Suzanne Wertheim, PhD - Why Inclusive Language is Strategic and Effective in Business
09/12/24 • 49 min
Summary:
Suzanne Wertheim, Ph.D. is a researcher, consultant, and educator of strategic and effective language in business. She’s talked at conferences, annual events, and leadership summits about the why’s, the how’s, and the power of adopting inclusive language. She’s also the author of The Inclusive Language Field Guide.
In this episode, Suzanne talks about addressing fears surrounding poor communication; how context affects what might be considered acceptable (or offensive) language; and how we can strive for inclusive language without falling victim to politically-motivated narratives.
Chapters:
[0:00 - 6:01] Introduction
- Welcome, Suzanne!
- Today’s Topic: How to Communicate Better by Using Inclusive Language
[6:02 - 17:53] Suzanne’s response to people’s worries about poor communication
- Why humans feel so compelled to comment on differences even if we know we shouldn’t
- Communication dos and don’ts may look different for different people
[17:54 - 33:03] How does context influence how you should communicate?
- Identifying and replacing existing biases
- The key to replacing insensitive linguistic habits for good
[33:04 - 47:49] How do recent political events affect how we communicate?
- The number one rule of inclusive grammar: reflect reality
- How status affects how we communicate
[47:50 - 49:25] Closing
- Thanks for listening!
Quotes:
“[One] principle of inclusive language is ‘show respect.’ . . . and showing respect for some people shows up differently than showing respect for other people.”
“Language skills build up slowly over time . . . it just takes time to get to that pattern recognition and get enough data into your brain.”
Resources tab
The Inclusive Language Field Guide
Contact:
Dr. Suzanne's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa HarrisEmail us!Production by Affogato Media
Summary:
Suzanne Wertheim, Ph.D. is a researcher, consultant, and educator of strategic and effective language in business. She’s talked at conferences, annual events, and leadership summits about the why’s, the how’s, and the power of adopting inclusive language. She’s also the author of The Inclusive Language Field Guide.
In this episode, Suzanne talks about addressing fears surrounding poor communication; how context affects what might be considered acceptable (or offensive) language; and how we can strive for inclusive language without falling victim to politically-motivated narratives.
Chapters:
[0:00 - 6:01] Introduction
- Welcome, Suzanne!
- Today’s Topic: How to Communicate Better by Using Inclusive Language
[6:02 - 17:53] Suzanne’s response to people’s worries about poor communication
- Why humans feel so compelled to comment on differences even if we know we shouldn’t
- Communication dos and don’ts may look different for different people
[17:54 - 33:03] How does context influence how you should communicate?
- Identifying and replacing existing biases
- The key to replacing insensitive linguistic habits for good
[33:04 - 47:49] How do recent political events affect how we communicate?
- The number one rule of inclusive grammar: reflect reality
- How status affects how we communicate
[47:50 - 49:25] Closing
- Thanks for listening!
Quotes:
“[One] principle of inclusive language is ‘show respect.’ . . . and showing respect for some people shows up differently than showing respect for other people.”
“Language skills build up slowly over time . . . it just takes time to get to that pattern recognition and get enough data into your brain.”
Resources tab
The Inclusive Language Field Guide
Contact:
Dr. Suzanne's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa HarrisEmail us!Production by Affogato Media
Previous Episode
Mark Scherer, PhD - How To Improve Your Emotional Intelligence and Why You Should
Summary:
Mark Scherer, PhD had been a life-long entrepreneur until a severe accident motivated him to pivot to coaching. In 2018, Mark founded Encompass Life, a professional training and coaching company, and developed Quantum Leap TechniqueTM coaching.
In this episode, Mark talks about the problems we face when we don’t work on our emotional intelligence; the processes we can use to gain control over and improve our emotional intelligence; and how improving our emotional intelligence can positively impact all aspects of life.
Chapters:
[0:00 - 5:49] Introduction
- Welcome, Mark!
- Today’s Topic: Improving Your Emotional Intelligence
[5:50 - 18:23] What is the problem?
- How poor emotional intelligence stems from childhood woundings
- The impact of being comfortably miserable in your “familiar zone”
[18:24 - 30:27] How to gain more control over your own emotional intelligence
- Using the “Quantum Leap” technique
- Using language to reframe and resolve issues
[30:28 - 42:11] How do improvements to emotional intelligence ripple throughout all aspects of life
- How healing one aspect of your life will affect all other aspects
- On managing emotional reactions at work and in life
[42:12 - 45:45] Final Thoughts & Closing
- A brief comment on woundings in the workplace
- Thanks for listening!
Quotes:
“To really have the life you love, you gotta find what limits you the most is also what you hate the most about yourself and what you defend the most.”
“What people fear the most is giving up their excuses—they fear giving up their identity. Who would you be if you didn’t have that fear?”
Contact:
Dr. Mark's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa HarrisEmail us!Production by Affogato Media
Next Episode
Brandy Muse - Shifting from Mental Health Awareness to Mental Health Action
Summary:
Brandy Muse is a Learning Experience Designer for Children’s Hospital of Colorado as well as a consultant and designer with Muse LXD. She spent much of her former life navigating mental health issues at home which sparked a deep passion for mental health treatment and awareness.
In this episode, Brandy talks about her experience with mental health issues; the cultural norms surrounding mental health in the workplace; and how organizations can improve those norms and support their employees.
Chapters:
[0:00 - 5:24] Introduction
- Welcome, Brandy!
- Today’s Topic: Shifting from Mental Health Awareness to Mental Health Action
[5:25 - 23:52] How mental health became a key passion of Brandy’s
- Brandy’s experience with mental health issues
- The flaws in how many organizations navigate mental health
[23:53 - 33:43] How is mental health viewed in the workplace today?
- What must be accepted when asking employees to bring their authentic selves to work
- How organizations can normalize mental health
[33:44 - 39:56] How can we change cultural norms around mental health at work?
- Bringing mental health professionals into the workplace
- The detriment of tying our self-worth to our work
[39:57 - 41:52] Closing
- Thanks for listening!
Quotes:
“Our [mental health] awareness is really loud, but our struggles are staying quiet.”
“[A mental health] professional walking around the [workplace] just normalizes mental health. It shows everybody that the company values this beyond just the benefits band-aid.”
Resources tab
How to build a mental health ERG
Contact:
Brandy's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa HarrisEmail us!Production by Affogato Media
HR Data Labs podcast - Suzanne Wertheim, PhD - Why Inclusive Language is Strategic and Effective in Business
Transcript
The world of business is more complex than ever. The world of human resources and compensation is also getting more complex. Welcome to the HR Data Labs podcast, your direct source for the latest trends from experts inside and outside the world of human resources. Listen as we explore the impact that compensation strategy, data and people analytics can have on your organization. This podcast is sponsored by Salary.com, your source for data techno
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