Zach Collier: Thought Leader, Influencer, Outfitter, YouTuber

In this episode of The Leading Steep Podcast, we have invited Jim Coffey. Today, he talks about his company, how it started, and its mission for the community. Jim is the Founder and Director at Esprit Whitewater Rafting Adventures based in Quebec. National Geographic rated Jim's Company the world's number one whitewater outfitter. He is one of the world's leading authorities on swift water rescue, and he has taught classes around the world. He is a winner of the prestigious Higgins-Langley Award for generously sharing knowledge in life-saving techniques. He also happens to be a leading environmental advocate in Canada.

Jim's Story

3:05

From an early age, Jim has been into summer camps. From those experiences, he got involved in competitive Whitewater Canoe and Kayak Racing. He then worked as a Whitewater Rafting guide where he could train for his competition. That led him to decide that he would take one year off from college to go work and find fame and fortune as a rafting guide.

3:55

Jim is pleased that he was able to make a career in the outdoor adventure or eco-adventure tourism industry as a guide, educator, business leader, and environmental advocate.

Teaching as a Career

7:59

Although Jim didn't come from a teaching background, he did have an experience in the early 80s. He went on an expedition in the Arctic where the trip's leaders were both teachers. Out of the 8 participants, 5 of them became teachers, including Jim. He had to create his own school to become a teacher. For Jim, the original teachers' influence from the trip affected him into making teaching a career.

9:17

For Jim, being around young people and educating them is a way to keep us young and connected to what's going on. It allows us to make teaching reciprocal. Jim thinks that he learns a lot from the young people on the modern way of doing things and new approaches instead of being someone stuck on a teaching route.

Lessons from the Company he Founded

10:29

Jim had no idea what he was doing when he started his company from a business perspective. Yet, Jim is a strong operator, so he had a high level of competency. One of the schools that he teaches for their National Outdoor Leadership is that they have the Pillars of leadership. One of them is to be competent at whatever you are doing.

11:24

According to Jim, he started his business in a Recession. It taught him how to be wise with his funds, to be creative, and his way of operating.

13:30

Jim says that you'll never know who will be that one important customer will be and that their best form of marketing is in their product. Also, if Jim and his team had to take a loss on the day, they might figure out a way to turn that into a game.

14:10

You never know who that most important person will be, and you need to treat everyone as if they're that person. And for Jim, that was a key to their success.

Becoming the person he eventually became

15:06

When Jim started his company, he spent each of his winters working his way around the world as a guide. All of those experiences traveling as a guide made it easier for him to find work in different places because there were fewer local guides in the industry. That helped him become the person he is now.

Company Location

16:59

Jim's company is based in an ideal location right on the Ottawa River banks in western Quebec in a region called the Pontiac.

Training Candidates and Students

19:39

Jim says that the most amazing thing that they worked out over the past 25 Years at Esprit is that it's much easier to train a great person to become a great whitewater guide than take a great whitewater person and train them to become a great person.

20:05

One of the important things for Jim and his company before they take someone on for training is that they want to get to know them to ensure that they are the right people to represent the company's name.

20:40

When Jim looks at a resume, he immediately goes right down to the bottom a where the other interests are located. Jim likes people that have traveled somewhere, so they understand the company's travel ethos and the education that happens with travel. He is also attracted to people who can speak multiple languages, showing an interest in other cultures and other places.

22:48

Esprit does spring training as a guide course or guide school. They also run a 3-month Whitewater Guide Training Program called WILD, the Whitewater Intensive Leadership Development School. When they do that type of course, they spent 3 months with their potential candidate guides.

24:35

Jim believes that we need to be educators and trainers who are unse...