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Innovate UtilityCX - S1 | Episode 3: Customer Choice and Retention

S1 | Episode 3: Customer Choice and Retention

Innovate UtilityCX

03/29/22 • 22 min

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Brett Carter and Greg Knight discuss the burgeoning market, the tremendous opportunities this trend is presenting to progressive utilities, and other ways utilities are thinking outside traditional paradigms. Wins for the customer, utility and regulators are part of their spirited conversation.

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03/29/22 • 22 min

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