S01EP14 | Leading with Kindness and Curiosity: How Sam Rykers Transforms Organisations Through Change

In this episode of Leaders Unlocked, Monica and Josh sit down with Sam Rykers, Director and Change Lead at The Change Factor, to explore the art of leading transformative change in professional services. With her people-first approach and a toolkit honed over a decade, Sam shares strategies that resonate in both corporate and tech-driven environments. Here’s why you won’t want to miss this conversation:

1. Effective Change Management: Sam defines what successful change looks like, sharing her top principles that help organizations thrive during transformation.

2. Mastering Resistance: Gain insights on managing team resistance and fostering acceptance of new technologies, structures, or processes.

3. Kindness and Curiosity as Leadership Tools: Discover how leading with empathy can boost team morale and support change adoption.

4. Balancing People and Technology: Sam’s experience with tech-focused projects reveals her approach to balancing technical goals with employee engagement.

5. Overcoming Change Fatigue: Learn how Sam identifies, and addresses change fatigue to maintain momentum and prevent burnout.

6. Communication and Transparency: She discusses crafting effective communication strategies to maintain trust across all levels during major transitions.

7. Future of Change Management: Explore how Sam foresees the role of change management evolving with technology's rapid advancement.

8. Key Leadership Lessons: Hear the most valuable leadership lessons Sam has learned and her advice for those new to change management.

Tune in for actionable advice on leading change with compassion, a fresh perspective on navigating resistance, and proven strategies for keeping teams engaged through transitions. Whether you’re a seasoned leader or just starting out, Sam’s approach will inspire you to put people at the heart of every change.
Check out The Change Factor
Get in touch with Sam on LinkedIn

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