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Inside UXR - 24. How do I become a better moderator?

24. How do I become a better moderator?

Inside UXR

12/09/24 • 33 min

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In this episode of Inside UXR, Drew and Joe dive into the art of moderating research sessions and share practical tips for becoming a more effective interviewer. They discuss time management, handling tangents, and the power of silence in drawing out insights. From building participant rapport to using body language and non-verbal cues, they break down the skills that separate good moderators from great ones.

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Credits:
Art by Kamran Hanif
Theme music by Nearbysound
Voiceover by Anna V

12/09/24 • 33 min

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Inside UXR - 24. How do I become a better moderator?

Transcript

24. How do I become a better moderator?

Joe Marcantano: Good morning, Drew. How's the weekend going for you?

Drew Freeman: It's going well so far. It's been a nice, quiet, sleepy weekend for me. Those are always the best kind, 100%. Especially as we come into the holiday season. There's notnna be a lot of them.

Joe Marcantano: No, no. We are entering the busy season. I have, we're doing something new this time. I pulled a question that I saw in a, Reddit subr

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