It's Personal Stories, A Hospitality Podcast

Jay describes the important distinction between managing and leading, and he shares his approach to taking risks. He also explains why the easiest approach to networking is thinking of it as developing friendships, and why hospitality is a great connector. He shares a quote that helps overcome self-doubt, and why slowing down for big decisions can be advantageous.

In 5 years, Amanda rose to President of STR, the leading provider of data to the global hospitality industry; and she's been leading STR for the last decade. In this interview, she shares her journey to leadership, how her leadership style helped her guide STR during the early days of the pandemic, the advice she learned from her mentors, and why she seeks out people who will tell her the hard truths that she needs to hear.

In this episode, Gilda shares contributing factors to her success. She discusses the importance of building a network, and finding mentors and advocates. She also talks abut the required skills and qualities of great leaders. Managing a hectic job and the needs of a young child can be daunting. Gilda offers her advice for working moms. We also have a frank conversation about the lack of women and other underrepresented groups in executive leadership roles and what companies can do to improve the situation.

Greg discusses the evolution of his leadership, including the many skills he needed to develop to become a servant leader. He shares how important communication is and why to be able to advocate successfully it takes two parties - the one communicating the message and the one available to truly hear it. Greg talks about self care and how parenting has been an integral part of his personal growth and leadership style.

Mark explains how his openness to trying different careers within hospitality and help from mentors helped him discover the area of the industry where he has thrived. He also shares the tool that allows him to deepen his connection with the many contacts he’s developed over the course of his career, and how listening to his team helps him build higher-performing teams.