Building Trust and Connecting with Your Team: An Executive's Perspective on Shifting from Boss to Coach

Shandel and Melanie welcome a special guest, Ed Wickman, to discuss his experiences with the Purposefully Connect stage of the Process of Sustainable Growth. The team explores the concepts of the healthy cycle of growth versus the unhealthy cycle of misery. Ed reflects on how early in his career he lacked leadership tools and fell into a "boss mentality." He contrasts this with his current approach of aligning teams around shared values and purpose. Ed shares his insights, favorite tools and leadership approaches!
Key Takeaways:

1. Focus on building trust and authentic connections with employees. Get to know them as people through daily check-ins and active listening. This helps foster engagement and open communication.
2. Shift from a top-down "boss" mentality to a side-by-side coaching approach through empathy, shared language, and supporting employees' growth and goals.
3. Be persistent over time in driving cultural changes through small, consistent actions each day like recognizing contributions and using shared values in conversations. Building trust among peers is also important for facilitating change.

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