It's Personal Stories, A Hospitality Podcast

Rosanna Maietta shares her path from reporter to hospitality industry executive. She also discusses the work of the AHLA Foundation, which she leads, and its DEI vision, “to build an industry as diverse as the guests we serve.” Rosanna also shares the lessons she’s learned along the way, including the importance of public speaking skills, advocating for yourself while also finding champions to advocate for you, and how and why you should continue to focus on your personal and professional growth.

Michael shares the factors that contributed to his success plus the importance of intellectual curiosity. He talks about the value of getting involved in industry groups and how public speaking helps to build your personal brand. Michael shares his 3 steps for leading teams – and while the concepts are simple, he admits executing them is harder. Finally, he shares advice for having a long and successful career.

Chip shares his career path from dishwasher to chief development officer, showcasing an entire career in the service industry. He discusses the importance of knowing your values and how he chooses making decisions which are right versus ones which are easy. Chip also talks about the importance of relationships, how he's managed a demanding career on the road while also prioritizing time with his family, and why he believes it can be more effective to make your strengths stronger than to focus too much on your weaknesses.

H World Group Ltd. Is the 7th largest hotel group in the world with over 8,200 hotels in 17 countries, and is listed on NASDAQ. Miss Liu has been the architect of the group's transformation from a traditional hotel company to also being a leader in hospitality technology. In our interview, Ms. Liu shares her thoughts on formal education, how she broke into a field traditionally dominated by men, and her approach to challenges. She also provides advice on coaching and mentoring, networking and finding passion.

A decorated combat pilot and officer, attorney, and consultant, Jay offers a unique leadership perspective. He shares his career journey, including the importance of a great team, and why it’s critical leaders take responsibility for ensuring team members have a sense of belonging. He describes his approach to risks and how tackling challenges creates value. He details how he selects his personal board of directors, and the best way to find a sponsor/champion.