Outcomes over outputs with Karla Fiske, VP
03/26/24 • 36 min
Today, our guest is Karla Fiske, Vice President of Product Management at Tebra.
Having previously led customer-centric product orgs at Experian, Arbonne, and Chipotle, Karla stepped in as the first VP of Product for Tebra’s Patient Experience division in June 2022 and quickly garnered cross-functional support for a unified product roadmap designed to mesh two merging companies into an end-to-end SaaS healthcare solution for SMBs.
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Karla about her experience with mergers, particularly her role in integrating platforms at Tebra; the significance of communication, objective setting, and focusing on outcomes over outputs; and the 'product placemat' strategy to prioritize and communicate projects effectively across departments to minimize escalations and align organizational objectives.
Links
https://www.linkedin.com/in/karlafiske/
Leader Spotlight: Flattening the learning curve, with Karla Fiske
References
“The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter” by Michael D. Watkins
What does LogRocket do?
LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.
Special Guest: Karla Fiske.
Today, our guest is Karla Fiske, Vice President of Product Management at Tebra.
Having previously led customer-centric product orgs at Experian, Arbonne, and Chipotle, Karla stepped in as the first VP of Product for Tebra’s Patient Experience division in June 2022 and quickly garnered cross-functional support for a unified product roadmap designed to mesh two merging companies into an end-to-end SaaS healthcare solution for SMBs.
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Karla about her experience with mergers, particularly her role in integrating platforms at Tebra; the significance of communication, objective setting, and focusing on outcomes over outputs; and the 'product placemat' strategy to prioritize and communicate projects effectively across departments to minimize escalations and align organizational objectives.
Links
https://www.linkedin.com/in/karlafiske/
Leader Spotlight: Flattening the learning curve, with Karla Fiske
References
“The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter” by Michael D. Watkins
What does LogRocket do?
LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.
Special Guest: Karla Fiske.
Previous Episode
Revolutionizing small business banking with Herman Man, CPO
Today, our guest is Herman Man, Chief Product Officer at Bluevine, where he’s building the next-generation digital banking platform for small businesses.
Originally a computer scientist and engineer by trade, Herman quickly earned a reputation as “one of the few developers with a personality,” throwing himself headfirst into solving complex technical problems for business users who crave simplicity in their fintech solutions. In addition to leading the product function at Bluevine, he also oversees design, which he says ensures a seamless experience for customers and empowers the wider organization to approach problem solving from a user-centered perspective.
On today's episode, LogRocket's CEO and Head of Product, Matt Arbesfeld, talks to Herman about how he used his background in engineering to build his career in product, what it's like building a product for the banking industry and the challenges that come with that industry, and how startups can use feedback to disrupt bigger competitors.
Links
https://www.linkedin.com/in/hermanjman/
https://twitter.com/herman_man
Leader Spotlight: Sweating the details, with Herman Man
What does LogRocket do?
LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.
Special Guest: Herman Man.
Next Episode
Product vision and alignment with Sandy Huang
Today, our guest is Sandy Huang, Vice President of Product Management at GoodRx.
Sandy has worked in tech for most of her career, beginning at small startups such as MusicNow, which was later acquired by AOL, as well as WeddingChannel, which was acquired by The Knot. She then moved on to companies including Shutterfly, Minted, Jive Software, and Flipboard.
Before joining GoodRX, Sandy worked at Amazon as Head of Product, where she led the global visual search and discovery team for Amazon Shopping, and led the Alexa team developing experiences and content.
In this episode, LogRocket's CEO and Head of Product, Matt Arbesfeld, talks to Sandy about the importance of alignment in product management, ways to collaborate with stakeholders, and insights from her experiences at Amazon working on projects like Alexa and Global Search and Discovery.
Links
https://www.linkedin.com/in/sandyhuangproduct/
https://twitter.com/SandyHuangPM
Leader Spotlight: Finding your superpower, with Sandy Huang
What does LogRocket do?
LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.
Special Guest: Sandy Huang.
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