02/07/24 • 25 min
This week's episode comes from an incredible chat with the super-knowledgeable and talented, Lisa-Marie Vecchio. As so much of what we do as communicators revolves around branding, including making sure that our messaging and visual brand align, plus that the visual brand is applied properly in our work - we thought we'd get an absolute expert onto the show to talk all about it.
In this episode, Lisa-Marie shared a bunch of her tips for creating and applying branding, alongside what she has seen in the industry across the years when it comes to branding at all sizes of business.
We also dive into the topic of AI in the design space, and what it means for your business to have a great brand.
So, let's get into it!
Links mentioned in this episode:
- Website: www.lisadotdesign.com
- Instagram: @LisaDotDesign
About Lisa-Marie Vecchio Lisa-Marie is a Brisbane-based graphic designer and muralist, illustrating art that encourages and uplifts. Her designs are recognised as colourfully eye-catching, created with the intention of communicating hope, joy and empowerment.
After ten years working as a designer in the business and corporate sectors, Lisa-Marie started to explore the more creative side of design, seeing a shift in her art style. She then looked for opportunities to recreate her digital artwork as murals, refreshing public spaces with a burst of vibrance and colour.
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#52 Crisis communication scenario planning - the how-to guide
Less Chatter, More Matter: The Communications Podcast
01/31/24 • 14 min
Crisis after crisis after crisis - the last few years have seemingly become a whirlwind of crises; one right after the other. From the pandemic through to hackings, all the way through to full-scale system outages - we've seen a plethora of crises, and a plethora of examples on how not to handle them as a business.
So, the next logical thing to wonder might be... how DO you handle these crises when they inevitably occur?
Luckily for you, this episode is all about crisis management through scenario planning because every single business, no matter the size, should have a crisis communication plan in place and ready to go.
Why? Because crises often occur out of the blue. Each business needs to have a toolkit ready to pull out at any moment and put into action.
So... is yours ready? Whether it is or isn't, join us to do a check on your scenario planning this week.
Links mentioned in this episode:
- Fresh 2 Freelancing program
- Crisis Communication Bootcamp training
- Episode 9 - The principles of crisis communication
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#35 Top tips for making and maintaining a great website (ft. Jessica Panozzo)
Less Chatter, More Matter: The Communications Podcast
10/04/23 • 30 min
Do you know what it takes to create a website that is accessible, creative, design friendly, SEO ready, easy to navigate, and fits your brand? All of these things are crucial parts of your website's job in ensuring your brand is taken seriously and that your clients can trust you to deliver on what they need.
Which is exactly why this week's podcast is all about website design. We've asked the fantastic Jessica Panozzo from Feel Good Creative to join us and share some of her insider knowledge on the key aspects to website design, and why it's so important to get it right, no matter if you're a small business or massive organisation.
Jess is the owner of Feel Good Creative, a website design agency in Brisbane, Australia. She's a colour loving, food obsessed, website designer and an ex-accountant, but we won't hold that against her. She works with creative businesses and all-round good humans to ensure that your digital home communicates a special sauce, stands out from their competition and is a dream for your visitors to use.
She has mastered the art of managing website projects in an efficient, personalised two week period so that you can get back to running your business ASAP. That's why we were stoked to have her on the show to spill the beans on all the website aspects you'll need to know!
Let's dive in.
Links mentioned in this episode:
- Website: Feel Good Creative
- Instagram: Feel Good Creative
- Episode 32: What is accessibility and why is it important? (ft. Kelly Thibodeau)
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FAQ
How many episodes does Less Chatter, More Matter: The Communications Podcast have?
Less Chatter, More Matter: The Communications Podcast currently has 94 episodes available.
What topics does Less Chatter, More Matter: The Communications Podcast cover?
The podcast is about Learning, Marketing, Skills, Leadership, Entrepreneurship, Podcasts, Small Business, Business, Tips and Communication.
What is the most popular episode on Less Chatter, More Matter: The Communications Podcast?
The episode title '#52 Crisis communication scenario planning - the how-to guide' is the most popular.
What is the average episode length on Less Chatter, More Matter: The Communications Podcast?
The average episode length on Less Chatter, More Matter: The Communications Podcast is 20 minutes.
How often are episodes of Less Chatter, More Matter: The Communications Podcast released?
Episodes of Less Chatter, More Matter: The Communications Podcast are typically released every 7 days.
When was the first episode of Less Chatter, More Matter: The Communications Podcast?
The first episode of Less Chatter, More Matter: The Communications Podcast was released on Feb 7, 2023.
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