
Parul Kaul-Green: Chief of Staff, AXA XL Asia and Europe: Reconnecting insurance with its purpose (119)
01/10/21 • 24 min
This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us.
The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose?
Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.
Talking points include:
- The importance of context in digital transformation
- What commercial teams can learn from the consumer side
- Accelerating disruption to meet Covid challenges
- Becoming a true partner to the customer
- Tackling the industry's diversity issues
Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email [email protected].
This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us.
The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose?
Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.
Talking points include:
- The importance of context in digital transformation
- What commercial teams can learn from the consumer side
- Accelerating disruption to meet Covid challenges
- Becoming a true partner to the customer
- Tackling the industry's diversity issues
Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email [email protected].
Previous Episode

The Friend's Forecasts 2021 - 20 People's Predictions (118)
After the rollercoaster of 2020 it’s a brave soul that’s willing to commit to what 2021 will look like. But running a global network of talented and successful people means that we have been able to dip into the collective wisdom of 20 of our friends and supporters from InsTech London.
We crowdsourced what is top of mind from some of the best people to predict the year ahead – i.e. those that are part of making it happen.
One investor, two reinsurers, three consultants, five Lloyd’s syndicates, six growing insurtechs, and three others – all that was missing was the partridge and the pear tree.
Scrubbed and polished - find out what the movers, shakers and thinkers at PKF, Munich Re, Swiss Re, EY, PwC, Deloitte, Brit, Talbot, Convex, Wakam, Chaucer, Concirrus, CyberCube, Blink, Riskbook, Flock, Zego, Insurtech Gateway, Voice of Insurance, Miller and FintechOS had to say.
So much in 40 minutes:
- Why platforms will be so powerful, finally
- Climate change - here it comes
- Data - still hard to extract, but will be more in demand
- Trust - can insurance win it back?
- Outsiders - who's going to be revealing their true colours this year?
- Parametrics
And much much more.
Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
To claim 0.5 hours for this podcast, go to the Episode 118 page of the InsTech London website, or email [email protected].
Next Episode

Pascal Millaire: CEO, CyberCube: Powering profitable cyber insurance growth (120)
The increasing threat from cyber attacks has presented the insurance industry with its biggest opportunity in over a century, according to Pascal Millaire.
The CyberCube CEO joins host Matthew Grant to discuss the expansion of the cyber insurance market since his first podcast appearance in 2019, and why the world’s largest insurance institutions are turning to CyberCube to manage their cyber exposures.
Talking points include:
- Business interruption and lessons from Covid-19
- The role of data, and how to access it, in improving modelling capabilities
- Establishing clear exclusions and lines for cyber risk
- How brokers are engaging with their clients and using analytic tools
- Why regulation is key to tackling cyber risk
- Capital markets and public-private partnerships
Learn more about CyberCube on their dedicated member's page on the InsTech London website.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
To claim 0.5 hours for this podcast, go to the Episode 120 page of the InsTech London website, or email [email protected].
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/instech-insurance-and-innovation-with-matthew-grant-and-robin-merttens-452614/parul-kaul-green-chief-of-staff-axa-xl-asia-and-europe-reconnecting-in-61611130"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to parul kaul-green: chief of staff, axa xl asia and europe: reconnecting insurance with its purpose (119) on goodpods" style="width: 225px" /> </a>
Copy