Healthy Business Healthy Family Show with Leslie Hassler

Wondering how building a client experience program in your small business could help you attract & retain your high-end clients? Then, join Business Coach Leslie Hassler, and guest Bertine Hage as they share how to add value, create a client experience that people will rave about. In this episode we will cover:

• The 3 reasons why you need a client experience program NOW;
• The biggest mistake business owners make that disappoint their clients;
• How to add value to the client relationships & the myth of ‘it has to be big’;
• How to use the “two-scoop mindset” to reframe how you are already serving your high-end clients

Join in on the conversation with us live at Monday at 1:30 on this page; or subscribe to the show on BLAB.IM https://blab.im/YourBizRules.

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Bertine Hage, known by many as "The Customer Experience Architect" is a renowned international speaker, accomplished trainer, consultant and the founder of the widely recognized “Elite Customer Experience Formula”.

Bertine teaches luxury brands how to Boost Sales through Irresistible Service and build structures to deliver that "knock-your-socks-off" customer experience , that turns regular clients into raving fans. She reveals her secrets on how to create those “one-of-a-kind” experiences that wow your clients and pay YOU back...many times over!

Bertine Hage has been dedicated to providing customers with unique experiences for over 30 years. She has been referred to as a “modern genie with x-ray vision”, being a true master at creating lasting memories. Her keen insights on delivering service excellence come from real world experience, not vague theory.

As Chef Concierge at one of most prestigious, 5-star hotels in the world, Bertine has arranged everything from a live crocodile in a restaurant to a wedding on a busy street corner. Lining up the tooth fairy or tracking down a lost belly dancer are all in a day’s work, whether in the hotel or flying around the world in their corporate jet with an exclusive group of VIPs. She delivers “the impossible” with the ease of a wizard.

As a business leader, Bertine has successfully managed, inspired and trained teams to step up to a bigger and grander version of themselves, empowering them to deliver authentic, passionate service and orchestrate unforgettable experiences, that stem from a deep desire to truly make a difference in someone’s life.

Bertine is a single mom with a wonderful daughter and two amazing grandkids. She is an avid traveler, photographer and a lover of spicy foods who can be spotted re-charging her batteries with a great glass of wine on one of Vancouver’s many patios.

Armed with an infectious” can-do attitude” this Dutch native is ready to teach YOU how to turbo charge and explode YOUR business.

“The customer experience is the next competitive battleground”

~ Jerry Gregoire

In her easy-to-follow 3 part system Bertine teaches low cost, high impact, advanced customer service strategies that will AMAZE and FASCINATE your clients AND give YOU a huge competitive edge!

Contact Bertine at [email protected] or 604-787-4572

About Leslie Hassler, Dallas Business Coach

Leslie Hassler, owner of Your Biz RULES TM coaches women business owners how to grow their business to be profitable, sustainable and rewarding. As a business growth coach in Dallas, Leslie helps smart service-based businesses across industries, avoid the pitfalls and distractions of business to grow into 6 and multiple 6-figure businesses, all without having to sacrifice your personal resources. In her practical and grounded approach, you learn how to zero in on what works, generate results and create a business that is a win for your clients, for yourself and your family.

Leslie’s ability to simplify the complex process of building a business, whether it’s marketing, sales, systems, or just finding time to do it all – you’ll make more progress working with Leslie than you ever did on your own. The strategies and techniques that her client’s implement creates 30% to 200% growth – easily within the next year.

At the end of the...

Summary

Why do we love formulas and systems in our businesses? They can be very attractive because another person has figured out the best path to success so hopefully you can benefit from their lessons. Even with the formula though, what is the difference between the success different people experience? Join Business Coach Leslie Hassler, and guest Ana Melikian as they share some of the secrets to boosting your success and making it predictable in your business. In this episode we will cover:

• The biggest assumptions that entrepreneurs make about creating success;
• The habits that make a true difference in business for entrepreneurs;
• The real-world experiences that we can be learning from;

Join in on the conversation with us live at Monday at 1:30 on this page; or subscribe to the show at https://blab.im/YourBizRules

RELATED LINKS

Are You Determined or Disciplined? Is Your Confidence tied to your checking account balance?

About Ana Melikian

Ana Melikian (me-LEEK-yan) is the host of the MINDSET ZONE podcast, Director of Education for the Book Yourself Solid® School of Coach Training, and Co-Founder of MoreClientsMoreFun.com.

Her podcast MINDSET ZONE is featured in The Huffington Post “15 Podcasts That Will Leave You Pondering Life’s Big Questions,” and during its launch, reached #1 in iTunes’ New & Noteworthy in Business, Management & Marketing, Health, Self-Help, Education, and Training.

You can find more about her at MINDSET.ZONE – instead of dot com, it dot ZONE.

About Leslie Hassler, Dallas Business CoachBusiness Coach and Speaker Leslie Hassler

Leslie Hassler, owner of Your Biz RULES TM coaches women business owners how to grow their business to be profitable, sustainable and rewarding. As a business growth coach in Dallas, Leslie helps smart service-based businesses across industries, avoid the pitfalls and distractions of business to grow into 6 and multiple 6-figure businesses, all without having to sacrifice your personal resources. In her practical and grounded approach, you learn how to zero in on what works, generate results and create a business that is a win for your clients, for yourself and your family.

Leslie’s ability to simplify the complex process of building a business, whether it’s marketing, sales, systems, or just finding time to do it all – you’ll make more progress working with Leslie than you ever did on your own. The strategies and techniques that her client’s implement creates 30% to 200% growth – easily within the next year.

At the end of the day, it’s about creating a business that supports your life, your family. As a mother of two ‘wild & crazy’ boys and wife to her soulmate of 16 years, Leslie understands that creating a healthy profitable business is key to supporting the lifestyle and health of her family.

Dallas Business Coach Your Biz Rules Dallas, Tx 972-892-3385

Are you constantly reinventing the wheel in your business? You never seem to get traction or the results you want from your business. Or maybe, you are stuck in one of those growth valleys where it just doesn’t seem like you have enough time or money to grow your business. Join Business Coach Leslie Hassler, from her office in Dallas, Texas; as she shares how to create more leverage in your business so it can grow and flourish. In this episode we will cover:

1) Who needs Leverage in your business2) Define Leverage for small business & entrepreneurs3) The 4 areas of leverage in a small business4) Q& A Best Practices

Join in on the conversation with us live at Mondays at 1:30 or subscribe to the show on BLAB.IM: https://blab.im/YourBizRules

RELATED LINKS ABOUT CREATING LEVERAGE TO GROW YOUR BUSINESS

Want to know more about money leverage, check out the “How To Leverage Money To Grow Your Business” - http://yourbizrules.com/how-to-leverage-money-to-grow-your-business/What does leverage look like in your small business? Check out these 5 examples: http://yourbizrules.com/five-examples-use-leverage-small-business/Intrigued about all the ways that you can leverage people to grow your business? Read more here: http://yourbizrules.com/business-leverage-point-people/

About Leslie Hassler, Business Coach

Leslie Hassler, owner of Your Biz RULES TM coaches women business owners how to grow their business to be profitable, sustainable and rewarding. As a business growth coach in Dallas, Leslie helps smart service-based businesses across industries, avoid the pitfalls and distractions of business to grow into 6 and multiple 6-figure businesses, all without having to sacrifice your personal resources. In her practical and grounded approach, you learn how to zero in on what works, generate results and create a business that is a win for your clients, for yourself and your family.

Leslie’s ability to simplify the complex process of building a business, whether it’s marketing, sales, systems, or just finding time to do it all – you’ll make more progress working with Leslie than you ever did on your own. The strategies and techniques that her client’s implement creates 30% to 200% growth – easily within the next year.

At the end of the day, it’s about creating a business that supports your life, your family. As a mother of two ‘wild & crazy’ boys and wife to her soulmate of 16 years, Leslie understands that creating a healthy profitable business is key to supporting the lifestyle and health of her family.

Dallas Business CoachYour Biz RulesDallas, Tx972-892-3385

Ever dream of being on stage? Do you go to meetings and conferences and walk away thinking “that could be me.”? With so many choices to marketing your small business, some of the best choices put you in front of as many of your ideal clients as possible. A growing trend in service-based and coaching industries is to use speaking to grow your business.

Join Business Coach Leslie Hassler, from her office in Dallas, Texas; and guest Kim Tracy of the Maxwell James Agency as they share how to improve your sales skills through paid speaking. In this episode we will cover:

• Explain how to use speaking to grow your business
• The mistakes people make when starting their speaking careers
• What you need in your tool box to set you up to succeed
• Q& A Best Practices

Join in on the conversation Monday's at 1:30 on this page; or subscribe to the show on https://blab.im/YourBizRules

About Kim Tracy, Speaker Agent

Kim Tracy possesses a solid communications background including marketing, public relations, and sales. Throughout her career, she has designed and implemented public relations and marketing campaigns, and executed special events for clients in the following industries: consumer products, non-profit, high-tech, professional sports, real estate, and healthcare.

As marketing manager for Penton Media’s Boardwatch and CLEC Magazine, Kim managed all aspects of promoting both trade pubs and their complementary Web sites. The marketing department collaborated with in-house graphic designers, supported a nationwide sales team, and exhibited at competing and their own trade shows.

Kim’s sales background includes work with Hershey Foods, Keller Williams Realty, and The KOR Hotel Group in Playa del Carmen, Mexico.

Since 2008, Kim has owned and operated The Career Agent, a boutique personal marketing firm that specializes in guiding US-based professionals through career transition. Throughout her career, Kim has helped hundreds of seasoned professionals move forward in their careers.

In 2015, two clients approached Kim about representing them as a speaker’s agent. Seeing that “stars were aligning”, Kim began researching speaker’s bureaus and saw an opportunity not only to help business owners, entrepreneurs, and others achieve their goals, but to continue having a positive impact on people’s lives.

About Leslie Hassler, Dallas’ Best Business Coach

Leslie Hassler, owner of Your Biz RULES TM coaches women business owners how to grow their business to be profitable, sustainable and rewarding. As a business growth coach in Dallas, Leslie helps smart service-based businesses across industries, avoid the pitfalls and distractions of business to grow into 6 and multiple 6-figure businesses, all without having to sacrifice your personal resources. In her practical and grounded approach, you learn how to zero in on what works, generate results and create a business that is a win for your clients, for yourself and your family.

Leslie’s ability to simplify the complex process of building a business, whether it’s marketing, sales, systems, or just finding time to do it all – you’ll make more progress working with Leslie than you ever did on your own. The strategies and techniques that her client’s implement creates 30% to 200% growth – easily within the next year.

At the end of the day, it’s about creating a business that supports your life, your family. As a mother of two ‘wild & crazy’ boys and wife to her soulmate of 16 years, Leslie understands that creating a healthy profitable business is key to supporting the lifestyle and health of her family.

Do you feel frustrated every time you look at your budget and don’t see how you could possibly fund growth in your business? There are 4 points of leverage in your business, and money is one of them. Join Business Growth Coach Leslie Hassler & guest Jenny Kassan, from her office in Dallas, Texas as we share how to leverage other people’s money to grow your business. In this episode we will cover:

• The 4 Points of Leverage To Grow Your Business
• The 6 components of Money Leverage
• Learn About the Types of Funding and Who they are good for
• Q&A

Subscribe to the show on BLAB.IM https://blab.im/YourBizRules.

Jenny has two decades of experience as an attorney and advisor for mission-driven enterprises.

She has helped her clients raise millions of dollars and raised several hundred thousand for her own business. Jenny serves her clients in the areas of business start-up, entity structuring to preserve mission, enterprise finance, securities regulation, investment crowdfunding, nonprofit law, and cooperatives.

In 2010, Jenny co-founded Cutting Edge Capital, a consulting firm that helps social ventures raise community capital and pioneers tools for a more inclusive and values-driven economy. Jenny served as Cutting Edge Capital’s CEO for five years.

Jenny earned her J.D. from Yale Law School and a masters degree in City and Regional Planning from the University of California at Berkeley.

Prior to beginning her work in securities and finance, Jenny worked for eleven years at a nonprofit community development corporation in Oakland, where she served as staff attorney and managed community economic development projects including the formation and management of several social ventures designed to employ and create business ownership opportunities for low-income community residents.

Jenny is the President of Community Ventures, a nonprofit organization dedicated to promoting the economic and social development of communities. She also co-founded the Sustainable Economies Law Center, a nonprofit that provides legal information to support sustainable economies.