HME Business Podcast

On June 1 an armed assailant entered Tulsa, Okla.’s Saint Francis Hospital and opened fire, killing four people and injuring a number of other victims. How has that event impacted hospital security, and how might that in turn impact HME sales professionals? HME sales expert Ty Bello, president and founder of Team@Work Coaching, and security expert Ralph C. Jensen, editor-in-chief and content director of Security Today, join the podcast to share their insights.

When the COVID-19 pandemic, one sector of post-acute care that got hit hard was complex rehab, but there was an silver lining: CMS and other payers relaxed the guidelines around telehealth as a means to carrying out patient evaluations. One company that has been at the fore of that technology is TeleHealth Clinical Evals, and its CEO, Bill Paul, joins the podcast to talk about the importance of telehealth for CRT, the technology and tools involved, the problems they solve, and the benefits telehealth brings to patients and providers alike.

The New Year is nearly upon us, and 2021 represents another big renewal year for DMEPOS accreditation. Moreover, during these three-year renewal cycles, providers often consider switching up their accreditation organization (AO). What are some the reasons that might make a provider consider switching things up? Is COVID-19 playing a role in that decision? What are the timing issues in play? What should they be asking AOs? Sandra C. Canally, RN, CEO and founder of AO The Compliance Team, shares her insights.

Equipment management sits at the heart of nearly everything HME providers do, but recent trends such as Covid-19 and the increased emphasis on infection control have made this fundamental business process all the more critical. Founder and CEO of the accreditation organization The Compliance Team Sandra Canally, RN, discusses what goes into effective HME equipment management, why it’s crucial from a business and care perspective, and how providers can optimize their equipment management.

As U.S. healthcare emerges from the COVID-19 PHE, HME providers face five referral sales challenges that they must overcome if they want to succeed in the “new normal.” HME sales expert Ty Bello, CEO of HME sales coaching and consulting firm Team@Work, reviews those challenges and then outlines multiple ways HME providers can tackle each. If you’re looking for concrete sales strategies for the here-and-now reality of today’s referral sales market for HME, listen to this episode.

Sponsored by PlayMaker Health.