Log in

goodpods headphones icon

To access all our features

Open the Goodpods app
Close icon
headphones
Leadership With Heart

Leadership With Heart

Heather R. Younger, J.D.

Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winning organizational cultures. You’ll uncover how to improve: Employee engagement Perceptions of management Employee motivation Employee satisfaction Organizational leadership Caring leadership Sales outcomes Company profitability Customer experience Listening and understanding in your organization And more!
bookmark
Share icon

All episodes

Best episodes

Top 10 Leadership With Heart Episodes

Goodpods has curated a list of the 10 best Leadership With Heart episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Leadership With Heart for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Leadership With Heart episode by adding your comments to the episode page.

As a caring leader, you understand that promoting women into leadership roles creates a welcoming, innovative space with diverse viewpoints that enhance decision-making and organizational success. Kristen Palson, Chief Operating Officer of the Simmons University Institute for Inclusive Leadership, exemplifies this approach with nearly two decades of experience in strategic development and a passion for equity and inclusion. Her dynamic leadership and creative program designs stem from her background in theater and dedication to advancing global leadership. Tune in to learn how Kristen brings meaningful engagement to her work, supports women's professional development, and embraces self-awareness to lead effectively.

WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:

Masterclass and More:

https://www.caringleadershiplearning.com/

Engage your people with work culture consulting:

https://employeefanatix.com/

Hire Heather to speak to your group:

https://www.heatheryounger.com

Access free Active Listening On-Demand Webinar:

https://heatheryounger.com/webinar/

Access free Art of Caring Leadership resources:

https://www.heatheryounger.com/kit

Book a consultation or general contact:

https://heatheryounger.com/#contact

----------------------------------------------------

For more Leadership Motivational videos, click here to subscribe to my channel:

https://www.youtube.com/@heatherryounger

Let's connect on social!

https://www.facebook.com/HeatherRYounger

https://www.linkedin.com/in/heatherryounger/

https://x.com/HeatherRYounger

https://www.instagram.com/heatherryoungerofficial/

https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert

----------------------------------------------------

About Heather R Younger, J.D., CSP

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen...

bookmark
plus icon
share episode
Leadership With Heart - 374: How to Run Meetings That People Love
play

10/01/24 • 6 min

As a caring leader, your goal is to make meetings engaging and productive, not dull. Energizing, efficient meetings keep your team focused and motivated to contribute. Active listening skills can enhance productivity and create a space where people feel excited to participate. Use these techniques to turn your meetings into moments where everyone shows up ready to excel!

WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:

Masterclass and More:

https://www.caringleadershiplearning.com/

Engage your people with work culture consulting:

https://employeefanatix.com/

Hire Heather to speak to your group:

https://www.heatheryounger.com

Access free Active Listening On-Demand Webinar:

https://heatheryounger.com/webinar/

Access free Art of Caring Leadership resources:

https://www.heatheryounger.com/kit

Book a consultation or general contact:

https://heatheryounger.com/#contact

----------------------------------------------------

For more Leadership Motivational videos, click here to subscribe to my channel:

https://www.youtube.com/@heatherryounger

Let's connect on social!

https://www.facebook.com/HeatherRYounger

https://www.linkedin.com/in/heatherryounger/

https://x.com/HeatherRYounger

https://www.instagram.com/heatherryoungerofficial/

https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert

----------------------------------------------------

About Heather R Younger, J.D., CSP

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.

Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

bookmark
plus icon
share episode
Leadership With Heart - 334: Just Got Hired As a New Manager? Do THIS Week One.
play

07/23/24 • 9 min

Making a fantastic first impression in your first week as a new manager is essential! By showcasing your skills, confidence, and positive energy, you can earn your team's trust and respect, creating a motivated and collaborative atmosphere. Clear communication and setting expectations from the start keep everyone aligned and working towards shared goals. Plus, nailing that first impression boosts your credibility, making it easier to lead and implement exciting new strategies.

WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:

Masterclass and More:

https://www.caringleadershiplearning.com/

Engage your people with work culture consulting:

https://employeefanatix.com/

Hire Heather to speak to your group:

https://www.heatheryounger.com

Access free Active Listening On-Demand Webinar:

https://heatheryounger.com/webinar/

Access free Art of Caring Leadership resources:

https://www.heatheryounger.com/kit

Book a consultation or general contact:

https://heatheryounger.com/#contact

----------------------------------------------------

For more Leadership Motivational videos, click here to subscribe to my channel:

https://www.youtube.com/@heatherryounger

Let's connect on social!

https://www.facebook.com/HeatherRYounger

https://www.linkedin.com/in/heatherryounger/

https://x.com/HeatherRYounger

https://www.instagram.com/heatherryoungerofficial/

https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert

----------------------------------------------------

About Heather R Younger, J.D., CSP

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization.

Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger

bookmark
plus icon
share episode

Active listening and compassion are vital for understanding, morale, decision-making, and trust in leadership. In this episode, CEO Jon Fisher shares how a personal crisis taught him the importance of these qualities, helping him reconnect with his team. As CEO and Founder of miingl, Inc., Jon revolutionized digital networking with innovations like Ziing, Community Cork, Click-to-Cluster, and Call to Stage, setting new standards in online interactions.

WHEN YOU’RE READY, HERE’S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel: https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.
bookmark
plus icon
share episode
Leadership With Heart - 253: Leaders with Heart Set People Up To Do Great Work
play

01/03/23 • 26 min

Amy Frampton is the Head of Marketing at BambooHR, after spending more than 15 years in technology and marketing leadership roles in the greater Seattle area. Previously, she was the VP of Product Marketing at Smartsheet, a leading work management software company. Before that, she served in marketing and leadership positions at Vulcan (the holding company founded by Microsoft Co-founder Paul Allen), Hewlett Packard Enterprise and Microsoft.

bookmark
plus icon
share episode
Leadership With Heart - 245: Leaders with Heart Follow Their Intuition
play

11/08/22 • 6 min

Heather chats directly with her listeners and reflects back to 5 years ago when she was at a crossroads while struggling to work her 9 to 5 and pursue her dream of working as an entrepreneur at the same time. Her dream was always to build her own business - which she has! Employee Fanatix (at the time, it was named Customer Fanatix) was born 5 years ago, and she hasn't looked back since. Here are some of her reflections...

bookmark
plus icon
share episode
Leadership With Heart - 238: Leaders with Heart Know How to Scale
play

09/17/22 • 40 min

Stephanie oversees all Human Resource activities and responsibilities worldwide, allowing the firm to further embrace evolving trends in career development, diversity and inclusion, analytics, and other areas changing the traditional landscape of HR. She is a member of the Hines Senior ESG Leadership Council, leading the firm’s social responsibility effort globally.

bookmark
plus icon
share episode
While waiting for her United Airlines flight, Heather witnessed Captain Mark Hardcastle be a Leader with Heart for his team members and passengers. She got out her phone and recorded a small part of Captain Hardcastle speaking to the passengers waiting to board his flight, with the purpose of showing others this act of Leadership with Heart. With the curiosity to know more about his leadership, she invited him to be a guest on the show and these rich 40 minutes are the result. Mark graduated from the USAF Academy in 1982. After nine years as a pilot on active duty including multiple combat missions during the Persian Gulf War, he left the military to join United Airlines. In addition to flying B-737s around the country, Hardcastle spends time in the Rocky Mountains and serves on the artistic staff of the Colorado Children’s Chorale. He lives in Centennial, Colorado, with his wife and four children.
bookmark
plus icon
share episode
Leadership With Heart - 203: Leaders with Heart Write Out a Plan
play

01/11/22 • 7 min

In this episode, Heather talks with her listeners about an encounter she recently had with her son about his future. He was telling her how much he wanted to be a soccer player, but Heather points out that he isn’t really putting in the work he should be. Heather reminds him that people who want to reach their goals must put in the work and write out a plan. Hear her four steps for achieving your goals in 2022.
bookmark
plus icon
share episode
Leadership With Heart - 376: Remote Leadership Vs In-Person - What To Do Differently
play

10/15/24 • 7 min

As a business leader, it’s essential to switch gears when managing remote versus in-person employees. Your remote team needs clear communication, trust, and autonomy, while your in-person crew thrives on face-to-face interaction and office energy. The key is adapting your approach to meet their different needs. When you do, your team feels empowered and ready to crush it—no matter where they’re working from!

WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:

Masterclass and More:

https://www.caringleadershiplearning.com/

Engage your people with work culture consulting:

https://employeefanatix.com/

Hire Heather to speak to your group:

https://www.heatheryounger.com

Access free Active Listening On-Demand Webinar:

https://heatheryounger.com/webinar/

Access free Art of Caring Leadership resources:

https://www.heatheryounger.com/kit

Book a consultation or general contact:

https://heatheryounger.com/#contact

----------------------------------------------------

For more Leadership Motivational videos, click here to subscribe to my channel:

https://www.youtube.com/@heatherryounger

Let's connect on social!

https://www.facebook.com/HeatherRYounger

https://www.linkedin.com/in/heatherryounger/

https://x.com/HeatherRYounger

https://www.instagram.com/heatherryoungerofficial/

https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert

----------------------------------------------------

About Heather R Younger, J.D., CSP

Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.

After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:

When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.

Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger

bookmark
plus icon
share episode