A Change Management Guide When Implementing a Lab Automation Solution

Lab automation can fail.

Not because the system was poor or because it was an incorrect fit with the needs of the lab, but rather because no-one really considered the people aspect.

People matter & moving from a manual process to an automated solution brings about changes that we sometimes brush off with our logical assumptions because the solution is so good.

We have emotions and what is rational for me, may not be rational for you. This isn’t just a lab issue either - as suppliers and manufacturers we also have a duty to provide the best solution possible and that has to take into account the people affected by the change.

Have a listen therefore to Carol McLysaght of McLysaght Consulting based in Chicago, share her experiences and insights gathered from working with numerous leadership teams & change initiatives across a multitude of industries and companies such as Mars, Pepsi, Braintree and many more, about:

• Why people resist change
• How to spot the the not so-obvious signs of resistance
• The importance of conversations of dissent
• A simple guide to ensure you consider when putting together your automation solution