Health Tech Matters: Talks About Healthcare Products and Design

Hi! My name is Mary and I am a healthcare product designer.

In this season of Health Tech Matters, I will be talking to product designers, researchers, and branding experts in healthcare startups such as Ada Health, Babylon Health, and many more. We will be discussing the frameworks design teams use, their processes, and measuring success.

Subscribe and Stay tuned!

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My LinkedIn: https://www.linkedin.com/in/maria-borysova/

In this episode, we are talking about monitoring the wellbeing of a team automatically based on the conversations and mental health support in small and big companies. Our guest is Danielle Owen Whitford, a founder of Pioneera, an AI platform to predict and prevent workspace stress.

Pioneera uses AI and psychology to prevent burnout, by reducing stress and promoting wellness. Their bot helps you see the early warning signs and take action before it's too late.

Danielle Owen Whitford: https://www.linkedin.com/in/danielle-owen-whitford/

Pioneera: https://www.pioneera.com/

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How to find me?

Maria Borysova: https://www.linkedin.com/in/maria-borysova/

In this episode, we are talking about joyful therapy, actionable steps for behaviour change, and how to keep patients motivated for a long time. Quotes from the episode: 1. "I think the most important thing when it comes to behavior changes that it's personal, that clients are excited to change and there's some energy there for them. I am really looking at where's the excitement, where's the spark. Once you build confidence, by following those things that you are motivated to change, then bigger and more complex things become more manageable." 2. "It is a huge aspect of our coach approach to celebrating the tiny wins, big wins, the step that was taken because it activates the reward circuitry of the brain and ultimately helps to keep the motivation going and it's fun together. The other piece of it is, sometimes the change process might seem heavy or difficult and there's this real inclination towards having fun, through it all and not getting overwhelmed by the weight of it all. I would say the celebration piece really helps to bring lightness into the mix." 3. "We don't really integrate all the experiences that we're having. Being able to have some tools to express the emotions, to name them, to process them, and metabolize as experiences can be useful. And so for some people, it could be journaling and saying "Here are some of the experiences I had today. What do they bring up for me? That insight I was feeling... Oh, I didn't realize I was still feeling some of this from that experience!" 4. "It's hard to delineate work life from home life from other life. And it's one thing that I find really helpful is to take time to reset in the day between when I might be going from working hours to home hours with my family or my friends, or with a passion project that I have. You could think of it as a transition reset to bring more presence into this moment intentionally. "Okay. I know there's always gonna be more things to do. And right now I'm going to be choosing this. I'm going to be focusing my energy on these things to be able to really create a mindful transition." 5. "I'm a huge advocate of creating a sacred space. It can be something very simple, but that is a place that you can go to when you need to reset. What makes the place sacred is the energy we bring to it. So being able to design a little area where we can go and have our quiet time or check-in time, or mindful moments is key." Our guest: Rebecca Thieneman, VP of Nutrition and Health Coaching at digital food and nutrition platform Monj Health, LinkedIn: https://www.linkedin.com/in/rthieneman. ___________ How to find me? Maria Borysova, healthcare product designer: https://www.linkedin.com/in/maria-borysova/

In this episode, we are discussing glucose monitoring, wearable injectors, and product testing.

Our guest: David Flinner, Co-Founder of Levels.

Levels provide users with a constant glucose monitor (CGM) patch that attaches painlessly to the arm and can do real-time metabolism tracking via an app.

Levels website: https://www.levelshealth.com/

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We tend to launch things that are very early and get feedback. For instance, on Monday we launched a new sharing feature. I emailed all of our members to ask what they thought and I got a lot of feedback and we're launching a new version with a much improved different sharing functionality today.

A big strategy of ours has been content and the content strategy is that we want to be true thought leaders in the space of metabolism for the general populace. There really isn't a lot of research on metabolism outside of diabetes management out there.

One of the things that really drives our remote culture is this idea of asynchronicity. So whether it's an email or a Slack or anything the expectation is always that the person won't respond right away.

You have to plan ahead making sure that you supply all the details that you might need when that person finally gets to it. And I think that's been a really big key to our remote culture is not relying on people to be there in real-time. And then coming up with tools that fit into that new framework.

So we'll do video chats as well, but oftentimes they're video recording. So we'll trade back and forth video recordings with loom. Of course, we do have some synchronous meetings, but it's usually the exception rather than the rule.

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How to find me? Maria Borysova, healthcare product designer: https://www.linkedin.com/in/maria-borysova/

Welcome our guest, Alex Mandel from Omada Health, ex-Google.

Alex Mandel is a designer, researcher, and product strategist.

A sneak peek into this episode:

"With the additional bureaucracy, there are additional resources and you can, in some ways, solve bigger problems or at least have more resources behind aiming at these problems."

"The tactic that we take is if you're in a lower motivational quality, the first thing that we need to do is raise your motivational quality. Ideally shifting from what we called, like extrinsic motivation, a financial reward, or whatever to the intrinsic motivation "I want to do this, so I can go on that bike ride" for instance.

"We have managed to distribute ownership over the team processes across the team. There's actually only one design meeting that I lead."

Our guest: https://www.linkedin.com/in/alex-mandel-12a52035/

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My LinkedIn: https://www.linkedin.com/in/maria-borysova/