HVAC Success Secrets: Revealed - EP: 235 Cody McLeod w/ Utility Plumbing Services - Scaling Your HVAC Business: Expert Advice on Operations, Technology, and Growth

EP: 235 Cody McLeod w/ Utility Plumbing Services - Scaling Your HVAC Business: Expert Advice on Operations, Technology, and Growth

09/03/24 • 20 min

🚀 We just wrapped up an episode of HVAC Success Secrets Revealed with Cody McLeod, founder of Utility Plumbing Services. It was an enlightening conversation filled with valuable insights for anyone in the trades and service industry.

In our compelling chat, Cody shared his journey from working in the family business to building his own company from the ground up. Here are 3 key takeaways from our discussion:

🔧 Build Operations First: Cody emphasized the importance of establishing strong operations as a foundation for growth. Getting customer service, technicians, and apprentices in place early on set the stage for scalability.

📈 Embrace Technology: Implementing a robust CRM (ServiceTitan in their case) transformed their ability to manage the business effectively, leading to smoother operations and significant growth.

💡Focus on Personal and Team Development: Cody shared how vital personal development is, not just for leadership but for the entire team. Investing in continual learning and growth propels the business and its people forward.

Tune in to hear Cody's full story and more of his invaluable insights at the HVAC Revealed podcast. Don't miss this episode!

#HVAC #Plumbing #Entrepreneurship #Operations #PersonalDevelopment #Leadership #TradeIndustry #CustomerService #BusinessGrowth
Find Cody:
On The Web: utilityplumbingservices.com
Instagram: instagram.com/codymcleod_88
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662

Previous Episode

EP: 234 Kim & Kenny Byrne w/ Call The Whale - Building Businesses Built to Last: Losing is Learning and Exploding in Right Markets

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In this episode, Kenny Byrne shares his extraordinary journey of transforming a $5.4 million commercial business into a residential powerhouse and skyrocketing it to $12 million within just a year. Together with Kim Byrne, they delve into their innovative approaches and hard-earned lessons in the HVAC industry.

Here are three key takeaways from the episode:

Strategic Decision-Making & Data Analysis: Kenny emphasizes the importance of basing decisions on hard data and profit margins. Understanding operational inefficiencies and customer demand can drive substantial growth.

Innovative Recruitment Strategies: From sending personalized letters with QR codes to creating zero-dollar service calls, the Byrnes highlight the need to think outside the box to attract the best talent in small markets.

Leadership & Mentorship: Building a strong team isn't just about immediate results; it's about creating systems and fostering leadership that can thrive independently. Kenny and Kim stress the significance of maintaining relationships and supporting former colleagues even after exiting the business.

Catch the full episode to delve into their incredible journey and insights. And don't forget to join our Facebook group "HVAC Revealed" to continue the conversation and share this wisdom with your network!

#HVACRevealed #Leadership #Recruitment #Innovation #BusinessGrowth #Podcast #HVACIndustry

Find Kim and Kenny:
Via Email: [email protected]
[email protected]

Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662

Next Episode

EP: 236 Tommy Mello w/ A1 Garage - Performance Pay Recruiting and Hiring

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🚀 Exciting insights from the latest episode of HVAC Revealed with guest Tommy Mello! Whether you're an HVAC business owner or aspiring to become a leader in the industry, this episode is packed with valuable lessons and actionable strategies.
🔑 Key Takeaways:
Lead from the Front 🚀: True leaders don't just delegate—they also share in the challenges and triumphs of their team. Tommy emphasized that leaders should take responsibility for their decisions, from hiring to creating standard operating procedures.
Business Success & Resilience 💼: It isn't just about good times. Tommy shared how preparedness to succeed, despite external conditions like political changes or economic downturns, sets apart thriving businesses. Staying flexible and agile is key.
Invest in People & Culture 🌟: Tommy elaborated on the importance of building a positive work environment. From improving the condition of business vehicles to fostering a welcoming culture with activities like social gatherings and volunteer work, investing in your team pays dividends in loyalty and performance.
Don't miss out—catch our full conversation on HVAC Revealed! With takeaways that can transform your business, be prepared to lead with positivity and accountability.
#HVACRevealed #Leadership #BusinessSuccess #WorkCulture #Resilience #Podcast
Find Tommy:
On The Web:
https://get.homeservicefreedom.com/freedom-event-2024
https://a1garage.com/
Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662
Sponsored By:
Chiirp: https://chiirp.com/hssr
Elite Call: https://elitecall.net
Service World Expo: https://www.serviceworldexpo.com/
On Purpose Media: https://onpurposemedia.ca

HVAC Success Secrets: Revealed - EP: 235 Cody McLeod w/ Utility Plumbing Services - Scaling Your HVAC Business: Expert Advice on Operations, Technology, and Growth

Transcript

Cody McLeod00:00:01.000

Number one most important thing was building the operations when I started the company. Getting the customer service in place. Getting the technicians and apprentices and building the operations from the ground up.

Thaddeus Tondu00:00:11.394

Yep.

Cody McLeod00:00:11.695

Now we are ready.

Thaddeus Tondu00:00:14.964

Hey, welcome back to another episode