#183: Jay Mays: Find the Little Nuggets & Turn Them Into Big Opportunities

04/22/21 • 42 min

OVERVIEW:

Jason A. Duprat, Entrepreneur, Healthcare Practitioner and host of the Healthcare Entrepreneur Academy podcast talks with Jay Mays, CEO and co-founder of MPLT Healthcare. Jay offers tips on recruiting healthcare professionals and running a successful business. He also shares lessons he’s learned as a CEO.

3 KEY POINTS:

One of the key components to running a business is accountability. Own up to your mistakes and come up with a solution.
In the recruiting business, some problems cannot be solved through text or email so pick up the phone and get the parties involved. Talk through solutions in a consultative nature vs taking a sales approach.
Jay encourages people to be competitive and to have a winning mentality. Believe in yourself, and when opportunities come, put yourself out there.

EPISODE HIGHLIGHTS:

Working for Maxim Healthcare for a decade sparked Jay’s interest in healthcare staffing and taught him how to expand a business.
Find a niche—nuggets of opportunity or areas where there’s not a lot of competition—do well and then expand into other spheres.
Don’t be afraid to break down processes and then rebuild them.
The key for startups is to start small. Put your head down and do the work to grow the business.
It’s about the right time, the right opportunity and trusting your abilities. Take those opportunities to show people what you can do.
Jay has established his brand as a recruiter by building relationships with people, and by being honest and informative without overstepping boundaries.
It’s rare you have a round peg and a round hole. So work to find solutions and compromise.
Technological advancements, such as AI and blockchain, have improved the recruiting and staffing industry, making it easier to match jobs to people.
At MPLT Healthcare, hospitals are responsible for credentialing incoming physicians, but his company helps facilitate the process.
In his first few years as CEO, Jay continued to work as a recruiter and account manager. He credits his sports background for his determination and winning mentality.
Jay’s advice for entrepreneurs is to take the chance and put yourself out there. Don’t wish - roll up your sleeves and do it.

TWEETABLE QUOTES:

“You’re better but I’ll try harder.” - Jay Mays

“Surrounding yourself with good people makes the journey special.” - Jay Mays

CONNECT WITH JASON DUPRAT:

LinkedIn | Facebook | Instagram | Youtube | Facebook Group

RESOURCES:

MPLT Healthcare website: https://www.mplthealthcare.com/
Sign up for one of our free business start-up Masterclasses by heading over to https://healthcareboss.org/masterclass/
Have a healthcare business question? Text me at 386-284-4955, and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well.
Do you enjoy our podcast? Leave a rating and review: https://lovethepodcast.com/hea

OVERVIEW:

3 KEY POINTS:

One of the key components to running a business is accountability. Own up to your mistakes and come up with a solution.
In the recruiting business, some problems cannot be solved through text or email so pick up the phone and get the parties involved. Talk through solutions in a consultative nature vs taking a sales approach.
Jay encourages people to be competitive and to have a winning mentality. Believe in yourself, and when opportunities come, put yourself out there.

EPISODE HIGHLIGHTS:

Working for Maxim Healthcare for a decade sparked Jay’s interest in healthcare staffing and taught him how to expand a business.
Find a niche—nuggets of opportunity or areas where there’s not a lot of competition—do well and then expand into other spheres.
Don’t be afraid to break down processes and then rebuild them.
The key for startups is to start small. Put your head down and do the work to grow the business.
It’s about the right time, the right opportunity and trusting your abilities. Take those opportunities to show people what you can do.
Jay has established his brand as a recruiter by building relationships with people, and by being honest and informative without overstepping boundaries.
It’s rare you have a round peg and a round hole. So work to find solutions and compromise.
Technological advancements, such as AI and blockchain, have improved the recruiting and staffing industry, making it easier to match jobs to people.
At MPLT Healthcare, hospitals are responsible for credentialing incoming physicians, but his company helps facilitate the process.
In his first few years as CEO, Jay continued to work as a recruiter and account manager. He credits his sports background for his determination and winning mentality.
Jay’s advice for entrepreneurs is to take the chance and put yourself out there. Don’t wish - roll up your sleeves and do it.

TWEETABLE QUOTES:

“You’re better but I’ll try harder.” - Jay Mays

“Surrounding yourself with good people makes the journey special.” - Jay Mays

CONNECT WITH JASON DUPRAT:

LinkedIn | Facebook | Instagram | Youtube | Facebook Group

RESOURCES:

MPLT Healthcare website: https://www.mplthealthcare.com/
Sign up for one of our free business start-up Masterclasses by heading over to https://healthcareboss.org/masterclass/
Have a healthcare business question? Text me at 386-284-4955, and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well.
Do you enjoy our podcast? Leave a rating and review: https://lovethepodcast.com/hea

Previous Episode

#182: Tactical Tuesday: Boost Accountability & Engagement through Live Online Courses

OVERVIEW:

Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy podcast talks about the pros and cons of live online course programs. He explains why there’s a growing demand for live classes compared to pre-recorded and the benefits live courses offer.

3 KEY POINTS:

You need students to be happy, complete the course, get results they’re proud of and your program will sell itself.
Live online courses eliminate the ability for a student to consistently fall back on replays which happens when classes are available 24/7.
In-person online training can be harder to scale but students are more likely to be engaged, complete the course and obtain results.

EPISODE HIGHLIGHTS:

Online courses can be delivered in two formats. Prerecorded courses provide evergreen content and business scalability while live courses offer greater engagement and accountability.
Live online courses allow you to elevate your business offer while boosting completion rates and success rates.
Some of the challenges associated with prerecorded courses include a lack of accountability, the inability to network and interact, as well as learning from other students.
85% of students who pay for an online course don’t complete it.
With live courses, interactivity is 10-20x greater yet it’s harder to scale.
You can offer more seats and charge more for the value-added benefits of live courses.
If you want to shift from prerecorded to live, start with one or two hour-long classes with no replays.
Jason is exploring live online courses and training to continue to grow his business and to help students achieve success.

TWEETABLE QUOTES:

“Keep looking for ways to improve your business no matter what.” - Jason Duprat

CONNECT WITH JASON DUPRAT:

LinkedIn | Facebook | Instagram | Youtube | Facebook Group

RESOURCES:

Sign up for one of our free business start-up Masterclasses by heading over to https://healthcareboss.org/masterclass/
Have a healthcare business question? Text me at 386-284-4955, and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well.
Do you enjoy our podcast? Leave a rating and review: https://lovethepodcast.com/hea

Next Episode

#184: Tactical Tuesday: Create Raving Customers by Over Delivering on Small Promises

OVERVIEW:

Jason A. Duprat, Entrepreneur, Healthcare Practitioner and host of the Healthcare Entrepreneur Academy podcast explains how business owners can achieve greater success by promising less. He stresses the importance of limiting customer expectations and then overdelivering to develop a fanbase.

3 KEY POINTS:

Underpromising makes it easier to meet customer expectations.
Happy and satisfied customers are more likely to stick around and buy the other products or services of a business.
It’s better to focus on being great in very specific areas.

EPISODE HIGHLIGHTS:

Ask yourself: How are you promising what you provide?
Businesses tend to exaggerate what they provide because they’re trying to sell their products or services.
Be conservative in your claims and don’t be a jack of all trades.
Don’t lower your bar of promises because that could hurt sales and marketing. Keep it reasonable and easily attainable.
If you focus on maintaining a "moderate" bar, 90% of your customers will have tremendous results.
Customers who achieve great results or whose problems are solved by a business are more likely to become fans.
Keep your promises small and focused. Deliver results and customers will return for more.

TWEETABLE QUOTES:

“Keep your promises simple, small and focused.” - Jason Duprat

“Niche out.” - Jason Duprat

CONNECT WITH JASON DUPRAT:

LinkedIn | Facebook | Instagram | Youtube | Facebook Group

RESOURCES:

Sign up for one of our free business start-up Masterclasses by heading over to https://healthcareboss.org/masterclass/
Have a healthcare business question? Text me at 386-284-4955, and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well.
Do you enjoy our podcast? Leave a rating and review: https://lovethepodcast.com/hea