#114: Susan Johnson, EVP Global Connections and Supply Chain at AT&T

05/28/21 • 41 min

Leaders in Supply Chain and Logistics Podcast

Susan Johnson is the Executive Vice President of Global Connections & Supply Chain for AT&T.
In this capacity, she is responsible for AT&T’s international & domestic strategy and partnership development for network connections. She also leads Supply Chain functions within AT&T Communications supporting the Entertainment Group, Business Services, and Technology and Operations. Her team manages strategic sourcing, purchasing, supplier diversity, sustainability, and supply chain logistics. Jointly, her organization is responsible for a spend portfolio of over $70B that covers all of AT&T’s network and goods & services, domestically & internationally.
Ms. Johnson began working for AT&T in Corporate Development and over her 20-year career has served in a variety of positions within the AT&T portfolio of companies.
Discover more details here.
Some of the highlights of the episode:

Her own career and how the many jobs in banking, finance, investor relations, strategy helped her in her supply chain role
Challenges with chip shortages and how is AT&T tackling it
COVID-19 has disrupted the retail channel – how has AT&T adapted to this via direct to consumer model, self installations, etc
A big challenge across the chain is a lack of trust between the different parties – what can be done to address it
Supplier diversity and how to achieve it
Supply chain skills of the future and best career advice

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Her own career and how the many jobs in banking, finance, investor relations, strategy helped her in her supply chain role
Challenges with chip shortages and how is AT&T tackling it
COVID-19 has disrupted the retail channel – how has AT&T adapted to this via direct to consumer model, self installations, etc
A big challenge across the chain is a lack of trust between the different parties – what can be done to address it
Supplier diversity and how to achieve it
Supply chain skills of the future and best career advice

Follow us on:
Instagram: http://bit.ly/2Wba8v7
Twitter: http://bit.ly/2WeulzX
Linkedin: http://bit.ly/2w9YSQX
Facebook: http://bit.ly/2HtryLd

Previous Episode

#113: Emer Cunningham, VP Internal Medicine Global Supply Chain at Pfizer

Emer has +20 years of experience in the pharma industry across manufacturing, engineering, operational excellence, and supply chain. Her experience in operational excellence saw her gain extensive experience in value stream improvement of global products, project coaching, training delivery, and support for lean transformation. Furthermore, in product portfolio management she was responsible for strategic supply chain design and identified and executed cross-functional, strategic projects.
She has been with Pfizer for over 20 years in various roles. And in her current role for close to 2.5 years as Vice President Internal Medicine Global Supply Chain.
Discover more details here.
Some of the highlights of the episode:

Her own career from a chemical engineer to lean and ops excellence and now to the world of supply chain
Examples of how Pfizer manages their Internal Medicine division, with 400 products and 9000 unique SKUs
What keeps Emer up at night
What skills are most needed
Best career advice that she received (it does link to stop the overthinking)

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Next Episode

#115: Tonya Jackson SSVP and Chief Product Delivery Officer of Lexmark

Tonya Jackson is senior vice president and chief product delivery officer for Lexmark International.

Tonya has been with Lexmark for 36 years and in her current role, Tonya is responsible for hardware and supplies development, supply chain, manufacturing, and service delivery.

From 2016 to 2020, she served as chief supply chain officer, responsible for worldwide supply chain operations and the shared services centers for Lexmark. She has been in global supply chain operations since 2013.

Discover more details here.
Some of the highlights of the episode:

Tonya’s career of 36 years with one company (and what the key role that made the most difference)
Chips shortages and how engineering works with supply chain to fix it
How Tonya's team designed an inhouse supplier visibility tool in record time (key is communication between teams: engineers, data scientists, planners and sales)
Key career advice

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